1. Putting in line National Innovation Strategy and Local Innovation strategy
Gianluca Vannuccini
Manager of the IT Infrastructure Development Office
IT Department Municipality of Florence
Joint Meeting WG Entrepreneurship and SMEs and WG Innovation
28th March 2019, Florence

2. Florence Smart City Governance Model
Horizon2020, Digital Agenda for Europe, Three-Year Plan for ICT in Public Administration in Italy
30-years view in Florence Smart City Plan
3-year action plan Firenze Digitale
Agreement among Utilities, Tuscany Region, Chamber of Commerce, University

3. A Holistic Approach to Digital & Smart Florence
Technologies
BigData/Data quality
Smart City Control Room
IoT/sensors
OpenData
Integrated Digital Services
Citizens
Students
Startups
Professionals
City Organizations
Tuscany Region
Hospital
Public Utilities
Municipality
University
Fire Brigades
Ambulance Coordination Center

4. Smart City Projects
REPLICATE Smart City Lighthouse Project 23M€: Smart e-mobility Smart irrigation in 4 parks Smart benches Smart waste Smart ligthing Smart City Control Room 2130 hotspots FirenzeWiFi unique-UX open WiFi network 1581 dataset in Open Data Firenze digital identities + SPID >100 digital services PON Metro Structural Funds 40M€ – Infomobility, sensors, apps Shared mobility: Bike sharing free flow 4 Car sharing operators RESILIENCE Dashboard: RealTime data exchange among resilience actors

5. The needs we address
Citizens don’t know city available digital services&apps
Citizens don’t use city available digital services&apps
Citizens want to save their time and do things quickly and easy
Many startups&professionals don’t know/use open data to simplify or boost their job
Decision makers systematically need insights from data and from participatory processes

6. Municipality of Florence: IT Manager, staff, digital services specialists, data manager & data experts
Cispel: project management, coordination of utilities
Public Utilities: digital services specialists, city service providers
Tuscany Region: digital services for health&car driving tax, communication
Chamber of Commerce: digital services to businesses
University: know-how, research, students engaged in dissemination
Main actors involved

7. How do we want to measure our actions impact
# of services available in digital
# of micro-services published at city level from different public service providers
# of User Journeys interconnected with several micro-services
# of digital services by city providers integrated with national ID and payment platforms
2030&2050 KPIs on sustainable environment, smart mobility, digital services
# of dataset of Public Utilities aligned&qualified with city data platform
# of events to promote digital services & open data to citizens&companies

8. GOAL#1 Smart citizens
Using public digital assets (opendata, apps) to promote new skills and e-competencies Meeting continuosly students, elderly people, startups, researchers to spread the word on how many digital services and data are available, and what to do with them Structured engagement with all schools of Florence on innovation & resilience best practices

9. GOAL#2 Make it simple! Living in Florence more simply thanks to digital services
Micro-service & interoperability architecture
covering the largest % of public services at city level
(UIA call 2019)
Data integration
across Public Bodies, Public Service Providers, National Agencies
Designing simpler services
with co-design and trained civil servants
Once only principle implemented
Satisfying citizens needs faster, by leveraging the opportunities provided by city innovation
Promoting green activities (walking, sports, events)
Happy citizens!
- pollution
+ quality of life

10. GOAL#3 Learn, Govern, Share, Decide with data
Partnership with Bloomberg Philantropies&GovEX
Data-based governance&participation on cycling incidents
Listening Marathons
FirenzeSemplice.it initiative driven by listening & participatory processes
Smart City Control Room Dashboard for Policy Makers
Realtime data made available to the Mayor and top decision makers
Input for the new «green shield» for the city – new green mobility policy for Florence
Open&participated map of Public city spaces for citizens
Public consultation in Open Government Partnership Public tender for associations to build the map
New open dataset
Participation in the 5 Quartieri
Link w Public Spaces Co-management Regulation

11. Where we got inspiration…

12. Thank you! gianluca.vannuccini@comune.fi.it @gvannuccini
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