1. NHS Digital
Katie Thorn:
nhs.mail Accounts for Social Care Providers

2. NHSmail Accounts for Social Care Providers
Katie Thorn
Digital Solutions for Social Care Conference

3. Background and Context
DHSC Policy from 2017 & Health and Social Care Act:
Health and Social Care organisations must meet the secure standard (DCB1596) so that everyone can be sure that sensitive and confidential information is kept secure
Axe the Fax
NHS Digital announce that NHSmail is available for social care providers

4. What is NHSmail? Secure Email Free for health and social care
Centrally funded
Not just an solution
NHS Directory & Skype for Business
Can be used on a computer, mobile phone, tablet.
Can access through web portal or through client e.g. Outlook

5. NHSmail in action at Stanfield Nursing Home
Looks after residents with higher care needs aged 60+ require nursing, specialist dementia and rest of life care.
NHSmail benefits
10 hours a week clinical time saving for Registered Nurse
Improved audit trail
Increased patient safety
Quicker receipt of accurate information
Greater ease and convenience of sending information
Reduced DToCs
NHSmail Case Studies

6. How to join NHSmail
PREREQUISITE: Completing Entry Level of the Data Security and Protection Toolkit.
National Administration Service
Central online registration portal, likely to be the main route for providers. Free to use
Guidance is available on completing the registration process
Local Sponsorship
CCG or CSU provides Local Administrator service (The old way, still available)
Self-Sponsorship
Normally for large Providers

7. NHSmail FAQs How many accounts can an organisation have?
Normally 1 shared account and up to 10 named user accounts per site
What is a user account and shared account?
User account for named individual e.g.
Generic account for each home e.g. (Access only via named account)
Where should I send any enquiries about NHSmail?

8. NHSmail FAQs How many accounts can an organisation have?
Normally 1 shared account and up to 10 named user accounts per site
What is a user account and shared account?
User account for named individual e.g.
Generic account for each home e.g. (Access only via named account)
Where should I send any enquiries about NHSmail?