1. Product Studio Cornell Tech
TURBONOMIC TEAM
Product Studio
Cornell Tech

2. Meet the team
Tal Genkin (MBA)
Yu Jin Hur (ORIE)
Zeheng Wang (ORIE)
Jingxuan Zhang (CM)
PC086: How might we help seasonal businesses efficiently handle massive spikes in user demand?

3. The Journey from HMW to Product
Idea Value
Time

4. The Market Many tourist attractions have long lines: 1 – 3.5 hours
The Eiffel Tower, Paris
Many tourist attractions have long lines: 1 – 3.5 hours
These places have over 100M visitors a year; ~$5B in revenue from tickets
Growing demand for ‘fast-pass’ tickets
There are usually many restaurants and things to do around the attractions themselves
The Colosseum, Rome
Long lines:
The most popular places in the world have lines of a couple of hours:
Size of market:
Travel and tourism account for 10.4% of the World GDP – $8.27T
Tourist activities alone in 2017– $135B
- Tourist attractions tickets alone account for at least $2B annually (in the most conservative estimates)
- 8 of the 15 biggest tourist attractions in the world, make ~$1B, and attract about 42 million people a year
Growing demand for fast-pass:
- Skip the line apps are booming – 2 of the three most downloaded apps for tourism in 2017, according to TripAdvisor:

5. The Product
Business model

6. 3 hour wait …

7. SaveSpot!

11. Current Skip-the-line Apps

12. Our Product

13. 3 main components

14. Contribute to the economy
Publicly owned attractions: The more time tourists are touring and stopping by shops, the more they increase the revenue in the area. And increase in revenue strengthens an economy and promotes the overall welfare of a population. So the more time that tourists are not standing in line the more they are contributing to the economy. We decided to focus on publicly owned attractions because government officials do care about the economy and so have a strong incentive to participate in our app.

15. Contribute to the economy
Consumers have more freedom to enjoy vacation, experience more culture.
More freedom to enjoy vacation

16. Contribute to the economy
The restaurant industry is notoriously difficult with a lot of competition. SaveSpot will be able to give participating restaurants an edge by making tourists aware of the business and directing more customers so that it can make more profit.
More freedom to enjoy vacation
More customers

17. More freedom to enjoy vacation More customers
Less queue management
As we can see, all the participants benefit by using SaveSpot and are in a mutually reinforcing relationship where the benefits align which is important for the success of a product. 
More freedom to enjoy vacation
More customers

18. Product Demonstration
Mobile and Web apps

19. Github repo for mobile App for the customer side:
Wesite for restaurant side: