1. e-Government Working Group
Portuguese Presidency
e-Government Working Group

2. eGov - some concerns of all the members
What are the role of different actors in egovernment domain? Spread by several others projects of the core tasks/competencies of the e-Government WG
The European Public Administration Network must find new ways to work more integrated between the different working groups.

3. In the first meeting – 22 an 23 October - Sintra
eGov - some concerns of all the members
The aim of the Portuguese Presidency, is to clarify the role of this WG for the next 2 years.
In the first meeting – 22 an 23 October - Sintra
we will invite all the members of the egov WG to assume a consensual position.

4. eGov - Issues 1. The work of E-Government Working Group
2. Integrate the egovernment themes in the others WG

5. 1. The work of E-Government Working Group
eGov - Issues
1. The work of E-Government Working Group
To undertake the exchange of views, experiences and good practices
Improving cooperation among the EPAN working groups
Common organisation of seminars & workshops
Coordinating the work with other key actors (OCDE, UE)

6. Interoperability, collaboration and integration
eGov - Issues
Challenges for all
Increase the citizen’s trust in their Administration Citizens Customer Management
multichannel integration structure
citizen’s expectations
edemocracy dimension
Implement the Services Directive Enhancing the efficiency of public services
administrative electronic processing
single point contacts (multichannel)
Interoperability, collaboration and integration

7. 2. Integrate the egovernment themes in other WG
eGov - Issues
2. Integrate the egovernment themes in other WG
Example: