1. Employer Engagement Service
Employer Services Branch
Introduce self
Our Branch – Employer Services Branch
Work and Wellbeing Division
Department for Communities
Patsy Maguire

2. Employer Services Branch
Employer Engagement Service
Employer Vacancy Service
Employers
Our branch is broadly separated into two halves
Employer Engagement Service – will go into more detail of this service later
Employer Vacancy Service – Working over the last year to centralise vacancy taking. Employers can self serve using Vacancies are displayed on Customer Service team implemented to assist employers and front facing employer engagement staff. 56% increase in the number of vacancies being handled by the team in November almost 4000 vacancies administered in November 2018.

3. Employer Engagement in Northern Ireland
Employer Advisers (local employers)
Tier 1
Employer Engagement Executives (key employers)
Tier 2
Currently Two Tier Employer Engagement Model in operation
Tier 1 - Employer Advisers – based in 35 Jobs & Benefits offices/JobCentres across NI. Engage with small local employers to meet their recruitment needs. They work closely with Work Coaches in the frontline offices with the aim of concentrating their engagement to meet the needs of the local jobseekers. Managed locally.
Tier 2 - Employer Engagement Executives are centrally managed (some based in JBo’s). They engage with key employers across Northern Ireland e.g. National companies, Multinationals, Multi-sited employers, Public Sector and Buy Social employers.
Two Tier Model currently being reviewed
Employer Engagement Model under review

4. Role of the Employer Engagement Executive
Engagement with key employers
Account Management
Partnership working
Knowledge building
Signposting
Events
Strategic focus
Engagement with key employers – each Executive have an area to cover, they meet face to face with employers to ascertain their needs – will talk you through the Offer to employers shortly
Account Management – we operate an account management system touching base with key employers on a regular basis – a lot of our business is repeat business – our aim is to build solid relationships with employers so that we are their first port of call when recruiting
Partnership working – EEE’s work in partnership with lots of organisations including councils, disability groups, training providers, Strategic Investment Board (SIB), local offices, Other Departments e.g. Department for Economy, EURES, EURES Cross border Partnership
Knowledge building – EEE’s work to keep their knowledge up to date e.g. Internal and external programmes, Labour Market, difficulties within sectors
Signposting – EEE’s will signpost employers where appropriate to councils, other Departments
Events – EEE’s plan, deliver and evaluate events such as large scale Job Fair, Meet the employer events and recruitment days
Strategic focus – We have a Strategic Focus on everything we do to ensure that we capture as many opportunities for Economically Inactive clients

5. Our Employer Vacancy Service
JobCentre on line –
Employers Online - 
Fully automated system
Total control of vacancies
Easy to use service
24 hour turnaround time for vacancies
Cost free service at point of delivery
Our Employer Vacancy Service offers –
* Free recruitment site for employers which advertises vacancies across Europe
Available 24/7
Employers can self serve
We are always working to ensure information and processes are as streamlined as possible for customers
Currently reviewing automated letters to make them more customer friendly

6. Our Offer Job Fairs Free service at point of delivery
Tailored Recruitment
Sifting of applications
Interview facilities
Arranging interviews
Account Management & Single point of contact
Job Fairs
In partnership with councils and EURES Cross border
Free service at point of delivery
Partnering , signposting and collaboration
Councils, Disability organisations, other Departments, Cross border colleagues, Training providers
Supply of jobseekers

7. Employer Engagement Service
Tailored Recruitment
One to one consultation
Single point of contact
Sifting
Interview facilities
Arranging interviews
Recruitment days
Meet the employer
Site visits/Team times
Employer Engagement Service
Tailored recruitment can include some or all of the elements on the slide and EEE’s will pick and mix these in order to meet the needs of an employer
Can take each one in turn

8. Job Fairs Annual Programme delivered Employers must be recruiting
Work in partnership
Councils, EUREs Cross border
Includes Support Organisations
Strategic focus on areas of high economic inactivity
Employers must be recruiting
Feed into UC Mini Job Fairs

9. Local Works! – Partnering with councils
Job Fairs
Buy Social
Academies
Sector specific
Department for Communities, in its draft Programme for Government, committed to work more closely with local Government (Councils) under the banner of Local Works! This is a work in progress. There are 11 councils in NI and my understanding is that 5 of them have agreed to Local Works! so far.
We partner with them to deliver Job Fairs
We work with them on their Social Clauses
Belfast City Council have a number of Employment Academies offering short x2 week training to Jobseekers in their area to train towards entry level opportunities which guarantees an interview with an employer. Academies are sector specific to meet the needs of employers in the Belfast area e.g. Hospitality, Care, Driving, Childcare and Construction

10. EURES and Cross border
Job Fairs
Employer Events
Signposting to EURES

11. Programmes Work Experience Programme Range of Disability Programmes
There are a variety of programmes available to support recruitment and improve employability.
Work Experience Programme
Range of Disability Programmes
Apprenticeships (NI) (DfE)
Bridge to Employment (DfE)
Signposting
Work Experience Programme
Voluntary programme offering work experience to 18+
Focuses on matching suitable clients to the right employer
Employers provide 2-8 weeks unwaged work placements to build employability skills and work experience
Costs of placement reimbursed to employer up to £100
(e.g. H&S clothing)

12. Looking Forward Employer Engagement Partnering Review of Service
Value for Return
Focus on outcomes
Employer Engagement
Local Works!
Sector Specific
Opportunities for all
Partnering
Looking Forward
Next few months as well as continuing to engage with key employers, we will:
Be keeping an eye on the review of the service to see what that will mean for us
I expect at some point the Department may move to look at “Value for Return” – so this would mean that the more an employer will look at ring fencing positions for Economically Inactive the more help and assistance we will give
We will continue to be very outcome focused
We will continue to build relationships with councils
We will continue to help those employers from sectors who are finding it hardest to recruit
We will work to secure opportunities for all Jobseekers

13. : 028 9090 909338 Employer Engagement Service – Contact us
Our contact details

14. Any Questions?