1. ETSI WG SatEC (Satellite Emergency Communications) Emergency Satellite-Assisted Telecommunication Services in major disasters Egil Bovim - Special Task Force STF 472
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2. Background
EC tasked ETSI with assessing the present and potential place and role of satellite communication in disaster situations.
ETSI established project organisation
WG SatEC as steering committee
STF 472 as project group.
STF 472

3. STF 472 Objectives Define Scenarios for:
Major earthquake in an urban environment
Mass public transportation accident in remote area
Define set of emergency responses to scenarios
Dimensioning of telecommunication network(s) for use by first responders (in charge of search & rescue operations, emergency shelter…..)
STF 472

4. User/Response Requirements
STF 472 Approach
SatEC
Terms of Reference
Abstraction/
Superposition
STF
Reference Scenario
Example/Real
Scenarios
STF
User Interviews
STF/Users
User/Response Requirements
Abstraction/
Extrapolation
Future Work?
Technical Specification (TS)
STF
Model
System Requirements

5. Reference scenarios Generic, but specific ToR limitations
Should be general for planning purposes
Realistic in terms of weather conditions, infrastructural and other challenges etc
Numbers needed for dimensioning
ToR limitations
2 rather similar scenarios
Timing
Consequences
Responses
STF 472

6. Reference Scenario Fact-finding
Reference documents past disasters
Europe: Not very many exist
Varying level of usefulness, but some are good!
User interviews
Limited access
Limited information
Chosen solution: Broaden the scope 6
STF 472

7. regional/ local Authority
What are we looking at?
National/
regional/ local Authority
Police ECC
F&R ECC
Municipal
Providers
Hospital
Medical ECC
Police FFC
F&R FCC
Em.t.
Supplies/
Shelter unit
Water/Power
Coord. FECC
Em.t Op
SAR/FF
Fcoord
Dec. unit
Hazard Zone
Em.t.
Op.
Em.t.
Roads dep.
Em.t.
Railways
Em.t.
Em.t.
F.C.
Sanitation
unit
Incident sector
Municipal
Defence
NGO(s)
STF 472

8. Process fact-finding 18 semi-structured interviews
Civil protection authorities
Emergency services
Military
NGOS
6 countries
Discussions conferences
Personal contacts
Literature studies 8
STF 472

9. “Organisational” findings
Organisations differ between MSs, tasks do not
All nations are willing to provide assistance, but not to ask for it
Quantitative data are hard to get at
Not recorded
Classified
“Scoop and go” is on the increase
Coercive approach to evaluation seriously hampers exchange of experiences 9
STF 472

10. “Technical” findings
The usage of Communications systems in disasters differs between MSs
Analogue systems are there to stay for long
Voice and paper are still important
Military and international organisations more advanced than emergency services (data transmission)
Data transmission is generally given a lower priority than voice
Video conferences mainly used in international missions
Internet access in the field mainly strategic/ administrative level (but ”everybody has a smart phone!)
User satisfaction with existing systems is generally high 10
STF 472

11. “Technical” findings
There is a wide range of concern about confidentiality
If public systems are up and running, they are normally not congested (Exception: Satellite!)
PMRs are preferred by those who have them
The large majority of interviewees states price as the main showstopper for usage of satellite. 11
STF 472

12. Next steps Translation of findings into model
Quantification is a main challenge
The STF has been strengthened with two experts on modelling
System definitions for future systems for use in big disasters
Mapping models to technologies
Should lead to network architecture definitions or network domensioning
(This activity is outside the scope of the present STF)
Date of completion STF 472: May 2015 12
STF 472

13. Feedback
Contact:
STF 472