1. Supplier Performance Measurement Training Material Nordin Mimouni – Supplier Quality Manager Rev. 1 – February 22nd 2019

2. Table of contents ACRONYMS NORTH AMERICA QUANTITY RELIABILITY RULES
DATE RELIABILITY RULES
AGGREGATION RULES FOR MULTIPLE GRs PER SL
QUALITY CONFORMANCE CALCULATION
CLAIMS CALCULATION
ASIA
QUALITY CONFORMANCE CALCULATION LOADSTAR
QUALITY CONFORMANCE CALCULATION CSRP
CLAIMS CALCULATION LOADSTAR
CLAIMS CALCULATION CSRP
COMBINED SCORE CALCULATION
MONTHLY REPORTING
Table of contents
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3. KEY TO SAP ACRONYMS
SA = Scheduling Agreement GR = Goods Receipt DD = Delivery Date SDD = Statistical Delivery Date Qty = Quantity DT = Date Tolerance QT = Quantity Tolerance in ZZLIB_START Master Data SL = Schedule Line YTD = Calendar Year to Date CS = Camoplast Solideal
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4. QUANTITY RELIABILITY RULES NA
Quantity Reliability Scores are pulled from ACS vendor evaluation solution: SAP table ZZLIB_LIEFBEUR (Tcode ZZLIB_START) with Monthly Summation and are based on GRs against POs and SAs.
POs:
If GR Qty = (PO Qty +/- QT*), score is 100.
If GR Qty </> (PO Qty +/- QT*), score is 1.
SAs:
If GR Qty = (Oldest Qty Released +/- QT*), score is 100.
If GR Posting Date </> (Oldest Qty Released +/- QT*), score is 1.
*POs and SAs:
QTs may be set per Plant only for goods received by weight or length.
No QTs are permitted for goods received by PC.
Access to set and maintain QTs is assigned to only one User per Plant.
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5. DATE RELIABILITY RULES NA
Date Reliability Scores are pulled from ACS vendor evaluation solution: SAP table ZZLIB_LIEFBEUR (Tcode ZZLIB_START) with Monthly Summation and are based on GRs against POs and SAs.
POs:
If GR Posting Date = (SDD +/- DT*), score is 100.
If GR Posting Date </> (SDD +/- DT*), score is 1.
SAs:
Deliveries are evaluated per the sequence in the DS.
If GR Posting Date = (Oldest open DD +/- DT*), score is 100.
If GR Posting Date </> (Oldest open DD +/- DT*), score is 1.
*POs and SAs:
DTs are not permitted (configured DT = 0 days)
Access to set and maintain DTs is assigned to only one User per Plant.
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6. AGGREGATION OF MULTIPLE GRs FOR DATE AND QUANTITY RELIABILITY NA SAP T-CODE: ZZLIB_START / TABLE: ZZLIB_LIEFBEUR
By Default:
Multiple GRs delivered for the same SL on the same day are aggregated as one GR.
Only the latest good receipt is displayed and evaluated in the vendor evaluation.
Older entries are suppressed in the report.
Clicking the “Deactivate GR-aggregation” button at the top of the detailed report removes the aggregation to show a score for each delivery. This mode is not used for the Monthly Summation or Combined Score.
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7. QUALITY CONFORMANCE RULES NA SAP T-CODE: ZPURHISTO / tables EKBE/EKPO/EKKO
Data is collected from Return Pos (PO type = ZB) in SAP.
Calculation is manual and based on a rolling 6-month period:
100 x [1 – (Qty Returned during the past 6 months / Qty Received during the same 6-month period)]
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8. CLAIMS NA SAP T-CODE: ZPURHISTO / tables EKBE/EKPO/EKKO
The same method is used for POs and SAs.
Value is the sum of all Return PO (PO type = ZB) Amounts for the past 6 months.
Results are converted to USD using exchange rate from BI yearly budget
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9. QUANTITY RELIABILITY RULES ASIA
Quantity Reliability Scores are pulled from SAP standard vendor evaluation component (not ACS like in North America). There is a Monthly Summation and results are based on GRs against POs.
Table ZMM051_DATA (Tcode ZMM051)
If GR Qty = (PO Qty +/- QT*), score is 100.
If GR Qty </> (PO Qty +/- QT*), score is 1.
QTs may be set per Plant only for goods received by weight or length.
No QTs are permitted for goods received by PC.
Access to set and maintain QTs is assigned to only one User per Plant
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10. DATE RELIABILITY RULES ASIA
Quantity Reliability Scores are pulled from SAP standard vendor evaluation component (not ACS like in North America). There is a Monthly Summation and results are based on GRs against POs.
Table ZMM051_DATA (Tcode ZMM051)
If GR Posting Date = (SDD +/- DT*), score is 100.
If GR Posting Date </> (SDD +/- DT*), score is 1.
*DTs are not permitted (configured DT = 0 days). Access to set and maintain DTs is assigned to only one User per Plant.
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11. DATE RELIABILITY RULES ASIA TOLERANCES (ZMM051_VE)
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12. AGGREGATION OF MULTIPLE GRs FOR DATE AND QUANTITY RELIABILITY ASIA SAP T-CODE: ZMM051 / TABLE: ZMM051_DATA
By Default:
Multiple GRs delivered for the same SL are aggregated as one GR.
Only the latest good receipt is displayed and evaluated in the vendor evaluation.
Older entries are suppressed in the report.
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13. QUALITY CONFORMANCE RULES LOADSTAR SAP T-CODE: MCVB / table S163
Data is collected from Quality Management information system
All plants except Korea, China and Vietnam are selected (plant = 6120, 6130, 6140, 7000, 7010, CSVN)
Calculation is based on a rolling 6-month period:
100 x [1 – (Number of samples rejected during the past 6 months / Number of received samples during the same 6-month period)]
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14. QUALITY CONFORMANCE RULES CSRP SAP T-CODE: QA33 / tables QALS
Data is collected from Quality management inspection lots
All inspection lots from CSRP, Shanghai and Vietnam (plant = 7000, 7010, CSVN) with a usage decision are selected. Korea plants are out of scope
Calculation is based on a rolling 6-month period:
100 x [1 – (Qty Returned during the past 6 months / Qty Received during the same 6-month period)]
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15. CLAIMS LOADSTAR Excel File
The data is collected from a CSV file that is created manually every month
Value is the sum of claims value from the file
Results are converted to USD using exchange rate from BI yearly budget
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16. CLAIMS CSRP SAP T-CODE: ZPURHISTO / tables EKBE/EKPO/EKKO
Value is the sum of all Return PO Amounts (PO type = ZR02) for the past 6 months.
Only purchase organization 7000 is selected
Results are converted to USD using exchange rate from BI yearly budget
Note : at the moment, no ZR02 documents exist in purchase organization 7000, so the result is 0 USD.
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17. COMBINED SCORE – NA and Asia
The same method is used for POs and SAs.
Quantity Reliability and Date Reliability results are reported as a rolling average of the each month’s scores over the past 6 months.
Quality Conformance results are reported as a rolling average of the total returns / total receipts over the past 6 months.
(Quantity + Date + Quality)/3 = COMBINED SCORE
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18. MONTHLY REPORTING
Each month the following is reported in the Monthly Report and distributed to key internal stakeholders, based on results from the previous six (6) months:
Monthly average Date and Quantity scores per supplier, plant, BU, and globally
Six-month rolling average Quality scores per supplier, plant, BU, and globally
Monthly average Combined scores per supplier, plant, BU, and globally.
Monthly total Claims per plant
Top 10 suppliers’ names and scores
Bottom 10 suppliers’ names and scores
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