1. Joining up support before, during, and after separation
David Marjoribanks, Senior Policy and Research Officer, Relate

2. Findings Information is uncoordinated
Support is difficult to navigate, with few clear entry points and little triage
Support is often fragmented and siloed, with many gaps and limited inter-agency awareness
Demand for family relationship support expressed as distress purchase
Children’s voices often absent

3. The way forward: Principles
Holistic, wraparound support system
Customer-centred
Families have info and tools to self-navigate
Coordinated system with seamless movement
Multi-disciplinary and holistic
Cross-agency awareness and relationships – better referrals

4. Online DR (Rechtwijzer)
Diagnose and explore
Intake
Involve other party
Dialogue and negotiation
Expert support
Review
Aftercare