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THANK YOU TO OUR PARTNERS
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Social Media Etiquette and Content Development
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Social Media Purpose: SLIM
Sharing Learning Interacting Marketing
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Why Does Your Business Need Social Media?
Having a clear purpose is important before engaging in a social media effort.
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Why Does Your Business Need Social Media?
Brand awareness More customers Customer Loyalty Bigger engagement Lead generation Increased sales Positioning as an opinion leader More traffic on website Share knowledge
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Choosing a Platform Facebook Instagram Twitter LinkedIn YouTube
Google Business
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Content To Share 5:3:2 Rule
5 should be content from other sources that are relevant to your audience, known as curation 3 should be content you’ve created, known as creation 2 should be personal, fun content that humanizes your brand, known as humanization
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Content Examples
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Content Examples
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Content Examples Creation
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Content Examples Creation
LINK
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Content Examples Curation
LINK
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Content Examples Humanization
LINK
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Content Examples Creation + Humanization
LINK
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What Not To Post Ask yourself: Does the objective of the post match with your purpose? Content that doesn’t align with your brand Personal/protected information of you, employees, customers/clients Controversial content
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Brand Consistency Stay aligned with your brand throughout all social media outlets Brand guidelines: logo, colors and fonts, tone and voice Your brand should be recognizable on your website, social media, etc.
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Brand Consistency
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Brand Consistency
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Brand Consistency
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How Often to Post Stay consistent Make sure your posts add value
Quality over quantity When are your fans engaging? – check analytics
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Guidelines & Tips Be yourself Know your audience Know your purpose
Stay engaged – reply right away Have a strategy and a plan for your content Give credit where credit is due
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Guidelines & Tips You are not creating a billboard,
you are creating a community.
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Stay Organized Content Calendar Scheduling Posts Real-Time Posts
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Social Media Policy A social media policy outlines how an organization and its employees should conduct themselves online.
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Social Media Policy: Benefits
Protect your company reputation Encourage employee advocacy
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Social Media Policy: Tips for Creating
Who is the social media policy for? Understand any legal ramifications Set expectations for behavior and privacy Encourage positive sharing Keep it short and simple
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Image Sizing/Canva
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Resources Growth Wheel (through Invent@NMU) Canva/Canva Photo Editor
Content Calendars
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