1. Backup Monitoring – EMC NetWorker
BMC and Sentry solution to monitor backup applications effectively and proactively to assure successful backup and recovery

2. Sentry Backup Monitoring Solution
Service Assurance
Monitoring solution
Runs “within” BPPM
Complements BMC BSM
BMC exclusive
Technology
PATROL Agent
Performance Manager Integration
ProactiveNet Integration
On Unix, Linux & Windows
Products
Symantec NetBackup KM for PATROL
EMC NetWorker KM for PATROL
Tivoli Storage Manager KM for PATROL
HP Data Protector KM for PATROL
Symantec Backup Exec KM for PATROL
CA ARCserve Backup KM for PATROL

3. Backup Servers & Clients Backup Activities Backup Devices
Features Overview
Backup Servers & Clients
Server & storage node availability
Remote client connectivity
Backup daemons, logs and index database
Backup Activities
Save groups and their performance
Pending requests
Backup groups, group clients, save sets and their last run
Backup Devices
Tape Libraries (Jukeboxes)
Tape devices
Volume pools
Disk Storage
Capacity, throughput, etc.

4. Supported Platforms Product Versions EMC NetWorker
6.1.x, 6.2, 7.0, 7.1.x, 7.2.x, 7.3.x, 7.4.x, 7.5.x, 7.6.x
Oracle Solaris
8, 9, 10
HP-UX
11.00, 11.11, 11iv2, 11iv3
IBM AIX
5.1, 5.2, 5.3, 6.1
Microsoft Windows
2003, 2008, 2008 R2
BMC PATROL Agent
3.4.20, 3.5.x, 3.6.x, 3.7.x, 3.8.x, 9.x
BMC PATROL Console
3.4.x, 3.5.x, 7.x
BMC Portal
2.3.x, 2.4.x, 2.5.x, 2.6.x, 2.7.x, 2.8.x
BMC ProactiveNet
8.6, 9.x

5. Architecture – NetWorker KM

6. Backup Server Monitoring
Server and Storage Node
KM is installed on both server and storage node to perform in-depth local monitoring
Overall server health monitoring
Support for clustered backup servers
Remote Clients
Client connectivity status from the server
Client level index database usage
Critical Daemons
Health of each critical NetWorker daemon
State, CPU utilization, memory usage, number of child processes
Index Database
Last database backup
Database and file system space utilization and growth rate

7. Backup Server Monitoring

8. Backup Activity Monitoring
Save Groups
Near real-time save group monitoring
Performance, size, file count, successes, errors, failures
Detail events describing the failure
Groups and Group Clients
Group status: Idle, Running, Running in Restricted Window, Cloning
Group/client level backup performance: size, file count, duration, throughput
Time since last backup: incremental, full or any successful backup
Pending Requests
Details, state and elapsed time of any pending request
Event for operators providing full detail

9. Backup Activity Monitoring

10. Backup Device Monitoring
Jukeboxes
State of the jukebox device: Running, Event Found, Disabled, Error
Total throughput across all tape devices
Jukebox volume capacity: empty, full, assigned
Cleaning tape status
Tape Devices
Monitor all standalone and jukebox devices local or on a remote storage node
State of the device: Mounted, Read, Write, Eject, Error, Cleaning Required, Disabled, Failed
Throughput
Volume Pools
Monitors disk storage and tape pools
Pool capacity and utilization: space used, available, percent, active, full, empty, read-only volume count

11. Detecting Backup Failures
Upon failure, a standard alert is generated
Natively integrates with BEM, ProactiveNet or 3rd-parties
The alert contains a full text description of the problem
Short description and additional information
Value of the various parameters and thresholds
Possible consequences and recommended action

12. Key Benefits Improve uptime and optimize performance Assurance
Reduce backup failures by detecting possible problems before the start of the backup or during business hours
Detail events which can be forwarded to business units directly
Reduce the time to identify and fix backup problems
Identify the bottlenecks and optimize
Assurance
Confidence and assurance in backup systems without mundane post-backup troubleshooting
Predict and improve
Predicative measures to plan and improve the backup infrastructure
Easy to analyze the impact of adding new clients or backups
Provide all metrics required for creating backup reports
Troubleshooting help
Integrate monitoring
Integrate backup systems to central enterprise monitoring tool to leverage and consolidate

13. Sentry Software Company www.sentrysoftware.com BMC Software
R&D, products for BMC only
Exclusive partnership with BMC
500+ customers
Downloads
Documentation
Patches
News
Beta
BMC Software
MarketZone Direct
Pricing, sales
Support
Consulting

14. This slide is designed to be an opening or closing slide
This slide is designed to be an opening or closing slide. This will allow the presenter to have a presentation cued up in slideshow mode without being on the title slide. The audience can take their seats, leave, or have open discussion with this slide up.