1. Company Overview
Utimaco TS GmbH
March 2018

2. Utimaco – Company Overview
Agenda
Utimaco at a glance
Company facts
Background
Positioning
Utimaco TS GmbH
Regulatory compliance
Lawful interception
Data retention

3. Utimaco Group Company Facts Founded 1983 HQ in Aachen, Germany
200 employees
37 Mio € revenue (FY 16/17)
Private company
MBO (Oct 2013) with top-tier investors
EQT Mid Market
PINOVA Capital
BIP Investment Partners

4. The Data Security Company
Providing high-end security solutions for more than 30 years
Security cleared staff
Certified products
Utimaco GmbH
Utimaco TS GmbH
Lawful Interception
Data Retention
Utimaco IS GmbH
Strong Encryption
Digital Signatures
Hardware Security

5. Our Core Values
Quality Engineering
Reliability
Customer Focus

6. Utimaco TS GmbH Regulatory Compliance Lawful Interception
Data Retention

7. Competence in Regulatory Compliance Solutions
Utimaco TS GmbH
Competence in Regulatory Compliance Solutions
Utimaco has been providing Lawful Interception solutions since 1994
Worldwide operations: more than 300 installations in 90 countries
Lawful Interception and Data Retention Systems scalable from 10 thousands to millions of subscribers
Strong partnerships with leading telecom vendors
Compliant to international LI standards of ETSI, 3GPP, ANSI/ATIS, CableLabs and active member of ETSI TC LI
Conform to numerous national telecommunication laws

8. Track Record 24 years LIMS 2009 LTE Interception 2008 Umbrella LIMS
2007
WIMAX, WLAN Interception
2006
IMS & NGN Interception
2005
2004
Monitoring of Cable networks (Packetcable)
2003
2002
1998
1996
1994
1st managed LI Solution
VoIP & Push-to-Talk Interception
Interception | ETSI Compliance
Fixed Voice & Internet Access Interception
1st OEM Version of Utimaco LIMS
1st Mobile Interception Systems in Germany
2010
Deep Packet Inspection
2011
IPv6
2012
X86 platform migration
2013
VoLTE, RCS interception
2014
LIMS 64 bit
2015
Content filtering
2017
10G High Speed DF
24 years LIMS

9. Worldwide Deployments
The charts show the percentage of the regional LIMS&DRS deployments (in relation to the total number of worldwide deployments)
Regional split of systems deployed by Utimaco

10. With Strong Business Partners
Robust Business Model
With Strong Business Partners
Hardware
Partners
Software
OEM
Value-Add
Reseller
Network
Vendors
Resellers
Service Partners
Network Operators
LEA
Telecom Service Providers
Utimaco sells products and solutions via selected OEM partners, system integrators and value-added resellers.
Onsite support services are provided through a network of service partners.
Utimaco maintains close technical partnerships with many of the world’s leading network vendors:
Synchronized LI roadmap
Joint IOT testing, lab equipment
OEM/reselling

11. With Strong Business Partners
Robust Business Model
With Strong Business Partners
Hardware
Partners
Software
OEM
Value-Add
Reseller
Network
Vendors
Resellers
Service Partners
Network Operators
LEA
Telecom Service Providers
Choose between this and the previous slide, depending on whether
the audience is telco oriented or LEA oriented
Utimaco sells products and solutions via selected OEM partners, system integrators and value-added resellers.
Onsite support services are provided through a network of service partners.
Utimaco maintains close technical partnerships with many of the world’s leading network vendors:
Synchronized LI roadmap
Joint IOT testing, lab equipment
OEM/reselling

12. Partners

13. Utimaco TS Solutions & Products Data Retention offline analysis
call data
subscriber data
of all subscribers
Lawful Interception
realtime monitoring of
call data
call content
of targeted subscribers
Call data : CDRs (Call Data Records) but also IPDR (IP Data Records), ICR (Internet Connection Records)
Call Content: Content of Communication (any type)

14. A Carrier-Grade LI Mediation Solution
Utimaco LIMS
A Carrier-Grade LI Mediation Solution
Mobile network operators
Fixed network operators
Internet service providers
IRI: Interception Related Information
CC: Content of Communication

15. Multi-Vendor & Multi-Service Engine
Mediation
Intercepted calls and data
Networks
PSTN, xDSL, Cable, WLAN, WiMAX, GSM, UMTS, LTE, 5G, Internet
Administration
Services
Warrants, Targets, Authorities, Interception Access Points, Users, Security, Accounting
Phone, fax, messaging, Internet, , cloud, VoIP, VoLTE,
IOT
LIMS interfaces with more than 300 types of network elements of all leading equipment vendors and supports all public telecom services

16. LIMS System Overview X1, X2, X3:
Internal Network Interfaces for LI Provisioning, IRI and CC exchange
HI1, HI2, HI3:
Standard handover interface to the Law Enforcement Agency for LI Provisioning, IRI and CC exchange

17. Utimaco LIMS Portfolio
LIMS Management Server
LIMS Mediation Device
LIMS Access Point
LIMS Options
Utimaco Database Connector
High-Availability Option
Utimaco Disaster Recovery Option
Authentication Option
Dynamic Load-balancing
Remote Provisioning Unit
Remote Access Interface
Security Server
HI-Test Tool
Turn-key Solution

18. Highlights & Benefits Central management of all LI tasks
Multi-vendor support
Multi-tenant support
Full standards compliance
Modular and scalable architecture
High security standards
low operational costs
low investment costs
facilitates various business model
no risk
short time-to-market, future-proof investment
no risk, no misuse

19. Highlights & Benefits Central management of all LI tasks
Multi-vendor support
Multi-tenant support
Full standards compliance
Modular and scalable architecture
High security standards
low operational costs
low investment costs
facilitates various business model
no risk
short time-to-market, future-proof investment
no risk, no misuse

20. Highlights & Benefits Central management of all LI tasks
Multi-vendor support
Multi-tenant support
Full standards compliance
Modular and scalable architecture
High security standards
low operational costs
low investment costs
facilitates various business model
no risk
short time-to-market, future-proof investment
no risk, no misuse

21. Highlights & Benefits Central management of all LI tasks
Multi-vendor support
Multi-tenant support
Full standards compliance
Modular and scalable architecture
High security standards
low operational costs
low investment costs
facilitates various business model
no risk
short time-to-market, future-proof investment
no risk, no misuse

22. Highlights & Benefits Central management of all LI tasks
Multi-vendor support
Multi-tenant support
Full standards compliance
Modular and scalable architecture
High security standards
low operational costs
low investment costs
facilitates various business model
No risk
short time-to-market, future-proof investment
no risk, no misuse

23. Highlights & Benefits Central management of all LI tasks
Multi-vendor support
Multi-tenant support
Full standards compliance
Modular and scalable architecture
High security standards
low operational costs
low investment costs
facilitates various business model
no risk
short time-to-market, future-proof investment
no risk, no misuse

24. LIMS Value Proposition
Certified Compliance
LIMS helps operators comply with national LI requirements

25. LIMS Value Proposition
Certified Compliance
LIMS helps operators comply with national LI requirements
Secure & Reliable
highly protected from unauthorized access, data loss, data manipulations and supports security audits

26. LIMS Value Proposition
Certified Compliance
LIMS helps operators comply with national LI requirements
Secure & Reliable
highly protected from unauthorized access, data loss, data manipulations and supports security audits
Scalable
can be extended easily for additional services, networks and growing bandwidth

27. LIMS Value Proposition
Less Costs
Certified Compliance
minimizes CAPEX by implementing direct interfaces to the network
reduces OPEX by automating the requests management
LIMS helps operators comply with national LI requirements
Secure & Reliable
highly protected from unauthorized
access, data loss, data manipulations and supports security audits
Scalable
can be extended easily for additional services, networks and growing bandwidth

28. LIMS Value Proposition
Less Costs
Certified Compliance
minimizes CAPEX by implementing direct interfaces to the network
reduces OPEX by automating the requests management
LIMS helps operators comply with national LI requirements
Universal
Secure & Reliable
supports the largest range of networks of virtually all vendors
Facilitates various business and deployment models
highly protected from unauthorized access, data loss, data manipulations and supports security audits
Scalable
can be extended easily for additional services, networks and growing bandwidth

29. LIMS Value Proposition
Less Costs
Certified Compliance
minimizes CAPEX by implementing direct interfaces to the network
reduces OPEX by automating the requests management
LIMS helps operators comply with national LI requirements
Universal
Secure & Reliable
supports the largest range of networks of virtually all vendors
Facilitates various business and deployment models
highly protected from unauthorized access, data loss, data manipulations and supports security audits
Scalable
Customizable
can be extended easily for additional services, networks and growing bandwidth
LIMS is designed for smooth integration into existing network environments and operational workflows

30. Utimaco DRS
Telecom Data Retention

31. Use Cases
Identify of the owner of a certain IP address (IP log, NAT log)
Find out who is in contact with a suspect (by phone, , …)
Reconstruct and analyze social networks between people (associations)
Identify subscribers who made mobile calls or send SMS in a selected area at a certain time (location)
Recognize frequent SIM card changes (behavior analysis, pattern recognition)
… many more

32. Utimaco Data Retention Suite
A Purpose-built Compliance System for Data Retention
Key functions
Collect communications data (e.g. CDR, IPDR, log data) and subscriber data from any telecommunications network
Retain large data volumes in a powerful and secure data warehouse
Provide very fast search and analytics in billions of data records
Automate request processing and instantly and securely deliver data to authorized agencies

33. System Overview

34. DRS Portfolio DRS Management Server DRS Backend Server
DRS Database Server
DRS Collection Device
SAP IQ Bundle
DRS Options
High-Availability Module
Multi-tenant Option
DRS plugin for i2 Analyst’s Notebook

35. Visualization, Data Mining, Aggregation, Reporting
Data Analysis
Visualization, Data Mining, Aggregation, Reporting
There are powerful tools for social network analysis; e.g. IBM i2 Analyst’s Notebook
Visualization of data in charts
Identification of communication patterns
Link analysis
Data can be queried and exported from Utimaco DRS:
Manually by *.csv files
Automatically by DRS plugin for i2 ANB

36. Highlights & Benefits Central Management Scalability Utimaco DRS
DRS helps operators comply with national DR requirements at lowest costs
Fit to purpose but extensible and scalable as the network grows
Utimaco DRS
Data Privacy
Performance
DRS protects data from unauthorized access and facilitates security audits
Designed for large network with billions of records per day, fast load & analytics
Central Management:
All requests centrally managed
Data load centrally controlled
Benefit: Easy of use for operator, high automation of workflows, low OPEX
Scalability
Modular architecture of DRS : fit to purpose
Extensible for high data volumes of various kind (CDR, IPDR, subscriber, network, device, …)
Benefit: Cost-effective integration in existing networks of any size with various communication services, low CAPEX
High Performance
for data load and search
Full indexing in SAP IQ
Benefit: Suitable for large networks with several billions of xDRs per day
Data Privacy
User access control, authorization, accounting/logging of all tasks, segregation of networks and user profiles
Encryption, integrity protection of retained data
Benefit: compliance with data privacy laws, suitable for multi-provider networks and hosted service models

37. Utimaco Services
Technical Support & Maintenance
Professional Services

38. Utimaco Support Philosophy
We're your partner throughout the lifecycle of your system, not just your vendor
Our support staff is experienced and knowledgeable with proven track record for performance
High touch, focus on customer satisfaction
Training is key

39. Technical Support Packaged Support Subscriptions (1 to 5 years)
Onsite Hardware maintenance by Dell (4hrs or next bus day)
Bronze
Silver
Gold
Platinum
5x8 helpdesk
Response time 1 business day
5x12 helpdesk
Response time 8 hours
Free software updates
7x24 helpdesk
Response time 4 hours
Free software updates
Onsite support
7x24 helpdesk
Response time 4 hours
Free software updates
Onsite support
Free software upgrades

40. Professional Services
Consulting
Training
Additional Services
Technical consulting
Network planning
Project Management
Training center
Onsite trainings
Onsite installation
Network integration
Software customization

41. The Utimaco Advantage Experience
24 years in the LI business, 300+ installations in 90 countries – a true market leader in LI
Expertise
Utimaco actively works with standardization bodies, equipment vendors and telecom regulators to provide state-of-art solutions
Compliance
Utimaco helps operators to stay compliant and focus on revenue generating activities
Cost-efficiency
Utimaco LIMS and DRS are designed to minimize CAPEX & OPEX
Reliability
We build relationships with our partners that are based on trust, honesty, reliability and openness. Leading telecom operators and network vendors worldwide rely on Utimaco products and solutions
Experience - Utimaco has been providing LI systems for more than 22 years and has more than 300 installations in 90 countries
Expertise - Utimaco actively cooperates with standardization bodies and equipment vendors to continuously adapt the Utimaco products to newest technical and regulatory requirements
Compliance - Utimaco LIMS + DRS complies with numerous national regulations and international technical standards for lawful interception
Cost-efficiency - The modular architecture of Utimaco LIMS and DRS enables cost-effective solutions for networks of any size
Reliability - Utimaco is a recognized global player and financially stable public company in the world-wide IT security industry. We support our customers in all technical and organizational aspects related to regulatory compliance