1. COMPANY OVERVIEW
January 2017

2. Synopsis Company Profile 01 Clients 02 Analytics Services 03
Technology Services 04
Process Engineering 05

3. 01 | COMPANY PROFILE

4. What We Do Xceedance Provides Strategic Insurance Services
for Emergent, Growing and Established Insurers
Company Launch and Operations
Technology Implementations
Data Sciences &
Analytics Initiatives
Project Management
Business Process Management
 Process Optimization

5. How We Help Xceedance Domain Expertise and Capabilities
Support Insurer Productivity
Improve Service Levels
Increase New Business
Grow Revenue

6. Partner for Transformation
One stop solution provider for insurers, reinsurers, brokers, MGAs and program administrators
Staffed by insurance experts, redefining the concept of business transformation
Skilled and focused on a spectrum of key services including analytics, technology and process engineering 6

7. Workforce Expansion
July 2013
Dec 2013
July 2014
Dec 2014
July 2015
Dec 2015 8 45
105
140
281
450
780
Jan 2017
Employee Growth to Serve Global Clients

8. Unique Value Proposition
Existing
Incremental
Transformative
Staff Augmentation
FTE driven
staff augmentation
and cost reduction
Multi-location,
24/7 support staff
Co-creation of innovative products
and services
Enabling clients
to improve
profitability
Transforming clients
into digital organizations
Knowledge Outsourcing
Skills driven
staff augmentation
and cost reduction
Increased
degrees of skills
Improved
client operations
Products & Services
End-to-end
digital ecosystem
with impactful solutions and near real-time insights
Multi-disciplinary
insight-enabled teams
Client Partnership Model

9. Xceedance is a transformation-driven, pioneering digital organization,
Mission and Vision
Xceedance is a transformation-driven, pioneering digital organization,
crafting market-disruptive products and services for Property/Casualty insurance providers worldwide
Workforce Attributes
Trusted agent of positive change
Focused on the P/C insurance industry
Committed to the communities in which we live and work
Core Values
Deliver solutions and services that promote growth and reinforce relationships
Emphasize attentive, value-based interactions with clients and partners
Provide seamless, consistent business experiences for all constituents
Practice the constructive change and disruption we advocate
Observe the tenets of a learning enterprise 9

10. Xceedance Leadership Team
Arun Balakrishnan, Chief Executive Officer
Arun Balakrishnan has built his career around promoting innovation and transformation in the insurance business. He has more than 10 years of experience launching startups in the industry. Arun’s insurance industry experience is rooted by a desire to revitalize processes, streamline operations and provide opportunities for growth. Prior to founding Xceedance, he was the chief executive officer of Berkshire Hathaway Insurance in India.
Manish Khetan, Executive Vice President, Head of Process Engineering
Manish Khetan leads a team which manages and oversees resource planning and execution of service level agreements (SLAs) with Xceedance clients. His core focus area is visualizing and initiating new processes and optimizing existing processes to enhance efficiency and reduce errors in the insurance operations of clients. The process engineering team at Xceedance supports the entire client base and has the largest diversity of assignments, executing most of the company’s policy servicing, F&A, regulatory reporting, MIS, collections and claims projects. Manish has 10 years of operational experience. Prior to joining Xceedance, he worked for Berkshire Hathaway India as vice president and head of operations, and previously as an operations consultant for two additional companies.
Amit Tiwari, Executive Vice President, Head of Technology
 Amit Tiwari leads a 170+ person technology services team serving diverse clients completing upgrades, implementations, analytical projects and business process improvements. Amit’s responsibilities include managing the Xceedance consulting practice and delivery of technical applications ranging from rating modules, workflow management systems, and internal applications, to corporate websites and MIS. Prior to helping launch Xceedance, Amit led the technology team for Berkshire Hathaway India, responsible for architecting the IT infrastructure for online sales, customer support, payment processing, digital marketing and MIS. He also has several years of technology and insurance experience at IBM and RBS.

11. Xceedance Leadership Team
Amit Ranjan, Senior Vice President, Head of Analytics Services
Amit Ranjan is in charge of analytical services at Xceedance. He has extensive experience managing knowledge-based, service-oriented operations for global insurance and reinsurance companies. Amit has more than 15 years of experience in catastrophe (CAT) management, insurance analytics, and he has cross-functional expertise spanning business development, strategy, client relationships, building teams, managing talent, and operations. In previous roles, Amit worked with organization such as RMS, GE Insurance, Flagstone Re, and Torus, where he supported the Americas as well as international regions.
Rajesh Iyer, Senior Vice President, Head of Data Sciences
Rajesh Iyer manages the Xceedance data sciences practice. He leads a dedicated team to support data sciences initiatives for clients, and collaborates with the company’s service delivery teams to create strategic data products and analytic tools. Rajesh has more than 20 years of insurance experience with leading U.S. insurers and service providers, including Nationwide, Mu Sigma, USAA and EXL. Most recently, he served as vice president of decision analytics at EXL, where he led data initiatives for top 10 P&C and L&A carriers. Rajesh also directed multiple analytics projects to improve and optimize operational outcomes.
Narendra Marwah, Senior Vice President, Chief Financial Officer
Narendra Marwah is responsible for the finance and administration functions at Xceedance. He has more than 27 years of experience managing Indian and international accounting, taxation and finance operations. Narendra has worked on strategic business planning, process streamlining, fund and budget management — to improve operations, impact business growth and maximize profitability. He has in-depth experience in implementing U.S. GAAP, Indian GAAP, M&A, Transfer Pricing policy, Transfer Pricing Assessments at TPO, CIT, DRP, ITAT and High Court, levels. Narendra has worked on SEC and SOX compliances, SEZ and STPI related regulations. Previously, Narendra worked at Host Analytics Software as Head of India Finance. He has also worked at Price Waterhouse, HCL Limited, Interra IT, ADP Pvt. Ltd., Mentor Graphics and Avantha Business Solutions.

12. 02 | CLIENT PROFILE

13. Global Clients In Key Insurance Disciplines
North America
United Kingdom
Asia
ANZ
ANALYTICS 4 1
TECHNOLOGY 7
PROCESS ENGINEERING 3 2

14. Client Characteristics
Community
Excess and Surplus Specialty Insurer
Reinsurance Company
Workers Comp Insurance Company
Insurance/ Reinsurance Broker
Personal Lines Insurance Company
Retail Travel Insurance
Boat Insurance/Towing

15. Core Capabilities for Clients
Analytics
Technology
Process Engineering
Catastrophe Modeling
Exposure Management
Underwriting
Actuarial Analysis
Statistical Modeling and Visualization
Application/Product Development
Data Warehouse/BI
Business Analysis
Quality Assurance
IT Infrastructure Management
Pre-Bind Activities
Post-Bind Activities
Finance And Accounting
Financial Lines Support
Claims Support
Data Sciences

16. 03 | ANALYTICS SERVICES

17. Advanced Insurance Analytics Capabilities
Clients benefit from deep analytics experience in…
Catastrophe modeling
Exposure management
Underwriting
Actuarial analysis
Statistical modeling and visualization
…to ensure cost effective, timely and accurate outcomes in their data management and analytics projects.
A unique blend of analytics know-how and practical experience can meet tailored insurer needs ranging from scenario risk calculation and modeling, to data services and technology support.
Singular Expertise
Analytics teams comprised of experienced engineers, mathematicians, data scientists and actuaries
Skillful and responsive support provided for business intelligence, underwriting, actuarial science and catastrophe modeling

18. Core Analytics Competencies
Account and Portfolio Modeling, Maintenance and Roll Up
Model Output Analysis and Investigation
Scenario Analysis/Ad Hoc Analysis on Critical Zones
Management Reporting
Exposure Data Analysis and Quality Enhancement
Exposure Management and Aggregation
Geocoding Validation
Geospatial Analysis
Reinsurance
Surety
Commercial Auto
General Liability
Catastrophe Modeling
Exposure management
Underwriting

19. Core Analytics Competencies
Pricing and Reserving
Assistance with Rate Filings
Profitability Analysis
Compilation of Industry Benchmarking Data
Data Collection and Extraction
Variable Creation
Data Visualization
Build Statistical Models
Blank
Statistical Modeling
and Visualization
Actuarial Analysis

20. 04 | TECHNOLOGY SERVICES

21. Extensive Technology Capabilities
Insurance SMEs support clients on…
Application/product development
Data warehousing/business intelligence
Business analysis
Quality assurance
IT infrastructure management
…providing key insurer stakeholders and their partners with rapid, refined solutions – based on tailored business, platform, architecture and integration requirements.
Distinct Proficiencies
Practiced in building custom solutions and enabling the symbiosis of various IT applications
Valuable partner to insurers based on up-to-date technical knowledge and extensive understanding of insurance processes

22. Core Technology Competencies
Skills
Microsoft Technologies
Salesforce
JAVA/J2EE
Open Source (PHP, CMS, WordPress)
Mainframe/AS400
Automation/Manual Testing
Cloud hosting/Maintenance
Server Monitoring
Creative Design and HTML
Business Intelligence
Reporting
Application Development and Maintenance
Migration from Legacy Systems
3rd party Integration
Internal Applications (HRMS/Intranet/Corporate Website/CRM)
Digital and Social Media Marketing
Analytics/MIS
Database Administration
As-Is System Analysis
Identification of Bottlenecks
Operational Optimization
Vendor Selection Support
Services
Consulting

23. Representative Projects
Distribution Channel
and
Integration Services
Core Application
Development
Peripheral
Applications
Legacy System
Migration
Infrastructure
Services
MIS/ DW
One Stop IT Application Management
CRM/ERP Solutions
As-Is System Study
DW Implementation
Consulting on Hosting and DR
Web/Mobile Based Portal Development
Reinsurance Suite
Corporate Website
Platform Upgrade
EDI, EAI and ETL Projects
Vendor Selection, RFP/RFI
CRM and Dialer Integration
Rating / Rule Engine
Intranet/Content Management System
Reverse Engineering
Regulatory Reports
Network Optimization and Backup/Recovery Support
ISO Integration
Workflow Management
DBA and Infra Monitoring
Big Data Look-Up
Integration

24. 05 | PROCESS ENGINEERING

25. End-to-End Process Engineering Capabilities
Xceedance clients leverage…
deep insurance knowledge
strategic and analytic proficiency
quick and compliant service approach
…to streamline operations and boost workflow agility in delivering personalized insurance products and services to policyholders.
Xceedance aligns directly with individual client goals, easing capacity for insurers to focus on business priorities and growth.
Diverse Competencies
Speed of response and flexibility enables quick transitions
Numerous LOBs supported:
P&C, E&P, Healthcare, Surety, Home Owners & Programs
Multiple geographies serviced: North America, Europe, Asia, Australia and New Zealand

26. Core Competencies Pre-Bind Post-Bind Claims Support
Submission Management
Renewals Management
Contract/Insured Analysis
Policy and Premium Setup
Credit Control (invoicing, collections cash management)
Policy Issuance and Servicing
Service Standard Monitoring
MIS and Reporting
Claims Set Up
Loss Run Reporting
FNOL
License Tracking

27. Finance and Accounting Financial Lines Support
Core Competencies
Finance and Accounting
Financial Lines Support
SOX and Internal Audit
Regulatory and Financial Reporting
Travel and Expense Reporting
AR, AP and Bank Reconciliation
Credit Rating
Financial Stability Analysis
Secondary Market Research
Data Sanitization

28. Process Engineering Approach
Solution
Centric
Transition
As-Is
Implementation
Process Optimization
Focus on the client’s problem at hand, resolve it quickly and appropriately, before moving on further
Get the process to an as-is state, ensuring production continuity and avoiding disruption to established workflows
Process execution, feedback gathering, internal knowledge enhancements -- to confirm alignment with business goals
Identify bottlenecks and challenges,
then design and deliver a long-term, value-driven process

29. Capabilities and Capacity
Xceedance supports operations for insurers, reinsurers and brokers across diverse lines of business
Casualty (Construction Liability, General Liability, Umbrella Liability, Product Liability, Workers’ Compensation)
Property (Construction, Energy, Power, Crisis Management)
Employee and Professional Liability (Directors and Officers, Professional Indemnity, Fiduciary, Financial Institution, Cyber, Asset Management)
Healthcare
Surety
Specialty Lines (Aviation, Marine)
SAMPLE LIST OF CAPABILITIES WITH PER-PERSON PER-DAY CAPACITIES
Capability
Easy
Moderate
Complex
Data conversion from legacy system to a new system
30-35
20-30
10-20
Submissions clearance and set up
20-25
15-20
5-10
Policy issuance
8-12
6-8
4-6
First notice of loss
10-15
Invoicing
24-30
18-24
12-18

30. THANK YOU