1. DMAIC STANDARD WORK TEMPLATE
DEFINE
MEASURE
ANALYZE
IMPROVE
CONTROL 1 2 3 4 5
DMAIC STANDARD WORK TEMPLATE

2. DEFINE
MEASURE
ANALYZE
IMPROVE
CONTROL 1 2 3 4 5
Please use this DMAIC Standard Work Template to help guide you in preparing a presentation that summarizes the key team based activities that drive both revolutionary and evolutionary improvement. Feel free to contact any of the following members of the Product Integrity Group listed on this board for help.

3. Define Measure Analyze Improve Control
The DMAIC Model Guideline for Process Improvement
Define
Measure
Develop Business case for
project.
Identify Owner
Define Mandate
Select Team &
Team Leader
Set Team Norms
Determine Customer and
Business needs
Define critical Input,
Process and Output
measures
Define Process Start & End
Define Process Inputs &
Outputs
Determine Customer
Requirements
Map “As Is” Process
Analyze
Improve
Control
Benchmark as Needed
Establish MFA data
collection method
Establish QCPC data
Establish SPC data
Gather Data
Analyze current costs / potential savings
Perform Waste analysis on “As Is” process.
Understand process variation
Understand process
performance
Implement Improvements / Mistake Proofing Devices
Update Standard Work
Implement Key Characteristics
Monitor Metrics (Process KC’s & Customer) to Verify Improvement
Document savings
Share Lessons Learned
ID potential future projects.
Perform Root Cause Analysis on
problems.
Develop / select alternative solutions
Map “To Be” Process
Develop Action Plan
Management Review
Pilot changes and validate improvement
Establish direction and accountability.
Understand current process.
Baseline Process Performance
Understand Process Opportunities
Pilot and Validation of Improvements
Standardized Improvements

4. TEAM BASED DMAIC PROCESS
Collect data
SPC, QCPC & MFA
Map information/
process flows
Process Management
Select Opportunity
Develop Team Mandate
2. Measure
1. Define
3. Analyze
Root Cause Analysis
Why?
5. Control
4. Improve
Repeatable
Effective
Efficient
Standard Work
Mistake Proof

5. Measure Analyze Improve Control Define
Display Process Improvement Status
Measure
Analyze
Improve
Control
Define
Develop a visual method to display the overall ACE Process Improvement activity within the work group.
Recommended format based on the DMAIC model
For each activity, give status on progress within each of the 5 areas: Define, Measure, Analyze, Improve and Control.

6. Type PROJECT TITLE here
DEFINE
MEASURE
ANALYZE
IMPROVE
CONTROL 1 2 3 4 5
Type PROJECT TITLE here
Type Date here
Put a picture of the part
here (if applicable)

7. DMAIC Project Summary Define, Measure, Analyze, Improve and Control
Define key metric trying to improve
Define team players
Define key process steps (flowchart)
Define key measures (i.e., Key Characteristics)
Control
Measure
DEFINE
MEASURE
ANALYZE
IMPROVE
CONTROL 1 2 3 4 5
Summarize the types of Mistake-Proofing controls used to control the variation over the long term
Describe any B/P changes, SPC Key Characteristics added, and Control Plans instituted
Describe the type of data that was collected at this step in the project
Describe characteristics of the data collection
Describe the measurement system used to collect the data
Improve
Analyze
Summarize the both process and product improvement ideas brainstormed at this step in the DMAIC process
Describe some of the improvement tools used such as DOE, Waste Elimination, PFMEA, etc.
Describe the analysis tools & techniques used by the team at this point (RRCA, Fishbone analysis, etc.)
Summarize the Team’s conclusions (i.e., capability too low, accuracy off location, yield too low, cycle time too high, etc.)

8. Problem Describe here briefly the project PROBLEM 5 4 3 2 1 CONTROL
DEFINE
MEASURE
ANALYZE
IMPROVE
CONTROL 1 2 3 4 5
Describe here briefly the project PROBLEM

9. Objective Describe here briefly the project OBJECTIVE.
DEFINE
MEASURE
ANALYZE
IMPROVE
CONTROL 1 2 3 4 5
Describe here briefly the project OBJECTIVE.
You may show the top level metric chart here
that your team is trying to improve.
What is the Team attempting to accomplish?

10. Project Mandate On this page put a copy of the Team Mandate that
DEFINE
MEASURE
ANALYZE
IMPROVE
CONTROL 1 2 3 4 5
On this page put a copy of the Team Mandate that
is supported by management. Examples are
CQE Project Contract Sheets, Passport Job
Tickets, and Supplier Investigation forms.

11. Part Function Describe here briefly the FUNCTION of the part
DEFINE
MEASURE
ANALYZE
IMPROVE
CONTROL 1 2 3 4 5
Describe here briefly the FUNCTION of the part
if applicable using a bullet chart. Also include a
picture of the unit.

12. Team List below the names of the TEAM members
DEFINE
MEASURE
ANALYZE
IMPROVE
CONTROL 1 2 3 4 5
List below the names of the TEAM members
and their corresponding functions:
Quality Engineer’s name
Manufacturing Engineer’s name
Design Engineer’s name
Purchasing Buyer’s name
Supplier Contact’s name
Customer Contact’s name
etc.

13. MEASURE Show a picture of the part feature that you are measuring.
DEFINE
MEASURE
ANALYZE
IMPROVE
CONTROL 1 2 3 4 5
MEASURE
Show a picture of the part feature that you are measuring.
Describe the measurement system employed to gather the data.
Show examples of the data gathered from the process you are trying to improve.
Show an example of the data collection sheet filled in or an Excel spreadsheet of the data.

14. ANALYZE 5 4
CONTROL 3
IMPROVE 2
ANALYZE 1
MEASURE
DEFINE
List on this page charts of the measurements such as the following:
Histograms (include Cp, Cpk, Pp, Ppk for variable data)
Run or Control Charts to see trends and patterns
Pareto Diagrams that illustrate top turnbacks and/or defects to go after
Statistical tests for accuracy or precision parameters
etc.
Minitab Analysis Example

15. IMPROVE
DEFINE
MEASURE
ANALYZE
IMPROVE
CONTROL 1 2 3 4 5
List bullets of each improvement idea being explored by the team
List bullets of each improvement idea completed by the team
List bullets of improvement ideas currently in the process of being implemented with a status
Show illustrations of the tools used to drive improvement. For example:
Fishbone Diagram analysis
Design of Experiments
Process Failure Mode Effects Analysis
etc.

16. CONTROL 5 4
CONTROL 3
IMPROVE 2
ANALYZE 1
MEASURE
DEFINE
Describe the Mistake-Proofing devices implemented into the process designed to control the variation, such as:
LEVEL I: Physical devices designed into the process that prevent an error from happening at the source.
LEVEL II: Warning devices such as Control Charts for SPC Key Characteristics identified for a particular process step, buzzers, alarms, etc., that depend on a human reaction for mistake-proofing effectiveness.
LEVEL III: Methods implemented that detect a nonconformance prior to shipping it to the Customer.

17. Lost Cost Savings - The Final Result5 4
CONTROL 3
IMPROVE 2
ANALYZE 1
MEASURE
DEFINE
Cost Avoidance
Scrap dollars prevented in the future
Warranty costs avoided into the future
Etc.
Customer Satisfaction