1. Building a Team for Your project
Chapter 8

2. Who do you need to make this happen? How to manage a team successfully?

3. Is it true that good people are hard to find
Is it true that good people are hard to find? What are good people worth? What is the demand for good IT people? What is the focus of “human resource management”?

4. The Importance of Human Resource Management
Many corporate executives have said, “People are our most important asset”
People determine the success and failure of organizations and projects
Getting the right people is as critical as managing them the right way!

5. Web research
What is the difference between “intrinsic motivation” and “extrinsic motivation”? Which is most effective?

6. Maslow’s Hierarchy of Needs
Web research
Maslow’s Hierarchy of Needs
Information Technology Project Management, Sixth Edition

7. Examples of Herzberg’s Hygiene Factors and Motivators
Web research
Examples of Herzberg’s Hygiene Factors and Motivators
Factors that cause job dissatisfaction if not present
Factors that produce job satisfaction

8. Class exercise : which of the following positively or negatively influence project success?
Leader who leads with authority
Using money as an incentive
Leader who people follow due to expertise
Penalties for lack of performance
Provide team members with achievable work challenges

9. Web research
What does it mean to be an “empathetic listener”? Why is this important to project managers?

10. Web research / video
What is the “Tuckman model” of team development”? Class Exercise : Find a partner!
1- What are the phases?
2- What is the role of the leader in each phase?

11. What is the “Tuckman model” of team development”?
Leaders facilitate & enables
Leaders coach
Leaders delegates & oversees
Leaders direct
5 - Adjourning

12. What is a “project organization chart”? Do you really need one of these?

14. What is a “responsibility matrix”?
A.K.A. a RACI Chart

15. Sample RACI Chart R = responsible
A = accountable : can only have on per row!
C = consulted
I = informed

16. Describe the following types of resources:
Work
Material
Cost

17. Everyone on my project spends 100% of their time on my project, right?
If not, how do I deal with this?

18. Web research
What is “over allocation”? What happens when you shorten the schedule but don’t add resources?

19. General Advice on Teams
Expect a lot but never ask for more than you are willing to do yourself
Don’t even think about your own success. Focus 100% of your energy on making your team members successful and the rest will take care of itself. Thank team members!
Be supportive, understanding, and respectful with your team.
Fix the problem instead of blaming people
Establish regular, effective communication and/or meetings
Allow time for teams to go through the basic team-building stages. Only jump in if serious risk to the project
Limit the size of work teams to three to seven members

20. General Advice on Teams (continued)
Plan some social activities to help project team members and other stakeholders get to know each other better
Stress team’s identity
Nurture team members and encourage them to help each other
Take additional actions to work with virtual team members :
be available at different hours of the day to accommodate for different time zone,
deal through issue on the phone (not !),
communicate utilizing different media (video conferencing, memo, share point, staff meeting, annual FTF meeting)!

21. 8 key items to motivate your team
Clearly communicate roles and responsibilities to your team members
Give team members specific and achievable goals
Provide support and help remove obstacles that get in the way
Respect your people
Provide feedback quickly
Tell the truth – to build trust!
Communicate regularly (status & lessons learned)
Handle people problem quickly
From Video

22. Friday : Studio day - Review Exam 1 & Assignment 1 results - Be ready to present your Draft budget

23. Monday : Change Leadership Day!
- Read Kotter Chapter 3 : Get the vision right
- Pick 3 of the stories and be ready to present the key take away/learnings and how it relates to your current project:
Painting Pictures of the Future
Cost Versus Service
The Plane Will Not Move!
The Body in the Living Room