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The Life Cycle of a Volunteer

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Presentation on theme: "The Life Cycle of a Volunteer"— Presentation transcript:

1 The Life Cycle of a Volunteer
Presented by John GambA, Nicole Oddo Smith, and Gary survis

2 Session Outline Presentation – Recruitment, Engagement/ Promotion, Succession Planning/ Leadership Q&A Individual Activity Small Group Discussion Full Group Discussion

3 Recruitment Establish Contacts in Region
Know your market segments and build a plan Outreach Nametags, Check-in, Greeter Refer-a-friend, Why Join the Penn Club Membership benefits Recruitment Success Measurement

4

5 Engagement/ Promotion
Outreach post events Thank and recognize Connections Know membership interests professional development, reasons for getting involved, passions “Plug In” new members “Ambassador” approach Manage expectations Check in frequently and break bread together

6

7 Leadership/ Succession Planning
Active Recruitment Clear role descriptions Work with AR Keep up to date on governance Establish continuous learning Work hard on Succession Plan Institutionalize and start early Identify candidates Communicate with them on leadership assignments

8 What Alumni Relations Can Do For You
Work with club leadership on sending out a survey Run an Espatial report which will target where alumni live in specific areas of your region Help build a club website using the iModules platform Run reports on all alumni and current parents that live in your region Send broadcase s to all area alumni, as appropriate Provide event supplies including nametags, napkins, cups, and giveaways Help advertise club events through the Gazette and Penn Alumni social media

9 What Alumni Relations Can Do For You continued
University speakers Help you connect with other leaders – Advisory Board, other Penn Club leaders, and other local Ivy-Plus leaders Eyes and ears on campus:  Communicating the Penn of Today to clubs and alumni Help design a strategic plan to best meet the needs of the club and volunteers Provide succession planning in identifying key volunteers

10 Q& A

11 Individual Activity What are your pain points for recruitment, engagement/ promotion, and succession planning/ leadership? What are your successes for recruitment, engagement/ promotion, and succession planning/ leadership?

12 Small Group Discussion
John Gamba Donald Bonk Jason Carter Jerry Cheng Paul Ferrante Leslie Guth Marc Horman Richard Le Lori Sundberg Harold Zullow Nicole Oddo Smith Jim Chen Giselle DeGrandis Sara Doherty Deborah Herting Lisa Itzkowitz Cheryl Kabalkin Greenstein Malvika Khatri Adam Levenson Jennifer Leventhal Michelle Litt Laura Loewenthal Breanna Moore Lauren Olsen Gary Survis Elise Benatar Aileen Benson Belinda Buscher Ilene Michaels Marissa Miller Jessica Perry Robin Plonsker Stacey Shoer Lorraine Survis Wendy Weinstein Stephanie Yee Deb Zajkowski

13 Thank you! Please contact the Alumni Relations or the Advisory Board.
John Gamba – Nicole Oddo Smith - Gary Survis –


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