1. NAHU Membership Core Competencies for the Membership Volunteer © 2011, National Association of Health Underwriters www.nahu.org

2. Welcome to your Leadership Role Why did you choose/agree to be a membership chair? What are your expectations as a leader? What are your goals?

3. © 2011, National Association of Health Underwriters www.nahu.org Overview of Responsibilities Primary Responsibilities for a membership chair: –Recruiting and promoting NAHU to new members. –Developing retention activities. –Promoting the membership GAIN contest. –Maintaining good membership records. –Communicating with your members. –Attending teleconferences.

4. © 2011, National Association of Health Underwriters www.nahu.org Your Membership Team Establish a membership team! –Vice Chair –Assign small projects –Ad hoc committees

5. © 2011, National Association of Health Underwriters www.nahu.org Attend teleconferences Attend webinars Read NAHU communications –Monthly Membership Connection –Monthly regional lapse list email –Monthly Leader Newsletter –Monthly NAHU News –Weekly Washington Update Staying Informed

6. © 2011, National Association of Health Underwriters www.nahu.org NAHU Resources Online Membership Tools Located at www.nahu.orgwww.nahu.org Click Leadership Tools Membership Tools Click Tools

7. © 2011, National Association of Health Underwriters www.nahu.org Membership Tools To access: www.nahu.org Leadership Tools Membership Tools Tools

8. © 2011, National Association of Health Underwriters www.nahu.org GAIN Contest Runs from May 1 – April 30 of each year. Four Contest Categories: –New Members –Growth Rate –Retention Rate –Overall – Membership Cup!

9. © 2011, National Association of Health Underwriters www.nahu.org Membership Reports To access: www.nahu.org Leadership Tools Membership Tools Reports

10. © 2011, National Association of Health Underwriters www.nahu.org Membership Reports Posted online on the 15 th of each month. Gives current membership counts for each region, state and chapter. Current rankings in the GAIN contest. Use to report NAHUs membership number.

11. © 2011, National Association of Health Underwriters www.nahu.org Monthly Membership Reports To access: www.nahu.org Leadership Tools Membership Tools Reports

12. © 2011, National Association of Health Underwriters www.nahu.org Member Benefits To access: www.nahu.org Members Benefits

13. © 2011, National Association of Health Underwriters www.nahu.org Retention Keep the members we have!

14. © 2011, National Association of Health Underwriters www.nahu.org Retention When does retention begin?

15. © 2011, National Association of Health Underwriters www.nahu.org Building Member Relationships Personal contact with members Member Recognition Short term projects Networking

16. © 2011, National Association of Health Underwriters www.nahu.org Recruitment Campaigns and Contests Membership Blitz Chapter Contests National Membership Campaigns

17. © 2011, National Association of Health Underwriters www.nahu.org Who to Contact? NAHU Staff Local chairs – contact your state chairs State chairs – contact your regional chair