1. QualityKiosk Technologies – Company Profile

2. 15+ Years Delivering Quality
About QualityKiosk
One of the Leading Independent Software Quality Assurance Companies
Banking
Insurance
Financial Services
E-Commerce
Telecom
Automotive
Payment Systems
40+ Banks
20+ Insurance
15+ Financial Services
15+ Years Delivering Quality
850+ Employees
1500+ Completed Projects
Application tested by QualityKiosk has never been rolled back from production due to Quality issues
India
Middle East
South East Asia
ISO 9001:2008 Certified
100+ Customers

3. Awards & Recognitions
Gartner recognized and listed QualityKiosk as a Pure-Play Testing service provider.
*Ref: Vendor Guide to Right Application Testing Services Partner
Awarded with the CIO Choice 2014 Award for Quality Testing Services.
Awarded as Best Testing Service Provider in HP Asia-PAC conference.
Accredited as First IBM Test bureau in India
Our Flagship case study for Tata Motors, which has saved our client USD 4.3 Million over period of 3years,has been documented by IDC as case study and hosted on HP websites major success story.

4. 360° Performance Engineering Command Center Services
Service Offerings
Functional Testing
360° Performance Engineering
Digital Testing
Command Center Services
Test process Consultancy
Test Strategy & Planning
Testing Center of Excellence
Test Case Designing & Execution
Test Audits
Test Automation
Metric Management
Enterprise Performance Management
Capacity Planning
6-Stage Performance Testing
Tuning & Optimization
Predictive Performance Management
Performance Testing Centre of Excellence (PTCOE)
Mobile Lab on Cloud
Functional Validation
Device Validation
Experience Validation
Customer Adoption Improvement
24x7 End user Monitoring
Mobile monitoring
ATM Monitoring
Infrastructure Monitoring
Application Performance Monitoring
Performance Analytics
Multi-Location Monitoring
Monitoring Service Desk

5. Our Customers a

6. Customers in India SM

7. Middle East Customers SM

8. ASEAN Customers Aviva Limited Manulife Prudential Insurance
One of the Singapore's leading providers of insurance
Manulife
A leading financial service company that provides a wide range of financial and investment protection products and wealth management services.
Prudential Insurance
Provides comprehensive insurance, health and protection plans
Garuda Indonesia
The national airline of Indonesia.
Krungsri Asset Management Co., Ltd.
A subsidiary of Bank of Ayudhya Public Company Limited.
Bank Negara Indonesia (BNI)
An Indonesian State Bank
Bank Simpanan Nasional (BSN)
Government owned bank in Malaysia
Bank Tabungan Pensiunan Nasional (BTPN)
A medium-scale, financially-strong and well-recognized commercial bank.
Bank Internasional Indonesia (BII)
One of the largest private banks in Indonesia and a member of Malayan Banking Berhad (Maybank Group), Malaysia’s largest financial services institution
CIMB Bank
A universal bank headquartered in Kuala Lumpur, operating in high growth economies in ASEAN

9. Banking Domain Experience
Core Banking
Internet Banking
Retail Banking
Investment Banking
Treasury
Corporate Banking
Mobile Banking
Alternate Channels ATM, IVR
Systems
Applications
Core Banking
Finacle, Flexcube, Bancs24, Misys Equation, T24, Intellect
Cash management
Polaris, AurionPro, SolutionNet, Bespoke
CRM
Siebel, Microsoft Dynamics, CRMNext
Data warehousing
BI tools, Oracle and SQL, Cognos
Risk Management
Algo suites and risk management applications, Amlock
Brokerage
e-IBS (TCS),FIDESSA, METRIX, ODIN, Omnesys, Fast Trade
Treasury
Forex Direct, FX, IDEAL Forex, Quadrix, ITMS
Internet Banking
Finacle, Flexcube, Ecorp, CBX/RBX , in-house developments
Mobile
Finacle, Nokia Money, DU, Native app
ATM/Cards
Vision+, Postillion, Online Bancs 24, Diebold, Wincor, NCR
IVR/Contact Center
Alcatel-Lucent, Avaya
Retail Banking
Fair Isaac, Finacle, Finnone LOS/LMS
Trade Finance
Trade Innovation (TI) , FCUBS

10. Banking Customers Snapshot

11. Insurance Domain Experience
Systems
Applications
Core Insurance
Life 400, Group 400, Policy 400, Genisys Configurator, Ingenium, Future First Asia, Indigo-Graphtalk, Elixir
CRM
Siebel, Microsoft Dynamics, CRMNext, Pivotal CRM
Data warehousing
BI tools, Oracle and SQL, Cognos
Portals
Corporate Website, Customer Portal, Sales Lead generation portals, Intranet sites
Mobile
WebApp, Native App, Hybrid App, Lead Generation App, Sales Information App

12. Insurance Customers Snapshot

13. Expertise in Testing Tools
LoadRunner, Diagnostics, Network Node Manager i (NNMi), Operations Manager (OM), Business Availability Center (BAC), Real User Monitoring (RUM), Quality Center (QC), Quick Test Professional (QTP), WinRunner
AppDynamics Application Performance Monitoring
Data Center Real-User Monitoring (DC RUM), Gomez, Vantage Analyzer, Business Service Management (BSM)
Rational Robot, Rational Functional Tester (RFT), Rational Performance Tester (RPT), Tivoli, Rational Quality Manager (RQM)
Silk Performer, QALoad, Silk Test, Silk Central Test Management, TestComplete
Others
Jmeter, Paragon, OpenSTA, Grinder, Selenium, Bugzilla, JIRA, Ruby, Watir

14. QualityKiosk Approach
A Unified Quality Assurance Framework
Standard Templates For Design, Workload Modeling, Execution, Reporting
Defined Accountabilities, Reporting Schedules, Planning & Monitoring Responsibilities
PROCESS
Experience of Domain Assurance at Top 5 Banks in India
Knowledge Capture within the Bank
DOMAIN
THE WAY WE DO IT
A clear team structure
Defined Roles & Responsibilities
Appropriate Levels of Empowerment
PEOPLE
Set up tools on SaaS
Trained teams on processes & tools
Metrics reporting
TOOLS
Regular reviews, maker checker mechanisms
Project audit, process audits
GOVERNANCE

15. QualityKiosk Differentiator
QK employs proprietary tools to analyze production logs collected from various system components to identify performance bottlenecks
Log Analysis tool
Test Analysis Tool
Multiple Stage Testing
Production Monitoring
Knowledge Based Issue Solution
Test Coverage Reliability
Expertise in Batch Processes
Latency Optimization from Global Location
Test library of similar applications tested earlier
QK Workload Template ensures coverage of right mix of scenarios
Test accelerator enable Faster Time to Market
Post Go Live, QK recommends production monitoring till the application is stable. QK has extensive capability to identify performance hot spots in production
QK proprietary methodology of Six Stage testing incorporates Best practices from over Performance engineering projects successfully completed.
Simulate last mile tests from across different geographies (3-5 cities/ countries) and to provide response times of all the activities at varying line speeds (e.g. 128 Kbps, 256 Kbps, etc.) thus helping to benchmark the gateway network usage and identify network issues.
QK Differentiator
Documented knowledge base of the known issues and corresponding issue resolutions
Institute early testing that focuses on regressing the application for known issues to ensure that these issues do not re-manifest in the application
Proven expertise in testing batch process over a wide range of application portfolio spanning multitude of business software
Specialized service delivered through our DB COE
Improve DB performance through effective tuning of DB queries and optimizing SP calls
Availability of pre-identified test scenarios gained through requirement gathering phase helps devise detail test execution plan.
Standardized workload scenarios covering the load profiles for the identified, ensures that there are no test coverage gaps and only incremental customizations for each test execution runs

16. QualityKiosk Strategic Partnership

17. Client Testimonials
“At Bank of Baroda, we were able to simulate the Login scalability issue during Load testing window… We were also able to diagnose and identify the solution for the issue… The entire QK team demonstrated enormous poise, professionalism, flexibility and ability to perform during the engagement. To be honest, it would have been difficult without their meticulous planning and dedicated efforts.”
- Brijesh N. Singh || Hewlett-Packard – Global Delivery
“We were searching professional company which will take ownership, flexibility, ready to go extra mile during the project duration and has technical expertise to do deliverable on time without any issue.  We sincerely appreciate the QualityKiosk team which has gone beyond our expectation. With our exciting experience during their engagement, it is our pleasure that we recommend QualityKiosk Technologies to anyone requiring Performance Engineering/ Consulting services.”
Mr. Jai Yadav (Vice President(IT)) || Maruti Suzuki India Ltd.
“… There is no precedence to this migration project worldwide and this shows our ability to plan and execute largest size projects in the shortest time period (3 months) with great support from world class partners such as Quality Kiosk and more importantly getting it “first time right”…. And our esteemed partners such as Quality Kiosk working over 90 days with precision and in a harmonious synchronized way to the detailed and precise laid out plan.”
- Amit Sethi (CIO) || YES Bank

18. Client Testimonials
“Last week has been a historical week for SUD Life IT team, when we launched the new CMS system along with major changes in core systems… It was an uphill task to make simultaneous changes in so many systems while making sure that roll-out is seamless & there is no impact on business. With your dedicated efforts & systematic testing of systems, we achieved this milestone without any glitch and the roll-out was seamless and exactly as per plan. This was really a remarkable achievement for all of us.”
- Manish Mimani (AVP-IT) || Star Union Dai-ichi Life Insurance

19. Contact Us Visit Us E-Mail Call Us Company Headquarters:
QualityKiosk Technologies Pvt. Ltd.
419A, “Rupa Solitaire”, Sector-1
Millennium Business Park, Mahape, Navi Mumbai –
Other Branches:
Flat No 313, Nasir Ahamed Nasir Lootah Building, Near Dubai Islamic bank, Opp. Pakistani Consulate, Bur Dubai, Dubai. P O Box , Dubai
QualityKiosk Systems (Singapore) Pte. Ltd.
20 Peck Seah Street, #05-00, Singapore (079312)
Call Us T: M:

20. Thank you!

21. Synthetic Monitoring YES BANK Environment WiFi/3G *Browser
Browser Based User*
FIREWALL
Web Server
App Server
Database Server
YES BANK Environment
ISP
WiFi/3G
App User+
Response Time
Availability
Escalation Matrix
USP
*Browser
Internet Explorer 7
Google Chrome
Mozilla Firefox
Safari
+Mobile
iOS
Android
Windows
Blackberry
Locations
India
Abroad
Frequency
5mins
15mins
30mins
1hour

22. Scalability/ Load Test
Recommended Tests 01
Benchmark Test
Application Benchmarking
Hardware Sizing Verification
Understanding factor of safety
Capacity Planning
WAN Test 05
Improve end user response time when the application is accessed over different bandwidth speed 02
Scalability/ Load Test
Improvement in Application Performance
Reduction in hardware, downtime, support staff time, network/ bandwidth usage
Faster Implementation/ Development
Breakpoint
(STRESS)
Testing 06
Understanding factor of safety
Reduction in downtime and support staff time
Understand system behavior in different circumstances
Capacity Planning 03
Endurance/ Soak Test
Improvement in Application Performance
Optimal usage of hardware
Reduction in downtime, support staff time
Understanding factor of safety
Understand system behavior in different circumstances
Failover Test 07
Validate the application recovery systems
Reduction in downtime and support staff time
Understanding factor of safety 04
Synchronous
(SYNC)
Testing
Improvement in Application Performance
Reduction in hardware, downtime, support staff time, network/ bandwidth usage
Faster Implementation/ Development
Ageing
Test 08
This is important for DB intensive applications
As the DB size increases, the impact on performance is determined
Impact of increase in DB on application is tuned

23. Why QualityKiosk? 1. Reduced Time to Test –
Production Monitoring for Post Go-Live Gap Analysis
Reduced Time to Test
No Limit on the Rounds of Testing
Supports continuous testing lifecycles
Capability to simulate variety of surround systems
Why QualityKiosk?
Capability for Tuning Core Banking DB & Batch Processes
Reduced Testing Cycles
1. Reduced Time to Test –
Packaged Scenario List which can be reused with 10% customization
Plug and Play Proprietary Software for Session generation
Army of Scripters with years of experience in Core Banking
2. Supports continuous testing lifecycles
QK leverages the test cases created for functional testing and turns them into performance tests which ensures significant productivity and complete coverage of the business transactions in Performance Testing
3. Reduced Testing Cycles
Prioritized Methodology of Testing
Automated Tools for Data Validations
4. Capability for Tuning Core Banking DB & Batch Processes
Specialized service delivered through our DB CoE led by the best of talent in the industry
Track record of improving EOM, EOD performance to the tune of 40%-70% through effective tuning of DB queries and optimizing SP calls
5. Capability to simulate variety of surround systems
Vast Experience in simulating Channels – Internet Banking, ATM, IVR, Mobile Banking, Cards System, Loan System, Utility Bill Payment System
6. No Limit on the Rounds of Testing
QK does not limit the number of test Rounds that can be executed
Automated scripts once developed can be executed continuously
7. Production Monitoring for Post Go-Live Gap Analysis
Integration of Performance Testing into Application Lifecycle
Gaps in scenario coverage , user pattern distribution identified by Production Monitoring
Sustain Application Performance by fixing the gaps by plugging the Production Monitoring output into Performance Testing input

24. Brijesh N. Singh || Hewlett-Packard – Global Delivery
Client Testimonials
At Bank of Baroda, we were able to simulate the Login scalability issue during Load testing window… We were also able to diagnose and identify the solution for the issue… The entire QK team demonstrated enormous poise, professionalism, flexibility and ability to perform during the engagement. To be honest, it would have been difficult without their meticulous planning and dedicated efforts.
Brijesh N. Singh || Hewlett-Packard – Global Delivery

25. Mr. Jai Yadav (Vice President(IT)) || Maruti Suzuki India Ltd.
Client Testimonials
We were searching professional company which will take ownership, flexibility, ready to go extra mile during the project duration and has technical expertise to do deliverable on time without any issue.  We sincerely appreciate the QualityKiosk team which has gone beyond our expectation. With our exciting experience during their engagement, it is our pleasure that we recommend QualityKiosk Technologies to anyone requiring Performance Engineering/ Consulting services. 
Mr. Jai Yadav (Vice President(IT)) || Maruti Suzuki India Ltd.

26. Amit Sethi (CIO) || YES Bank
Client Testimonials
… There is no precedence to this migration project worldwide and this shows our ability to plan and execute largest size projects in the shortest time period (3 months) with great support from world class partners such as Quality Kiosk and more importantly getting it “first time right”…. And our esteemed partners such as Quality Kiosk working over 90 days with precision and in a harmonious synchronized way to the detailed and precise laid out plan.
Amit Sethi (CIO) || YES Bank