1. msg global solutions The Company 11.01.2019
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msg systems, tt.mm.jj
msg global solutions
The Company
Bernhard Lang

2. Our Position in the Insurance and Banking Industry
The Strategic Key Partner of SAP for Insurance and Reinsurance worldwide
System Integrator for Insurance, Reinsurance and Banking Industry
Full Service Offering: Consulting – Development – AMS
Global Sourcing Model with Offshore and Nearshore Delivery Centres 2 2

3. Domestic / International
msg group Overview
Revenue in Mio. €
Revenue Split
Domestic / International
Founded in: 1980
Business Group:
international
independent
over 4,000 employees

4. msg global Organisational structure 2012
P&C Insurance
CC FS-PM
CC CRM
CC FS-CM
CC FS-CD FI-GL
CC msg.PIA
CC FS-RI Web XL
CC msg.PM
CC ICM
CC Banking
Life & Pension Insurance
Health Insurance
Reinsurance
Applications
Product Management &
Actuarial Control
Insurance Analytics
Sales & Performance
Management
Insurance Financials
Insurance Package
Solutions
Location Intelligence
Application Management
CC Analytics
MARKET CENTERS
COMPETENCE CENTERS
Technology
CC Technology
CC AMS MS
CC WFM & DM
Process
CC PMgt
CC BPM
CC Offshore
Business Consulting
Technology
Banking
Academy

5. Selected Clients of msg global solutions
North America
EMEA
Asia Pacific
Allstate, US
Catlin, US
Chartis Insurance, US
GenRe, US
Montpelier Re, US
Munich Re of America
Zürich, US
Achmea, Netherlands
Allianz, Italy
Allianz, New Europe
AXA, France, Greece
Catalana Occidente, Spain
Daimler Insurance Services, Germany
ERGO Hestia, Poland
ERGO Moskau, Russia
ERGO Tallinn, Estonia
Euler Hermes, France
Folksam, Sweden
ING, Nationale Nederlanden
Mondial Assistance, France
Perils, Swiss
SCOR, France
Sjova, Iceland
ACE Insurance, Japan
Al Khaliji Bank, Quatar
Asian Capital Reinsurance Group, Singapore
AXA, Australia
China MinsengBC, China
Common Wealth Bank, Australia
GSIS, Phillipines
General Insurance Cooperation, India
IAG, Australia
Milli Re, Singapore
Mitsui Sumitomo Re, Singapore
MSIG Singapore
Philna Re, Philippines
Samsung, Korea
Latin America
IRB, Brazil

6. Potential msg global regional structure 2012
North America
EMEA
Asia Pacific
Utrecht
Regensdorf
London
London
Munich
Madrid
Madrid
Belgrade
Princeton
Princeton
Milano
Manila
Bangalore
Latin America
Country Organization
Singapore
Regional Head Quarter
Group Head Quarter
São Paulo
São Paulo
Brazil / Germany / Switzerland / India / Italy / Philippines / Serbia / Singapore / Spain / The Netherlands / UK / USA 6

7. MSG Global Solutions South East Europe
Set up regional presence and position MSG as a main regional SAP for Insurance partner
Local consultants with expertize and huge experience on insurance projects abroad
Core competency – SAP for Insurance
Testing, non-sap practices (.NET/Java customer development projects)
Onsite (global)
Consulting
Nearshore
Regional Consulting
Netherlands
NN (ING)
Achmea
msg SEE
Germany
Nexontis
Nearshore
S2E
Internal projects
Presales support
Knowledge Management
Ability to implementing projects from the ground as well as rollout projects
Solvency II consulting and implementation
MSG Global Solutions support
Best practice in insurance industry
SAP horizontal solutions – BI/BO, ICM, CRM ...

9. THE Partner for SAP Insurance Edition
Partnership SAP and msg for Insurance
Independent
Software Vendor
Software Partner
Development
Partner
Special Expertise
Partner
Consulting and
Implementation
Partner
THE Partner for SAP Insurance Edition

10. Other Partnerships and Cooperations

11. msg global and Munich Health are partnering to offer unique expertise
Recruit & Grow Profitable Customers
Reduce Healthcare Operational Costs
Comply with Changing Regulations
Attract & Retain Qualified Staff
Your Health Insurance Business Objectives
Our Partnership
Part of Munich Re Group and dedicated to primary health insurance and reinsurance.
In-depth knowledge and experience in Health Insurance IT solutions.
Successful implementation of market-specific IT solutions in 14 countries.
Munich Health
Part of msg group, a market leader for insurance IT solutions
>30 years of experience in insurance processes, solution & projects
>2,000 insurance focused consultants
msg global
© 2012 msg global solutions ag

12. Services (Interfaces, User Support, Infrastructure)
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Our answer for integrated end-to-end management of Health Insurance
Developed by Munich Health’s IT subsidiary
A comprehensive health insurance administration and management solution
Ready for the international insurance market.
Operational System
BI System
Service
Claim
Policy
Services (Interfaces, User Support, Infrastructure)
In cooperation
with Munich Health
<<Author>>

13. Our answer for Claims Management excellence
The Rule Engine to realize operational and medical cost containment potentials
Establishes the basis for fraud &abuse detection.
Over 2 Million Medical Rule Edits
Munich Health
RULE ENGINE
Structured analysis of historical claims data in the Rule Engine database
Identify suspicious billing patterns or provider behaviors
Manual provider investigation to verify fraudulent and abusive behavior
Define new Rules for fraud and abuse tracking
Identify fraudulent and abusive claims cases automatically on time
Higher detection ratio through systematic and automated approach.
Earlier intervention by identifying Fraud and Abuse during claims adjudication.
Cost reduction through reduced back claiming of payments.
In cooperation
with Munich Health

14. NORMRISK Health Extended Ready-to-Go Hosted
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msg global solutions ag, dd.mm.yy
Our answer for Medical Underwriting excellence
Normrisk® is an expert system for checking applications and risks
Includes Company rating function for storage of medical condition assessment recommendations
A more customizable version to any location & integrated to existing systems
Content & rules customizable to clients policies
Extended
Based on smart system architecture & modular structure allows:
Web technology based – ready to run within short time & with minimum effort.
Ready-to-Go
Designed for maximum versatility & flexibility that includes:
instant policy issue capability for direct internet business
Hosted
NORMRISK Health
In cooperation
with Munich Health
<<Author>>

15. End-to-end Insurance/Reinsurance Services of msg global
Sales &
Performance
Insurance Core Process
Life &
Penstion
Product Mgt &
Actuarial Control
Insurance Financials
Reinsurance
Location
Intelligence
CRM
Front-end
Web-Portal
Sales
Channel
Management
Sales Apps
Customer
Centric
Organisation
Master
Data
P&C
and Health
Insurance
Commissions
Policy
Administration
Claims
Management
Life
Insurance
Pension
Funds
Product
Lifecyle
Management
Actuarial
Consulting
Underwriting & Quotation
Enterprise
Risk Management
Solvency II
Collections &
Disbursements
Financial
Accounting
Financial Asset
Management
Treasury
Inhouse Cash
Controlling
SEPA
Professional
Reinsurance
Facultative
Life
ACORD
(Ceded
Reinsurance)
(Coinsurance)
Address
Geo-coding
Property cumul
& risk exposure
Geo-
Marketing
Mobile App
Travel
Assistance
eCall / stolen
Vehicle / ADR
Pay-per-use
Kidnap &
Ransom
Business Process Management, Application Management Services, Architecture
SOLVENCY 2, IFRS4, Reporting, Analytics, Predictive Modeling
Project Mgt, Test Mgt, Solution Manager Document Mgt, Enterprise Content Mgt 15
msg global solutions ag 2011

16. Thank you for your attention
Andreas Fisch
Managing Director Sales
msg global solutions
Robert-Bürkle-Str. 1
85737 Ismaning/München
Tel (0)89 /
Thank you for your attention 16
msg global solutions ag, 12th October 2011