2. 2 Copyright ©2010 Travelport Inc. All rights reserved. All Travelport logos and marks as well as all other Travelport proprietary materials depicted herein are the property of Travelport Inc. and/or its affiliates. Notes About Examples All screen examples and other inserts associated with system output are provided for illustration purposes only. They are provided as illustrative examples of system functionality and are not meant to represent actual screen responses, rates, etc. Copyright

3. PMS 307 00/134/182 HEX 0886B6 PMS 511 94/39/80 HEX 5E2750 PMS 7467 00/168/180 HEX 00A8B4 PMS 368 105/190/40 HEX 66CC33 2011 Release Speaker Jules Simon Ashcraft Date September 2011 GlobalWare v5.20

4. GlobalWare 5.20, 2011 Release4 GlobalWare Design Team

5. PMS 307 00/134/182 HEX 0886B6 PMS 511 94/39/80 HEX 5E2750 PMS 7467 00/168/180 HEX 00A8B4 PMS 368 105/190/40 HEX 66CC33 5 Enhancements that did not make it into the GlobalWare 5.20 Release

6. GlobalWare 5.20, 2011 Release6 GlobalWare Background Themes- Safari Series

7. GlobalWare 5.20, 2011 Release7 Safari Series Continued

8. GlobalWare 5.20, 2011 Release8 Party Theme

9. GlobalWare 5.20, 2011 Release9 GlobalWare Pop-ups

10. Synchronizing Car and Hotel Data with the DJD MIR How to Drive DJD MIR An agent can run the command, HBDJD, on the record and it will send a DJD MIR to GlobalWare. If the car and hotel has changes, new bookings, or cancelations, they can be sent to an Apollo queue, then a robotic could run a HBDJD on those PNRs and it would automate the process. How does GlobalWare Process the DJD MIR Update, will update changes made to existing bookings. Add, will add new bookings. Cancel, will cancel bookings that no longer exist in the PNR and will cancel duplicates, leaving only the last interfaced booking in GlobalWare. Manually added car and hotel bookings are not impacted by the DJD MIR.

11. GlobalWare 5.20, 2011 Release11 Interface Setup When selections in Update Car/Hotel Bookings are checked, then it will update, add, and cancel, car and hotel booking based on PNRs sent from the DJD MIR which is a non-faring MIR that was previously not processed by GlobalWare.

12. TUR Segment Formats for Air Segments Applications Amtrak, Southwest, non-participating carriers, corporate booking tools, or providers that charge debit memos for holding passive GDS content. What had to be done to Facilitate this Enhancement Multiple format changes were required to be able to store air records from TUR segment with multiple passenger names, incrementing ticket numbers, tax fields, etc.

13. GlobalWare 5.20, 2011 Release13 Formats Required to Enhance TUR Segments Multiple Passenger Option: /TKT and /TKT-ALL Airline format for air/car/hotel/rail: /V ARC Document Number with no document type: /TA-

14. GlobalWare 5.20, 2011 Release14 Required Formats Continued Taxes: /TXn-

15. GlobalWare 5.20, 2011 Release15 TUR Segment Formats /G- and /GA- Primary Segment Data: /G- Additional Segment Data: /GA-

16. GlobalWare 5.20, 2011 Release16 Sample TUR Segment PNR

17. GlobalWare 5.20, 2011 Release17 Enter and Post Receipts on One Screen

18. MIR Enhancement: Longer Name and # Units GlobalWare version 5.20, it is able to store the Longer Name and Units, when Release A is set to Y in the MMOD table. This allows up to 55 characters in the passenger name and up to 99 booked units for Hotels and Tours. Increased Car units is setup, but pending an Apollo enhancement. For more information, see, PA 1171 (Version 02) Apollo and Galileo MIR Enhancements 2011 Release A: http://travelport- english.custhelp.com/app/answers/detail/a_id/32521/kw/1171

19. GlobalWare 5.20, 2011 Release19 Free-Form Comments for Invoices

20. Sales Analysis- Compare Previous year to current In Sales Analysis there is a last year comparison check box, which allows for comparative analysis for sales for current year versus the previous year in one landscape report. 20

21. GlobalWare 5.20, 2011 Release21 Ticket Activity Report Found under Reports, Agency Management Reports, a new report is available that allows query of tickets that are exchanged and refunded. Also, has the option to show fees and memos that are associated with them.

22. GlobalWare 5.20, 2011 Release22 Override for Non-Air Travel Dates

23. GlobalWare 5.20, 2011 Release23 Allow Multiple Items with Same Vendor and Due Date Allow Multiple Items with Same Vendor and Due Date

24. GlobalWare 5.20, 2011 Release24 Drop-Down List to Select Items to Void Previously, when voiding a few items on the invoice, there would be dialog boxes displayed with Void this item? that would require click through. The drop- drop list allows the user to choose the items that need to be voided in one dialog box.

25. Allow Other Criteria with Control Number Previously, if a control number was input in GL Edit and Query, it would pull up the whole control number regardless of the other criteria. The enhancement allows the user to reduce the control number by select criteria. However, it builds onto the previous design, as it ignores the dates, when the control number is present. Select Criteria: Source, Status, Reference 1, Reference 2, Reference 3, Check #, Group ID, Comment Contains:, Acct, Branch, Pay ID #, Amount 25

26. GlobalWare 5.20, 2011 Release26 Batch to Browse Batch to Browse is now available, which allows Batching Invoice Query invoice selection to the browse screen. This allows to stored criteria to be saved for edits. A Batch to Browse button is available on the browse screen of invoice query. There cannot be duplicate names for the batch. Reports, Batch Reporting, Batch Printing is how to access the saved batch and to run the batch to output to browse screen of invoice query. Batch Maintenance is how it is edited.

27. GlobalWare 5.20, 2011 Release27 Select a Different Printer Location This enhancement allows the option to select a printer for reports other than the default printer. It is available in all places where report preview, print, file, and email options are offered.

28. GlobalWare 5.20, 2011 Release28 Other Enhancements Store Hotel Rate Type Stored in Comment Line 118 Payment on Account 1P /CRE, negative amount Worldspan Interface Enhancement

29. GlobalWare 5.20, 2011 Release29 GlobalWare Fixes included on v5.20 Release 9957155- Interface bombs if MIR has A04 and A08 9989314- C exchange, and Refund due Exchange with Residual on Auto MCO (Worldspan) 8680567- Exchange Residual on MCO with add-collect penalty (Apollo) 9890567- IAR Reconciliation – date of issue 1049314 - Store Worldspan Auto MCO 1031879- Increase field length on invoice print 9820675 - IAR import, process Create Memos as DAR 1009585- Corporate Item Review, longer name in edit and view 9971676- Do not allow Unvoid in a closed ARC period 1076625- Group ID needs to allow 10 character input in GL Edit and Query

30. Questions?