1. Scottish Qualifications Authority
Christine Keenan
Qualifications Manager
Vocational Qualifications in Hospitality/Professional Cookery/Travel &Tourism/Events/Retail/Logistics & Transport

2. HN Reviews -Update
Implementation August 2012
Processes to date

3. HN Travel & Tourism – main changes
Combination of frameworks
HNC/D Travel and Tourism
More flexible structure
New mandatory unit covering employability (replaces DSPE)
Deletion of 4 technical units now dated
New units in business travel and airport/airline operations
Revised Graded Units to reflect combined framework

4. HNC Travel and Tourism - mandatory
Mandatory units: Unit title
Unit Code
SCQF level
Credit Value
Structure of the Travel and Tourism Industry
DJ9W 34 7 1
Applying Marketing Principles in Travel and Tourism
DK0E 34
Creating a Culture of Customer Care
DJ42 34
Preparation for Employment in Travel and Tourism
Xxxx xx
New Combined Travel & Tourism: Graded Unit

5. HNC Travel and Tourism – options
Limited options (ie must choose topic but choice in specific unit) in
Product knowledge
Communication
Applied technology
Options – free choice
Travel services
Tourism services
Languages
Management etc

6. HND in Travel and Tourism - mandatory
Mandatory units: Unit title
Unit Code
SCQF level
Credit Value
Structure of the Travel and Tourism Industry
DJ9W 34 7 1
Influences on the Travel and Tourism Industry
DK08 35 8
Applying Marketing Principles in Travel and Tourism
DK0E 34
Marketing Planning in Travel and Tourism
DK04 35
Creating a Culture of Customer Care
DJ42 34
Planning and Sustainable Development in Tourism
DK02 35 2
Preparing for Employment in Travel and Tourism
Xxxx xx
Tour Operations
DJ9P 35
New Travel & Tourism: Graded Unit 2
New Travel and Tourism Graded Unit 1

7. HND in Travel and Tourism - Options
Limited options
Product knowledge
Communication
Applied technology
Management and Enterprise
Options – free choice
Travel services
Tourism services
Languages
etc

8. HNC/D Hospitality/Professional Cookery – main changes
Sustainability – new unit/embedding combination of both
Mandatory?
Strengthening of management and leadership and customer service in key units
Refresh of accommodation management unit
Financial Accounting – moved to option grouping

9. SQA qualifications in Hospitality and possible progression pathways
Pre-employment
Pre-employment and development
Workforce Development
SCQF
SQA National Courses and Group Awards
Higher Education
Safe and Legal
Occupational/CPD 8
HND
Hospitality Management
Professional Cookery
Events Management
PDA in Accommodation Management
SVQ level 4? 7
HNC
Hospitality
Events
HN Food Hygiene
Food Hygiene Intermediate
SVQ Level 3
Hospitality Supervision and Leadership 6
Higher
National Certificate
Licensing Qualifications
Scottish Certificate for Personal Licence Holders
Food Hygiene for the Hospitality Industry 5
Intermediate 2
Creative Cake Production
Hospitality: General Operations
Hospitality: Practical Cookery
Hospitality: Professional Cookery
Hospitality Skills for Work
Scottish Certificate for the Responsible Service of Alcohol
Scottish Certificate for the Responsible Sale of Alcohol
SVQ Level 2
Food and Beverage Service
Front of House Reception
Housekeeping
Food Production and Cooking
Hospitality Services
Kitchen Services 4
Intermediate 1
Hospitality Practical Cookery
National Progression Award
Bakery
SVQ Level 1
Accommodation Services
Food Prep and Cooking 3
Access 3
Hospitality Practical Cookery

10. Recent developments
Professional Development Award (PDA) in Accommodation Management
Target Market – Executive/Head Housekeepers
Small business owners who provide accommodation on a commercial basis, Guest Houses/B&B
On-line delivery and assessment
Made up of HN units

11. Pre-employment and development Workforce Development
SQA qualifications in Travel and Tourism and possible progression pathways (Oct 2011 CURRENT)
Pre-employment
Pre-employment and development
Workforce Development
SCQF
SQA National Courses
Further/Higher Education
Occupational/CPD
Safe and Legal 8
HND
Travel and Tourism
Tourism
Events Management
Activity Tourism
SVQ Level 4
Management
Customer Service
PDA
Accommodation Management
Project Management
Leadership and Change
Managing Self and Others 7
HNC
Travel
Events
Managing Resources and Quality
SVQ Level 3
HN Food Hygiene
Food Hygiene Intermediate 6
Higher
Retail Travel
National Certificate
Licensing Qualifications
Scottish Certificate for Personal Licence Holders
Food Hygiene 5
Intermediate 2
Selling Overseas Tourist Destinations
Events Co-ordination
Activity Tourism (under dev)
SVQ Level 2
Team Leading
Scottish Certificate for the Responsible Service of Alcohol
Scottish Certificate for the Responsible Sale of Alcohol 4
Intermediate 1
National Progression Award
SVQ Level 1 3
Access 3

12. Pre-employment and development Workforce Development
SQA qualifications in Travel and Tourism and possible progression pathways (Future)
Pre-employment
Pre-employment and development
Workforce Development
SCQF
SQA National Courses and Group Awards
Further/Higher Education
Occupational/CPD
Safe and Legal 8
HND
Travel and Tourism
Events Management
Activity Tourism
SVQ Level 4
Management
Customer Service
PDA Accommodation Management
Project anagementL
Leadership and Change
Managing Self and Others 7
HNC
Events
PDA
Managing Resources and Quality
Managing Self and Others
SVQ Level 3
HN Food Hygiene
Food Hygiene Intermediate 6
National Certificate
Licensing Qualifications
Scottish Certificate for Personal Licence Holders
Higher
Food Hygiene 5
Skills for Work: Travel and Tourism
Events Co-ordination
SVQ Level 2
Team Leading
Scottish Certificate for the Responsible Service of Alcohol
Scottish Certificate for the Responsible Sale of Alcohol
Intermediate 2 4
National Progression Award
SVQ Level 1
Intermediate 1 3
Access 3

13. Future Development
PDAs?

14. Professional Development Award (PDA) – Design Principles
Available at SCQF levels 6-12
Made up of at least 2 units
At least 12 SCQF points at level 6
At least 16 SCQF points at level 7 and above
Can be made up of mandatory and or optional units
Will be aligned to NOS or other professional standards
Normally for those already in career or vocation
Assess and certificate progression in a defined set of occupational skills

15. Christine Keenan— Qualifications Manager
Contact details
Christine Keenan— Qualifications Manager