1. Challenging interaction on many levels
Case Lapland University Consortium Library
Barents Library Conference Susanna Parikka

2. Lapland University Consortium
Co-operation of three institutions of higher education:
University of Lapland
Rovaniemi University of Applied Sciences
Kemi-Tornio University of Applied Sciences

3. Lapland University Consortium Library 1.1.2010 ->
five library units: - Lapland University Library - Rovaniemi University of Applied Sciences Library - Kemi-Tornio University of Applied Sciences Libary
- Arctic Centre Library - Library of the Lapland Institute for Tourism Research and
Education
ten library sites in three towns

5. Challenges in interaction
Inside
Three different organizational cultures
Distances: 10 library sites in 3 towns (Rovaniemi, Kemi, Tornio)
Means and tools for interaction among library staff
Outside
Means to create and increase interaction with customers: students, teachers, researches, tourists, enterprises etc.
Means to increase interaction with interest groups, other libraries etc.

6. Goal
Communicative and active with customers in focus!