1. BICARA BUKU MD RAHAIMI BIN RASHID@YAACOB JABATAN PENYELIDIKAN DAN PENILAIAN 29 SEPTEMBER 2014
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2. TAUBAT

3. INTRODUCTION
The objective of this presentation is to present seven habits based on the book of “The Seven Habits of Highly Effective People” written by Dr. Stephen R. Covey that we can use to improve quality of job as a trainer of school leader.
Covey defines a habit as the intersection of knowledge, skill and desire. This is his real experience about how he handle his son to be effective person.

4. THE SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE1.
Be proactive 2.
Begin with the end in mind 3.
Put first things first 4.
Think win-win 5.
Seek first to understand, then to be understood 6.
Synergize 7
Sharpen the saw

5. BE PROACTIVE
It means that as a human beings, we are responsible for our own lives. Our behaviour is a function of our decisions, not our conditions.
Recognise that we have the freedom and ability to choose how we respond to whatever happen. We have the initiative and the responsibility to make things happen.
Don’t blame all our problems on others, but take responsibility for things that happen to us.
Example:
Problem: Husband don’t has the feelings anymore for wife that he used to has.
Solution: Husband should love his wife.
Reactive people make love a feeling. Proactive people make love a verb.
-Tingkahlaku kita adalah hasil dari keputusan kita bukan keadaan kita. - 5
REPORT NO. : SBDD/XXXXX/xx XXXX 2011 5

6. BEGIN WITH THE END IN MIND – Habit of personal leadership
Have goal or plan and think about tomorrow. If you don’t know where you are going, how will you know when you get there?
This habit is based on the principle that all things are created twice. There’s a mental or first creation, and a physical or second creation to all things.
Example: Construction of a home
1st creation: we work with our mind until we get a clear image of
what we want to build.
2nd creation: we reduce it to blueprint and develop construction plan.
to start with a clear understanding of your destination. It means to know where you’re going so that you better understand where you are now, so that the steps you take are always in the right direction.”
Berdasarkan semua perkara yang terjadi disebabkan berlaku dua perkara iaitu pembinaan mental dan pembinaan fizikal
Cth: membina rumah.
first creation – bekerja dengan minda kita untuk mendapatkan imej rumah yang ingin dibina
Second creation – sediakan pelan dan bina rumah
mesti mempunyai kefahaman jelas tentang apa yang ingin dicapai 6 6

7. PUT FIRST THINGS FIRST – Habit of personal management
Organise and execute around priority.
Defined as focus on preserving and enhancing relationships and on accomplishing results. Two factors that define an activity are urgent and important.
Urgent means it requires immediate attention. It’s “Now!”. Urgent things act on us.
Example: A ringing phone
Importance, on the other hand, has to do with results. If something is important, it contributes to your mission, your values, your high priority goals.
Example: discuss particular issue
We react to urgent matters. Important matters that are not urgent require more initiative, more proactivity. We must act to seize opportunity, to make things happen.
-definisi sebagai tumpuan/keutamaan kepada usaha mengekal dan meningkatkan hubungan dan mencapai hasil diingini.
Dua faktor memerlukan perhatian segera: “segera” dan “penting”
Segera – do it now
Penting – apa yang perlu dilakukan terhadap hasil diperolehi
Kita bertindak balas terhadap perkara mendesak. Perkara penting yang tidak mendesak memerlukan lebih inisiatif.
Kita perlu bertindak untuk merebut peluang, untuk memastikan sesuatu diperolehi. 7 7

8. THINK WIN-WIN - Habit of mutual benefit
Seeking solutions that allow everyone to win. Think win-win implies understanding that without cooperation, the organization cannot succeed.
Win-win is a frame of mind and heart that constantly seeks mutual benefit in all human interactions. Win-win means that agreements or solutions are mutually beneficial, mutually satisfying. With a win-win solution, all parties feel good about the decision and feel committed to the action plan. Win-win sees life as a cooperative, not a competitive arena.
“It’s not your way or my way; it’s a better way, a higher way”.
The alternative paradigms are:
Win-lose
Win-lose people are prone to use position, power, credentials, possessions or personality to get their way.
“If I win, you lose” or “I get my way; you don’t get yours.”
-SEEKING SOLUTION THAT ALLOWS EVERYONE TO WIN
Kerangka pemikiran dan hati yang sentiasa mencari faedah bersamadalam semua interaksi manusia.
-maksud nya persetujuan atau penyelesaian yang memberi kebaikan bersama, kepuasan bersama. Semua pihak rasa puas hati tentang keputusan dan komited untuk bertindak.
-win win melihat kehidupan sebagai kerjasama bukan sebagai persaingan
Win-lose
manusia terdedah kepada menggunakan kedudukan, kuasa, tauliah, hartabenda untuk mendapat jalanya

9. THINK WIN-WIN Lose-win
Lose-win means being a nice guy, even if “nice guy finish last.”
Lose-win is worse than win-lose because it has no standards- no demands, no expectations, no vision. People who think lose-win usually quick to please or appease. They seek strength from popularity or acceptance. They have little courage to express their own feelings and convictions and are easily intimidated by the ego strength of others.
iii. Lose-lose
Lose-lose is also the philosophy of the highly dependent person without inner direction who is miserable and thinks everyone else should be, too.
“If nobody ever wins, perhaps being a loser isn’t so bad.”
iv. Win-win or no deal
No deal basically means that if we can’t find a solution that would benefit us both, we agree to disagree agreeably- no deal.
Lose – win
Lebih teruk dari win-lose. Human menjadi tiada visi, tak berani, cepat mengalah. Uba jadi orang baik
Lose- lose
-falsafah orang yang terlalu bergantung dengan org lain
Tanpa haluan
Win-win or no deal
Maksudnya jika kita tak dapat cari penyelesaian yang boleh memberi kebaikan kepada kita semua, kita bersetuju untuk tidak bersetuju secara menyenangkan – tiada masalah

10. THINK WIN-WIN lose-win win-win or no deal consideration lose-lose
(you get hard
feelings)
win-win or no deal
(abundance mentality)
lose-lose
(never pays)
win-lose
(other person gets hard
feeling)
courage
consideration

11. SEEK FIRST TO UNDERSTAND, THEN TO BE UNDERSTOOD – The Habit of communication
requires a nonjudgmental attitude. Emphatic listening gets inside another person’s frame of reference. In simple words, always put yourself in others’ shoes. Deepest need of human soul is to be understanding
Before the problems come up, before you try to evaluate and prescribe, before you try to present your own ideas - seek to understand.
4 tips for dealing with people:
 Do not criticize, condemn, or complain
 Express sincere appreciation
 Give them “emotional air” and learn their story
 Focus on their interests
Example:
Optometrist should diagnose first before prescribe the problem of patient.
Memerlukan sikap tidak membuat pertimbangan.
Mendengar secara emphaty dalam kerangka orang lain
Empati ….always put yourself in other’s shoes
4 tip berurusan dengan orang
- janga kritik
-tunjukkan penghargaan ikhlas
-berikan “emotional air” dan dengar apa diceritakan
-fokus kepada minat

12. SYNERGIZE
Simply defined, synergize means that the whole is greater than the sum of its parts. It means that the relationship which the parts have to each other is a part in and of itself. It is not only a part, but the most catalytic, the most empowering, the most unifying, and the most exciting part.
Synergy is the combined action that occurs when people work together to create new alternatives and solutions. The essence of synergy is to value and respect differences.
To achieve synergy in business requires that people become open and authentic. When we open ourselves up to the influence of others, we gain new insights and facilitate the generation of new options.
One plus one equals to three or more
Semua leboih kuat daripada sebahagian
Sinergi merupakan tindakan gabungan wujud bila manusi bekerja bersama dan mencipta penyelesaian alternatif baru.
Bagi capai sinergi, kita perlu menjadi terbuka dan autentik.

13. SHARPEN THE SAW - The habit of self-renewal
Process of using and continuously renewing the physical, mental, spiritual, and social aspects of life.
Sound motivation and organization theory embrace these four dimensions or motivations- the economic (physical); how people are treated (social); how people are developed and used (mental) and the service, the job, the contribution the organization gives (spiritual).
Proses meperbaharui secara berterusan fizikal, mental, spiritual dan aspek sosial dalm kehidupan
Sharpen the saw maksudnya menunjukkan semua bahagian motivasi.

14. SHARPEN THE SAW Physical endurance strength flexibility sleep eating
Mental
reading
journaling
discussing
seminars
meetings
Social
Family, friends, service
notes, phone calls, s, visits
Spiritual
Battle of good versus evil (Atheism, Christianity, Hinduism, Islam, Judaism)

15. REFERENCES Covey S. R. (2004). The Seven Habits of Highly Effective
People.

16. THANK YOU
Berada dalam masalah dan berusaha menyelesaikannya menyebabkan seseorang itu lebih berpengetah
…. Its not because I am knowledgeable but it is because I am longer in a problem
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