1. “CLUB OFFICERS” ROLES & RESPONSIBILITIES
Club Officer Training

2. Past Leadership Experiences 1999-2018
Sky Media TMC
Secretary
VPM
President
District 51, Area D1
Area Governor
President Distinguished Area
Singtel TMC
Club Mentor
2004
Radin Mas TMC
VPM (WHY)
VPE
Division D
Assistant Public Relations
District 51
Webmaster
Nee Soon South TMC
Club Sponsor
2005
District 51, Division D
Division Governor
President Distinguished Division
New Millennium Advanced TMC
District 80 Annual Convention
Organising Chair - MAD Mama
2008
Treasurer
VPPR
District 80
LGM, Dues & Membership Chair
Secretary (WHY)
Cairnhill Mandarin TMC
2010
Toa Payoh Central CC Advanced TMC
Club Mentor / SAA
Club President (WHY)
Lieutenant Governor Marketing
President Distinguished District
Lieutenant Governor E & T
Select Distinguished District
District Director
SAA
VPE (WHY)
President Distinguished Club (after 2011)

3. The Golden Circle HOW WHAT Simon O. Sinek WHY
An author, speaker, and consultant who writes on leadership and management.
Talk on "How Great Leaders Inspire Action" is the 3rd most viewed video on TED.com

4. “CLUB OFFICERS” ROLES & RESPONSIBILITIES Creating a Quality Club
Club Officer Training

5. Agenda
Member Experience
Club Foundation
Teamwork

6. Session Objectives Identify the elements that satisfy club members.
Correlate Moments of Truth and the Distinguished Club Program.
Apply Moments of Truth
Identify your leadership role

7. Member Experience

8. Member Experience Why did you join Toastmasters? Why did you stay?
Improve communication skills
Increase self-esteem
Overcome public speaking fears
Improve leadership abilities
Advance career
Provide supportive community
Network
Think on your feet/time management
Learn how to give constructive criticism
Become a better listener
Why did you stay?
Improved communication skills
Improved leadership abilities
Increased confidence
Developed friendships with other members
Overcame fear of public speaking
Liked supportive atmosphere where it is safe to take risks
Developed experience, opportunities
What is the greatest benefit you’ve gained through Toastmasters?

9. Experiential Learning
Club Foundation
The Club
Moments of Truth
Experiential Learning
Self-paced program
Peer feedback
Mentoring
Values
Club Mission

10. Toastmasters’ Club Mission
We provide a supportive and positive learning experience in which members are empowered to develop communication and leadership skills, resulting in greater self-confidence and personal growth.

11. R espect I ntegrity S ervice E xcellence Toastmasters’ Values
Core values are a small set of timeless guiding principles that are essential to an organization. Toastmasters International’s values are: Integrity, Respect, Service and Excellence. The entire Toastmasters program depends on the integrity of each member; that is why it is our first core value.
CEO Daniel Rex:
The entire Toastmasters program depends on the integrity of each member; that is why it is our first core value.
It’s better to fail and maintain your integrity than to succeed and lose your integrity.

12. Club Quality The Club Moments of Truth First Impressions MOT:
A model to help provide the ideal
member experience.
Membership Orientation
Fellowship, Variety and Communication
Program Planning and Meeting Organization
Membership Strength
Achievement Recognition
Values
Club Mission

13. The Toastmasters Brand

14. Brand Positioning I am a leader — and I was made.
I wasn’t born a leader. They were all around me though. In the community, at work, at school. Leaders were everywhere. They were the heads of families, coaches of teams, business leaders, mentors, organizational decision-makers.
I admired these leaders. They influenced who I was and who I was becoming. Whatever they did professionally or how they became what they were, I aspired to walk in their footsteps.
And, so, I committed myself to becoming one.
Finally, it came to me. It wasn’t just what leaders knew that enabled them to lead. They had a voice. They could tell their story. They could listen and answer. They didn’t just accomplish, they communicated.
So I set out to find my voice. Learn to process information on my toes. I needed to learn to listen. Learn to give feedback — and accept it. I needed to organize, plan, deliver, follow up. I needed a place where all the ingredients were there, and someone would guide me along the way.
I found that place. I found a community of learners and the path to leadership.
I am a leader — and I was made.

15. The Toastmasters Brand

16. Distinguished Club Program (DCP)
Education
Members, who have the opportunity to earn education awards, are reaching their goals
Membership
With enough members, everyone’s experience is enhanced because leadership is provided and meeting and committee assignments are filled
Training
Trained club officers are better able to serve and support your club
Administration
Fulfilling administrative duties helps your club run more smoothly, which benefits members

17. A Good Start, is Half the Battle Won!
5 Steps to Achieving Success:
Have a Vision
Set Goals
Take Action
Monitor Progress
Achieve and Celebrate

18. A Good Start, is Half the Battle Won!
5 Steps to Achieving Success:
Have a Vision
Set Goals
Take Action
Monitor Progress
Achieve and Celebrate
Take Action

19. Teamwork

20. The Gestalt Approach to Teamwork
The whole is greater than the sum of its parts.
Know your role.
Know the roles of your teammates.
Communicate your areas of strength.
Take a proactive approach.
Be willing to cover for another officer.

21. The Executive Committee
President
Vice president education (VPE)
Vice president membership (VPM)
Vice president public relations (VPPR)
Secretary
Treasurer
Sergeant at arms (SAA)

22. The President General supervision of club operations Sets the tone
Repr for Area & District Councils’ matters
helpful, supportive Leadership
Serves as Base Camp Manager
DCP Goals

23. The President Sets the tone for the club
Provides helpful, supportive leadership
Facilitates communication
Knows membership levels and progress
Serves as Base Camp Manager
Ensures executive officers are functioning well and the club focuses on Distinguished club status
Guides the Exco and club towards goals

24. Serves as Base Camp Manager
The VPE
Schedules member speeches and projects
Encourages members to complete their communication and leadership goals
Serves as a resource about education awards, speech contests and mentors
Is a source for Toastmasters knowledge and the education program
Serves as Base Camp Manager

25. The VPM
Promotes the club and manages the process of bringing in guests and transforming them into members
Initiates contact with guests, makes them feel welcome and provides information to join the club
Works with the VPPR and the treasurer

26. The VPPR
Promotes the club to the community through activities that increase membership
Publishes meeting times and locations
Writes a newsletter
Maintains social media sites such as Facebook, Twitter and MeetUp.

27. Serves as Base Camp Manager
The Secretary
Manages accurate files, all club records and correspondence
Takes the minutes at every meeting
Archives historical records
Records all member and guest attendance
Update newly-elected
officers list online by 30 June
The Club Meeting
Outside the Club Meeting
The Executive Committee
Serves as Base Camp Manager

28. The Treasurer Date Item Description Income(in S$) Expense(in S$)
balance(in S$)
in US$
remarks
$ from previous term
$175.00
Meng Chung 13/9 contst gifts/food
$90.00
half year membershp fee
$1,800.00
$90 x20members
Pay Toastmaster US 1
$1,129.45
$810.00
for 18 members
Pay Toastmaster US 2
$128.00
for 2 members
L5 contest club contribution
$100.00
L5 contest club Gifts
$40.00
Cash to King Ling
Li Dong Fei membership fee
$210.00
DongFei payment
Pay Toastmaster US 3
$156.00
$110.00
DongFei membership
Meng Chong 11/2016 meeting expense
$10.00
Meng Chong 12/2016 meeting expense
$25.00
Meng Chong 01/2017 meeting expense
$20.00
Meng Chong 02/2017 meeting expense
Yiang Ping club contest expense, trophies
$60.00
tt to YP
Allan contest expense, foods
$1,620.00
$90 x18members
$1,163.64
tt to King Ling
King Ling club anniversary cake
$37.00
TM annual magazine
TM exco mtg
$66.00
Soo Sai membership fee
Soo Sai payment
Pay Toastmaster US 4
$135.20
$95.00
Soo Sai membership untill 03/18
Total
$4,015.00
$3,470.29
$544.71

29. ACTUAL EXPENSES TODATE 实际费用
The Treasurer
Budget and Expenses for 1/7/17-30/6/18 整年预算和费用 S$
BUDGET FORCAST 预算费用
ACTUAL EXPENSES TODATE 实际费用
Club President 会长
1) Humorous & Evalutor Contest (幽默与评论比赛)
Division contest L 区域比赛 (8/10/2017)
150.00
100.00
Sub Total
2)Table Topic & Speech Contest (即席演讲与备稿讲演)
Division contest L 区域比赛 （4/8/2018)
120.00
VPE 文教
1) Humorous & Evalutor Contest (幽默与评论比赛)(11 Sept 2017)
(Humorous Speech and Evaluation Contests)
CLUB CONTEST 会内比赛
Trophies 奖杯
60.00
50.00
Appreciation awards 纪念品酬谢
30.00
21.00
Food & beverage 食物与水
70.00
44.40
Mics 其他
160.00
115.40
2)Table Topic & International Speech Contest (即席演讲与备稿讲演)(12 Mar 2018)
Speech and Table Topics Contests
0.00
90.00
Other expenses estimate 其他预算费用
Purchase of District Lmagazine L区年刊
Printing program sheets 印书费
SAA 礼宾司
Refreshment budget  ($30 x 12 Month) 茶点
360.00
246.99
Secretary/ Treasurer 秘书/财政
Printing & stationery expenses 印刷与文具
48.00
Committee year end Dinner
69.15
117.15
VPM/ VPPR 会员/公关会长
1st term （第一期）
Speech crafts 口才训练班 - (13/11, 27/11, 11/12, 8/1, 12/2)
Food & beverage 食物与水 ($10*4)+$40 (27/11)
80.00
Posters/flyers 传单
20.00
Mics
Pay Toastmaster US
2,613.60
2,791.67
Total Expenses
3,993.60
3,811.21
Revenue
Balance brought 2016
544.71
Member Fees Collection
1st term September (SGD90x15 - USD45x15x1.36)
1,800.00
1,350.00
1st term September (SGD90x1 - USD45x1x1.36)
Speechcraft (SGD80x5-(USD7.50x4mth+USD20x5)x1.36)
400.00
640.00
2nd term Mar (SGD90x20 - USD45x20x1.36)
1,980.00
1,590.00
2nd term Mar 2018
300.00
Interest received
0.56
Total Revenue
4,724.71
4,605.27
Is the club’s accountant
Keeps financial records
Manages the club’s bank account
Writes checks as approved by the executive committee
Collects and pays dues on time to World Headquarters 1st October & 1st April
Works with the executive committee to create the budget

30. The SAA Is responsible for the club’s physical property Arrives early
Sets up the meeting location
Removes club property after the meeting
Creates a good first impression
Sets the tone for the entire meeting.

31. The Exco Breakout Sessions
President - Aaron Ting, ACB,ALS
VPE - Rakesh Karthik, IP2
VPM - Sophia Ngo, CC,ALB
VPPR - Sia Hua Lim, ACB,ALB
Secretary - Michael Yonthan, CC,CL
Treasurer - Quek Liu Ting, TC1
SAA - Kok Yee Keong, ACB,ALB

32. The Exco Breakout Sessions
Know your roles and responsibilities
Sharing experiences
Most important
Most challenging

33. President Transferable skills include: Experience in leadership
Leading teams
Meeting goals
Motivating and coaching others

34. VPE Transferable skills include: Motivating others
Setting and achieving goals
Organization and leadership

35. VPM Transferable skills include Sales skills
Improved communication skills
Confidence to meet new people

36. VPPR Transferable skills include Marketing experience
Proficiency using social media websites and applications
Sales
Increased confidence to meet the public

37. Secretary Transferable skills include
Improved communication and listening skills
Proficiency using software programs
Accurate record keeping
Time management
Organization

38. Treasurer Transferable skills include: Receiving and managing money
Budgeting
Keeping accurate records
Disbursing funds.

39. SAA Transferable skills include:
The ability to hold an effective meeting
Preparation
Organization

40. Executive Committee Duties
Create a club budget
Develop a Club Success Plan (Item 1111)
Strategise for success in the Distinguished Club Program
Create and oversee other club committees as necessary

41. TOASTMASTERS INTERNATIONAL
May You enjoy this term as a most rewarding personal experience and in your career.
Pass it On
TOASTMASTERS INTERNATIONAL
Where Leaders are Made

42. This concludes Creating a Quality Club.
Club Officer Training