1. Developing solutions, building businesses

2. Discussion of next steps
> Agenda
30 minutes
FIT Solutions
A high-level discussion of the FIT solution
45 minutes
Product Presentation
General overview of the system and core capabilities.
- Close
Discussion of next steps

3. > Solution to grow business & save costs…

4. Re-enter market leaner
> Snapshot of strategic options for life providers
Large
BRANDED NEW ENTRANTS
TOP 10 PLAYERS
MID-MARKET PLAYERS
NICHE PLAYERS
Acquisition & Merger
Downsize & Specialise
Boutique Solution
Product Factory
BPO/TPA
Front/Back Office
SIZE
Close to new business
Run off & outsource
Re-enter market leaner ?
Small
Commodity
Niche
STRATEGIC FOCUS 1

5. > FIT solution innovation
The key driver behind FIT solutions is to enable
our clients to conduct more business for less cost,
through the convergence of leading edge technology
and industry knowledge transfer.
This is best achieved through the efficient management
of both distribution channels and internal clients.
The business is about business; technology must
support and sustain innovation.

6. Digital Processes & services
> The FIT proposition is based on the shape of the Margin Curve
Digital Processes & services
Automated back office
TPA
Product Factory
Affinity Groups
Portfolio
Products
 Reduce costs
 Increase volume
 Higher client average premium
The only way to improve…
Margin Curve
MARGIN
Volume
Average Premium (Portfolio Product)
2001
2004
TIME

7. > Established Market Leadership
1990
1991
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
DOS v4
AREV
UNIX NT
HTML
UniVerse
XML
36 clients, 19 regions
Multiple operating systems
Multiple environments
Multiple interfaces

8. Business Intelligence & Connectivity
> Solution map
Individual
CLIENT
Business need
LIFE distribution
LIFE processes
Group
LIFE product lines
Business Intelligence & Connectivity
More Business
For
Less Cost
FIT
TASKfit
LIFEfit
e-surance
Solution that “fits”

9. > Benefits of FIT solutions
Parameterised, rules-based product datastore
Ability to support complete range of unit-linked, group and individual products from a single platform
Market leader in European life and pensions systems
Digital processes to reduce operating costs
Holistic entity relationship management system
Unique track record with start-ups and conversions
Unequalled TCO
Flexible
Scalable
Proven
Reliable

10. CONNECTIVITY AND MESSAGE HANDLING
> FIT solution architecture
DISTRIBUTION
CLIENT
ADVISOR
BRANCH OFFICE
ASSET MANAGER
BROKER
FRONT OFFICE
Functionality
Quotes
Under-writing
Enquiries
Changes
Trans-actions
Claims
e-surancetm
Relationship mgt
CONNECTIVITY AND MESSAGE HANDLING
Concept mgt
PRODUCT DATASTORE
Routing
Transformation
Logging
FUNCTIONAL COMPONENTS
Security mgt
MID OFFICE
XML interfacing
Print & mail
Interfaces
LIFEfit
BACK OFFICE
BANK
FUNDS
MORTGAGE
ASSET MGT
UNIV. LIFE
TRAD.
© Financial Information Technology Ltd 2001

11. Implementation Philosophy
e.g. DATA
e.g. Data Definition
Ent = Field
Reln = Address
e.g. Physical Data Model
Ent = Segment/Table/etc.
Reln = Pointer/Key/etc.
e.g. Logical Data Model
Ent = Data Entity
Reln = Data Relationship
e.g. Semantic Model
Ent = Business Entity
Reln = Business Relationship
List of Things Important
to the Business
ENTITY = Class of
Business Thing
List of Processes the
Business Performs
Function = Class of
Business Process
e.g. "Application Architecture"
I/O = User Views
Proc .= Application Function
e.g. "System Design"
I/O = Screen/Device Formats
Proc.= Computer Function
e.g. "Program"
I/O = Control Block
Proc.= Language Stmt
e.g. FUNCTION
e.g. Business Process Model
Proc. = Business Process
I/O = Business Resources
List of Locations in which
the Business Operates
Node = Major Business
Location
e.g. Logistics Network
Node = Business Location
Link = Business Linkage
e.g. "Distributed System
Node = I/S Function
(Processor, Storage, etc)
Link = Line Characteristics
e.g. "System Architecture"
Node = Hardware/System
Software
Link = Line Specifications
e.g. "Network Architecture"
Node = Addresses
Link = Protocols
e.g. NETWORK
Architecture"
Builder
SCOPE
(CONTEXTUAL)
MODEL
(CONCEPTUAL)
ENTERPRISE
Designer
SYSTEM
(LOGICAL)
TECHNOLOGY
(PHYSICAL)
DETAILED
REPRESEN-
TATIONS
(OUT-OF-
CONTEXT)
Sub-
Contractor
FUNCTIONING
Planner
Owner
e.g. Rule Specification
End = Sub-condition
Means = Step
e.g. Rule Design
End = Condition
Means = Action
e.g., Business Rule Model
End = Structural Assertion
Means =Action Assertion
End = Business Objective
Means = Business Strategy
List of Business Goals/Strat
Ends/Means=Major Bus. Goal/
Critical Success Factor
List of Events Significant
Time = Major Business Event
e.g. Processing Structure
Cycle = Processing Cycle
Time = System Event
e.g. Control Structure
Cycle = Component Cycle
Time = Execute
e.g. Timing Definition
Cycle = Machine Cycle
Time = Interrupt
e.g. SCHEDULE
e.g. Master Schedule
Time = Business Event
Cycle = Business Cycle
List of Organizations
People = Major Organizations
e.g. Work Flow Model
People = Organization Unit
Work = Work Product
e.g. Human Interface
People = Role
Work = Deliverable
e.g. Presentation Architecture
People = User
Work = Screen Format
e.g. Security Architecture
People = Identity
Work = Job
e.g. ORGANIZATION
Important to the Business
Copyright - John A. Zachman, Zachman International
Architecture
e.g. STRATEGY
CONSTRAINED
(OUT-OF
DATA
FUNCTION
NETWORK
MOTIVATION
TIME
PEOPLE
What
How
Where
Who
When
Why
e.g. Business Plan

12. > Why FIT? A client perspective…“
We have invested in sophisticated IT systems, enabling us to develop new products quickly and cost-efficiently as well as allowing our staff to concentrate on client servicing rather
than routine processing and administration. ”
Operations Director, Nemian Life [Luxembourg] “
AMEV Stad Rotterdam chose FIT because of their proven ability of fast implementations, committed and enthusiastic staff and their ability to provide the ‘right’ solution. ”
Senior Business Consultant AMEV Stad Rotterdam

13. Developing solutions, building businesses