1. United States Office of Personnel Management
Report Tile
Getting to Know TMA
TRAINING & MANAGEMENT ASSISTANCE PROGRAM

3. Agenda TMA Overview Contract Features and Benefits TMA Business Lines
Six-Step Procurement Process
TMA Partnerships
Questions and Answers

4. TMA Mission
To provide Government agencies with customized training, learning, and human capital solutions that maximize individual, team, and enterprise performance.

5. TMA: Who We Are Established in 1982 as a reimbursable program in OPM
Contract vehicle for quick access to private- sector contractors with expertise in developing and implementing learning and human capital solutions
Current contract period is 10/01-9/06
Manage 500+ projects annually
Support 100+ government agencies
19 pre-qualified commercial partners

6. TMA: Who We Are (Continued)
Current HQ staff of 14, includes 7 Project Managers and 2 CORs
Regional staff includes 2 Project Managers in Philadelphia and 1 Project Manager in Denver
Performance Consultant under contract
Project Managers handle projects valued at $ million annually
Realized Inter-Agency Agreement (IAA) funding for FY was $75M

7. Contract Features and Benefits
Feature: Simplified Procurement Process
Benefit: “Speed-to-Mission” Results
Feature: Flexible Funding Arrangements
Benefit: Manage Large Projects over Multiple Fiscal Years
Feature: Experienced Project Managers
Benefit: Safeguard Government’s Interest
Feature: Pre-Qualified Contractors
Benefit: Public and Private Sector Best Practices

8. Contract Features and Benefits (Continued)
Feature: Comprehensive Contract and Project Administration
Benefit: Paperwork Pain Relief
Feature: TMA Guarantee
Benefit: Total Satisfaction with Quality of Products and Services

9. The TMA Guarantee
“We guarantee the performance of our commercial partners and stand behind the quality of our products.”
If a contractor is not performing well, your TMA
Project Manager will intervene immediately &
establish a plan to get back on track.
If a contractor does not improve in a reasonable
time, with your concurrence your TMA Project
Manager can move the project to another contractor
in days.
TMA has achieved a 99% deliverable acceptance rate since FY 2000.

10. TMA Lines of Business
TMA has two key lines of business in addition to the provision of consulting support on issues related to human capital management:
Customized Learning Solutions
Strategic Human Resources Management Solutions

11. Customized Learning Solutions
e-Learning Applications
Section 508 Compliant
SCORM Conformant
Courseware Conversion
Knowledge Management Systems
Interactive Video Tele-training
Video
Wireless Solutions
Classroom Training Materials
Performance Support Tools
Blended Learning Curricula

12. Strategic HRM Solutions
Human Capital Management Planning
Workforce Planning & Restructuring
Performance Measurement & Evaluation
Process Improvement
Performance & Compensation Systems
Succession Management
Diversity Planning
HR Systems Development & Integration

13. TMA Solutions Support Career-Long Employee Learning and Performance Improvement
Processes
Technologies
Interventions
Job Analysis and Design
Competency Determination
Recruiting and Selection
Knowledge Capture
Succession Planning
Advanced Training
Formal Training
Entry and Orientation
Individual, Team, & Enterprise
Performance
Retention and QWL
Performance Support
Processes

14. TMA Learning Partners Anteon Corporation IDSI Booz, Allen & Hamilton
C2 Technologies
Carley Corporation
Cubic Applications
FPMI Solutions
HumRRO
Human Technology
ICF Consulting
IDSI
Pal-Tech, Inc.
Performance Technologies
International
PerformTech
PowerTrain
SAIC
SI International
Numerous Other Teaming Partners

15. TMA Strategic HRM Partners
Anteon Corporation
Booz, Allen & Hamilton
Center for Organizational Excellence
C2 Technologies
HumRRO
Human Technology
ICF Consulting
Perot Systems
SRA International
Numerous Other Teaming Partners

16. TMA’s Six-Step Procurement Process
1. Develop a Statement of Work (SOW)
2. Complete an Inter-Agency Agreement (IAA)
3. Select a Contractor
4. Attend a Project Kick-Off Meeting
5. Review and Approve the Management Plan
6. Manage the Project

17. TMA: All About Partnerships
Our customers
Our commercial partners
Other OPM organizations
Other Federal agencies

18. Questions & Answers Training & Management Assistance Program
Jenise Setian, Branch Chief
(202)