1. The importance of methods
Peter Johnson
Knowledge, Innovation, Standards and Skills
British Computer Society
5 April 2006

2. Agenda Methods PRINCE2™, MSP, M_o_R® ITIL® OGC Gateway™
OGC and the standards bodies
Others
Portfolio, Programme and Project Management Maturity Model
Successful Delivery Toolkit
Recent Research

3. PRINCE2™ Projects in a Controlled Environment Business Case driven
Stage Assessments of Quality, Plans, Risks, and Business Case
8 Processes
8 Components
3 Techniques
Product-based Planning
Change Control
Quality Review
The PRINCE2 Cityscape logo ™ is a Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office
PRINCE2 ™ is a Trade Mark of the Office of Government Commerce

4. Managing Successful Programmes
Vision (Business) led ‘method’ for a portfolio of projects and activities that are coordinated and managed as a unit such that they achieve outcomes and realise benefits.
SRO – ‘vision’
Programme Manager ‘blueprint’
Business Change Manager ‘ benefit profile’
Principles
Organisation/Leadership
Benefits Management
Stakeholder Management / Communications
Risk Management / Issue Resolution
Programme Planning and Control
Business Case Management
Quality Management
The MSP Spheres logo ™ is a Trade Mark of the Office of Government Commerce

5. Management of Risk (M_o_R®)
Routemap with approaches, checklists and pointers to more detailed sources of advice
Principles
Risk at Strategic, Programme, Project and Operational Levels
Tools and Techniques
Healthchecks
Risk Categories
Risk Evaluation
Procurement and legal considerations
Business Continuity
Safety and Security
Other Tools
Lessons Learned
Key Documents
M_o_R ® is a Registered Trade Mark and a Registered Community Trade Mark of the Office of Government Commerce

6. PPM Testimonials Public Sector 2005 Delivery Awards Shortlist
APM Awards 2005
Manchester Method
ODPM e-capacity building
Local authorities
…..
Private sector
Vodafone
Barclays
Sun Microsystems
Port of Rotterdam MV2 Project
…..

7. ITIL® IT Infrastructure Library® Planning to Implement SM
The Business Perspective
Service Management
Service Support
Service Delivery
ICT Infrastructure Management
Security Management
Application Management
Software Asset Management
Refresh: New Scope - Lifecycle
Service Strategies
Service Design
Service Introduction
Service Operation
Continuous Service Improvement
ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office
IT Infrastructure Library ® is a Registered Trade Mark of the Central Computer and Telecommunications Agency which is now part of the Office of Government Commerce
The Best Practice logo ™ is a Trade Mark of the Office of Government Commerce

8. How have they grown? - Exams
2002
PRINCE2 Practitioner ~
MSP Practitioner ~
ITIL Foundation ~ 25000
ITIL Practitioner ~
ITIL Manager ~
2005
MSP Practitioner ~ 28000
MSP Practitioner ~
ITIL Foundation ~ 90000
ITIL Practitioner ~
ITIL Manager ~

9. OGC Gateway™
For acquisition programmes and procurement projects in civil central government
examines programme/project at critical life cycle stages
provides assurance for successful progress to next stage
based on well proven techniques that lead to:
more effective delivery of benefits
more predictable costs and outcomes
Designed for:
procured services including frameworks
property/construction
IT- enabled business change.
“OGC Gateway™ is a Trade Mark of the Office of Government Commerce”.

10. OGC and the standards bodies
APM
APM BoK Version 5 consultation and review
PMI
Program and portfolio standards review
SFIA and BCS/ISEB
SFIA Version 3 Project Board (inc eGU liaison)
ISEB Recognition of PRINCE2
ISEB PPSO interest
BSI
Liaison with MS/02 (project management)

11. Portfolio, Programme and Project Management Maturity Model (P3M3)
Five level maturity framework based on processes:
(1) initial; (2) repeatable; (3) defined; (4) managed (5) optimised
Understand key practices for effective PPPM processes
Identify key practices to achieve next maturity level
Understand/improve organisational PPPM capability
Appreciate risks acquired through process capability issues associated with a particular service provider, managing customers’ programmes and projects
Basis for developing maturity questionnaires
Preparing teams to perform PPM process assessments or capability evaluations.

12. Successful Delivery Toolkit™
A freely available (web-based and CD-ROM) electronic reference tool of best practice and guidance for use by:
OGC Gateway™ review teams,
consultants
programme and project teams in departments
professional advisers,
those responsible for organisational standards
senior management for business change management overview
suppliers to understand what departments expect of them.
It does not substitute for training on project management
“OGC Successful Delivery Toolkit ™ is a Trade Mark of the Office of Government Commerce”

13. Helpful and hindering behaviours
Helpful Factors
Methodologies and Reviews
Competent PPM people
Business goals and strategy
Personal accountability
– The Effects of Organisational Factors on the Performance of Programme Management work. Pellegrinelli et al PMI Research Conference 2006
Hindering Factors
Bureaucratic processes
Organisational boundaries
Premature drive to solutions
Low tolerance of change

14. The importance of context in Programme Management
Research from MSP practice in six organisations
DaimlerChrysler UK, AstraZeneca, Microsoft
Department for Constitutional Affairs, HM Revenue and Customs, Surrey Police
Critical support of MSP
‘sound programme management framework’
to inform imminent update of MSP.
Imminent Cranfield paper: Partington and Pelligrinelli et al (International Journal of Project Management)

15. KPMG Global IT Project Management Survey (2005)
Global Lessons
Trend from output delivery to benefits realisation
UK Lessons
Avoiding failure is a ‘success’!
2% actually realise benefits…..
Full UK report from Martin Maguire – Principal Advisor –

16. Questions Methods PRINCE2™, MSP, M_o_R® ITIL® OGC Gateway™
OGC and the standards bodies
Others
Portfolio, Programme and Project Management Maturity Model
Successful Delivery Toolkit
Recent Research