1. How Bold Leaders Ignite a Culture of Engagement
Author/Presenter: Bernadette Jones, SPHR, SHRM-SCP

2. By the end of this Session You Will
7 Powerful Steps to Ignite Internal Culture
How bold leaders embrace a culture of behaviors that support mission and values
Reengage staff’s passion in the organization mission, leveraging new technologies
Connect team members through personal accountability

3. Foundation of Culture Values Values Mission Behaviors
Culture is the values, and the behaviors that are either encouraged, supported or tolerated…
Values
Values
Behaviors
Mission

4. Behaviors that Support Values
Collaboration
Diversity
Trust
Behavior
Share Information, Build Consensus
Include all team members, Speak up
Keep Commitments
What are Leadership Behaviors that support these values?

5. Accountability Values Values Mission Behaviors Accountability
Ask for a commitment to behaviors that support your mission and values…
Accountability
Values
Values
Behaviors
Mission

6. Tools for Accountability
Leaders Model Behaviors
Employee Handbook
Compliance
Job Descriptions
Performance Reviews
Coaching & Feedback
Personal Commitments

7. How to Reset Culture Key Concepts Moving Forward
Support Values & Growth
Identify Behaviors
Ask for Commitment
Everyone Accountable

8. 7 Steps to Culture of Engagement
Communicate culture statement Understand how behaviors define culture Leaders must model the behaviors they expect Training & ongoing coaching Unify the message through practices, branding Review alignment thru feedback & reviews Expectations; everyone embrace culture & behaviors

9. Culture Statements Starts with Mission Values Practices Behaviors
People
Everyone Accountable

10. Q & A
Good questions out rank easy answers
~Paul Samuelson