1. The Community Ambassador Programme
Helping to develop, implement and improve the Clinical
Commissioning Group's programme of engagement.

2. Who are Community Ambassadors?

3. We are a partnership We promise to:
Value you – treating you equally & with respect
Provide a clear outline of our expectations within a framework
Provide training & aid your personal development
Provide support through a Volunteer Coordinator. Who will work with you so you can get the most out of the role
Provide regular communication & feedback
Cover your expenses
You promise to:
Treat people equally, without bias
Conduct yourself in a professional way
Respect confidentiality
Be open and honest with us
Carry out your role in line with the established framework
Take responsibility for your own health, safety & wellbeing; knowing the Coordinator is there to support you should your situation change

4. Commissioning and improving services Communication and Engagement
Areas of involvement
Prevention
Acute System
(Hospitals)
Care Pathways
Commissioning and improving services
Carers support
Communication and Engagement
Mental Health
Primary Care
(GP services)

5. Talking the strategic role
Improving patient experience and support
My Arthritis hips and knees
MISSION – Respiratory clinics
Pressure Sores
Diabetes
Carers
Sitting on meeting groups for:
Prevention Priorities
Communications and Engagement
Accident and Emergency Delivery Board
Patient care pathways

6. They are our critical friends
Document and website design and review

7. Supporting key messages

8. Training Staff

9. Finding solutions with local people
The Innovation Conference, an idea generated by a Community Ambassador, empowers local people to improve health and wellbeing for residents. Community Ambassadors are involved with all stages of planning, deciding on bids, on the day participation and further support if projects require it.

10. What are people saying
Subrat Sunger, Community Ambassador “I have very much enjoyed contributing my thoughts and experiences to improve the services offered to the community and helping to make a positive difference. I am so proud to be part of a fantastic team.”
Sarah Harraway, Project Manager
“The ambassadors have been invaluable in enabling the collection of Patient Reported Outcome Measures data for our evaluations.”
Clare Gunn, Project Manager
“Community Ambassadors are always a positive addition to any event which I have attended as they are not paid to do the job. Their enthusiasm to be there shines through.”
Valerie Fabry, Community Ambassador
“It has never been about being told or waiting in a line to be heard. From the beginning it has been about a shared respect and ownership.”

11. Join the conversation on Twitter:
Stay Informed
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For any enquiries about the Community Ambassador Programme please contact  Aldershot Centre for Health Hospital Hill, Aldershot Hampshire, GU11 1AY   Mobile: Office: