1. Case Management
Mission Statement: This facility helps to secure stability in ones life and to provide all resources which will help others live a productive quality life.

2. Performance of Multiple Roles

3. Organization Ability
Board of Directors
Executive director
Office manager
Director of planning and evaluate
Director of programs and services
Director of community and family liaison
Director of aftercare
Associate of counseling
Associate director of day programs
Associate director of family liaison
Counselors
Activities staff
Family counselors
Aftercare counselors
Case managers has an organization that they must go by to make sure that the client is getting the care needed to get better.

4. Communication skills
As a case manager, you must have communication skills. You must be able to listen to the client so that you can get the information needed during your assessment.

5. Setting-specific knowledge

6. Ethical decision making
Your client should be able to trust you with their information and case. You should always use best judgement when making decisions for your client. You must follow the law and rules of being a case manager.

7. Boundaries

8. Thinking is skilled work
Thinking is skilled work. It is not true that we are naturally endowed with the ability to think clearly and logically-without learning how, or without practicing.
By Alfred Mander, Author. Logic for the Millions, 1947
Always think outside the box and keep an open mind before haste decisions.

9. Personal Qualities

10. Case managers
As you can see, case managers has a lot of responsibilities and have to be very responsible and open minded when it comes to their clients. Stay positive, calm, use communication skills and follow the laws for your job description.