1. QUALITIES OF EFFECTIVE LEADERS
National Institute of Public Administration (INTAN)

2. Sharing Knowledge Outline
Nine (9) Qualities of Effective Leaders

3. NINE (9) QUALITIES OF EFFECTIVE LEADERS

4. Quality 1 – Having A Clear Vision
Having a clear view of the future, of all the different objectives that must be achieve to get there

5. Quality 2 – Having Clear Values
Stand on clear values and solid principles
Maintaining and upholding integrity always
This, in turn will inspire others to follow in the same footsteps

6. Quality 3 – Knowledgeable
Well versed with all the essential knowledge including the tasks; responsibilities; resources location as well as allocation; and the way the organisation works in relation to its environment

7. Quality 4 – Able to Inspire
Provide an engaging vision which inspire others into action
Able to show subordinates the good things that they are capable of
Able to tap subordinates strengths, of which they themselves do not know existed
Able to uncover and develop subordinates potentials

8. Quality 5 – Able to Lead by Example
Effective leaders set good example for others to follow
Their words and behaviors are consistent with each other
Example they set, generate trust hence, easier to follow

9. Quality 6 – Take the Responsibility
Effective leaders accept total personal responsibility for every thought, action and result. Never complain or blame others

10. Quality 7 – Courageous Effective leaders are brave
They have the courage to do the right thing
They have the courage to make decisions
They are not afraid of taking calculated risks and they handle their fear well

11. Quality 8 – Able to Create A Spirit of Cooperation and Collaboration
Cooperation is the key – able to show people that you care for them and always maintain strong networking connection
Next is collaboration – the ability to work together with others who are usually outside your circle of control

12. Quality 9 – Continuously Improve
Always look for opportunities to continuously improve themselves, their subordinates and their organisations
Believe in adding value whenever and wherever they can

13. Followers’ View of Effective Leadership
Think explicitly about their leadership role
Develop awareness and self-belief
Focus externally – listen, support, provide feedback and coach
Display integrity in decision making and take decisions
Share information
Confident enough to make mistakes, admit mistakes and learn from mistakes
Direct coaching
Delegate authority as well as responsibility
(The Effective Leader
– Rupert Eales-White)

14. Followers view of Ineffective Leader
Does not listen to staffs
Failed to delegate
Showed no interest in staffs
Does not respect staffs
Gave feedback to a third party
Does not give praise when praise is due
Showed favoritism – one rule for one, another for others
Closed-mindedness
Criticized staffs in front of others
Took personal credit for staffs ideas
Always taking control (micro manage)
Bully staffs
Does not give staffs the tools to do the job
Does not keep staffs informed
Does not set clear objectives
(The Effective Leader
– Rupert Eales-White)

15. The more I think of it … the more I realize that it is a huge responsibility in being a leader…
That is why I am motivated to be a follower for ever and ever …