1. NİŞANTAŞI ÜNİVERSİTESİ
wrıtıng skılls ı1
WEEK 4:NON-VERBAL COMMUNICATION SKILLS
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Mühendislik Mimarlık Fakültesi
mmf.nisantasi.edu.tr

2. «ACTIONS SPEAK LOUDER THAN WORDS.»
What does this saying mean to you?
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3. Accordıng to scıentıfıc research;
People are using ___ % verbal communication and __ % non-verbal communication in daily life. Can you guess the percentages?
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4. Accordıng to scıentıfıc research;
People are using 35% verbal communication and 65% nonverbal communication in daily life.
Do you find the data surprising?
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5. Non-verbal Communıcatıon ıs…
ALL THE WAYS WE CONVEY MESSAGES AND FEELINGS WITHOUT WORDS.
NONVERBAL COMMUNICATION CAN BE DIVIDED INTO THREE CATEGORIES:
Speaker’s Appearance
Body Language
Environment
Sounds
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6. Match the examples of non-verbal communıcatıon to the correct types.
The tone of person’s voice
Movement
Posture
Laughter
Eye contact
Distance
Gestures/Mimics
Touch
Smell
Color
Time of the day
A Person’s Clothes
Speaker’s Appearance
Body Language
Environment
Sounds
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7. Match the examples of non-verbal communıcatıon to the correct types.
Speaker’s Appearance
Body Language
Environment
Sounds
The tone of a person’s voice
Movement
Posture
Laughter
Eye contact
Distance
Gestures/Mimics
Touch
Smell
Color
Time of the day
A Person’s Clothes
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8. Functıons of Non-verbal Communıcatıon
Match the functions with the examples.
I say ‘I’m happy.’, but my face shows I am sad.
I smile to express my happiness without using words.
I both say ‘I’m happy.’ and I smile.
Shows the verbal message
Opposite to the verbal message
Replace the verbal message
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9. NİŞANTAŞI ÜNİVERSİTESİ ©
EYE CONTACT
It is a key characteristic of non-verbal communication. In many cultures, maintaining eye contact shows _____ and indicates _____
The lack of eye contact indicates the following:
You think you're better or have a higher social standing than the person you're listening to.
You have a more introverted, shy, or nervous personality.
You haven't organized your thoughts or are unprepared.
The way you look at someone can communicate many things, including _____, _____, _____, or _____.
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10. NİŞANTAŞI ÜNİVERSİTESİ ©
FACIAL EXPRESSIONS
Facial expressions include eyebrow signs, lip movements and whole expressions from your face and can communicate your feelings widely.
The ways our faces express emotions are varied, but the interpretations are mostly universal.
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11. NİŞANTAŞI ÜNİVERSİTESİ ©
FACIAL EXPRESSIONS Match the followıng face expressıons wıth theır meanıngs
Anger
Surprise
Joy
Doubt
Sadness
Hope
Disgust
Fear
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12. NİŞANTAŞI ÜNİVERSİTESİ ©
POSTURE
Your posture and how you carry yourself tells a lot about you. How you walk, sit, stand or hold your head indicates your current mood.
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13. NİŞANTAŞI ÜNİVERSİTESİ ©
Work ın groups of three. Choose three of the pıctures below. Dıscuss what the posture expresses ın each one. How does the person feel?
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14. NİŞANTAŞI ÜNİVERSİTESİ ©
HAND MOVEMENTS
Your hand movements can convey many things like what do you think of the situation or what you want to say.
Waving gently means _____, whereas waving vigorously can mean to _____.
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15. Can you read the messages ın these pıctures?
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16. How would you express the followıng ıdeas by usıng your hands?
A tiny bit
Listen up!
Small, medium, large Me
You and me
Let’s have a break!
Please help me!
Be quiet!
I am very nervous.
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17. NİŞANTAŞI ÜNİVERSİTESİ ©
TOUCH…
Can carry a great deal of information.
Think about the messages given by the following:
a weak handshake means …
a timid tap on the shoulder means…
a warm bear hug means…
a reassuring slap on the back means…
a patronizing pat on the head means…
a controlling grip on the arm means…
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18. NİŞANTAŞI ÜNİVERSİTESİ ©
SPACE
The amount of space between two people is also a form of non-verbal communication. Have you ever felt uncomfortable during a conversation because the other person was standing too close and invading your space? We all have a need for physical space, although that need differs depending on the _____, the _____, and the _____ of the relationship. You can use physical space to communicate many different nonverbal messages, including signals of intimacy and affection, aggression or control.
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19. NİŞANTAŞI ÜNİVERSİTESİ ©
What can you say about these couples by lookıng at theır body language?
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20. Evaluatıng nonverbal sıgns:
Match the questions with the elements of nonverbal communication.
Eye contact
Tone of voice
Touch
Timing and place
Sounds
Facial expression
Attitude
Posture and gesture
Is the speaker looking at you while speaking?
What is their face showing? Is it masklike and unexpressive, or emotionally present and filled with interest?
Does the person's voice project warmth, confidence, and interest, or is it strained and blocked?
Is their body relaxed or stiff and immobile? Are shoulders tense and raised, or relaxed?
Is there any physical contact? Is it appropriate to the situation? Does it make you feel uncomfortable?
Does the person seem flat, cool, and disinterested?
Is there an easy flow of information back and forth? Do nonverbal responses come too quickly or too slowly?
Do you hear sounds that indicate caring or concern?
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21. Facts about Nonverbal Communıcatıon
The only nonverbal behaviours that are universal throughout the world are facial expressions — the expressions of anger, happiness, sadness, disgust, surprise and fear are basic to all humans.
There is no dictionary for nonverbal communication. The meaning of a particular nonverbal cue, such as a certain gesture or eye movement, can depend on the context, the individual, and the relationship between the “sender” and the recipient.
Entering someone’s personal space causes arousal, which can lead to a positive or negative reaction.
The ability to read non-verbal emotions can be improved. 
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22. Facts about Nonverbal Communıcatıon
What you communicate through your body language and nonverbal signals affects how others see you, how much they like and respect you, and whether or not they trust you. Unfortunately, many people send confusing or negative nonverbal signals without even knowing it. When this happens, both connection and trust are damaged.
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23. NİŞANTAŞI ÜNİVERSİTESİ ©
FUN FACT
There are 60 muscles in the face .
Smiling takes 17 muscles in the face, while frowning takes 43!
So SMILE 
It is the shortest distance between two people.
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24. NİŞANTAŞI ÜNİVERSİTESİ ©
References
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