1. Presidents Assembly Monthly Webinar September 20, 2012

2. A recorded version of this webinar will be available through September 2013 at: https://www1.gotomeeting.com/register/500313096

3. During the Webinar – Just Ask! Please use this question area to communicate with us throughout the webinar. Have a question…type it!!

4. What Chapter do you represent? Please use your GoToWebinar Question box to type in the name of your Chapter…

5. Presidents Assembly Leadership 2012-2013 Lola Kakes Greater Tucson Chair presidentsassembly@nawbo.org Carolynne Mather Lakeland Metro Chair-Elect Rachael Bender Southwest Florida Immediate Past Chair

6. 2012-2013 Presidents Assembly Steering Committee Regional Representatives Sandy Spadaro NAWBO South Jersey Northeast & Atlantic Region Janet South NAWBO Indianapolis Midwest Region Patsy Foxworth NAWBO San Antonio Western Region Nancy Chorpenning NAWBO Atlanta Southern Region

7. NAWBO REGIONAL BREAKDOWNS Northeast & Atlantic Region Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, New York, Pennsylvania, New Jersey, Delaware, Maryland, District of Columbia, Virginia, W. Virginia Midwest Region Wisconsin, Michigan, Illinois, Indiana, Ohio, N. Dakota, S. Dakota, Nebraska, Kansas, Minnesota, Iowa, Missouri Southern Region North Carolina, South Carolina, Georgia, Florida, Kentucky, Tennessee, Mississippi, Alabama, Oklahoma, Texas, Arkansas, Louisiana Western Region Idaho, Montana, Wyoming, Nevada, Utah, Colorado, Arizona, New Mexico, Alaska, Washington, Oregon, California, Hawaii

8. What the Presidents Assembly Does: Presidents Assembly Steering Committee is responsible for: Serving as voice of the chapters on the National Board and facilitating communications between National and the chapters Facilitating chapter collaboration/information sharing via webinars Creating a community of chapter leaders Helping chapter leaders with strategic planning, problem resolution, etc.

9. WEBINAR SCHEDULE Mark Your Calendar NOW! Webinars will be held on the third Thursday of every month at noon Eastern time. Upcoming Webinars: October 18 – Best Practices from NAWBO Conference November 15 – Social Media and Your Chapter December 20 – Driving Membership * Schedule subject to change Suggest a webinar topic by emailing presidentsassembly@nawbo.org

10. PA Facebook Page Use to share news and information; exchange best practices; ask for help; etc. All chapter leaders are welcome to join. Please do not use to market your business.

11. News from National Lola Kakes PASC Chair

12. Meet a National Board Member Deborah Stallings, SPHR President & CEO HR Anew Baltimore Chapter

13. About Deborah … Senior Professional in Human Resources (SPHR) with 20+ years of HR management and professional services to government, non- profit and private industry clients. Ms. Stallings is owner and president of HR Anew, a multi-million dollar certified HE consulting firm. Her expertise includes recruitment and retention strategies, training facilitation, human resource management, manager and employee relations, compensation and benefits administration, career counseling, employment records management, employee surveys and exit interview studies.

14. Her company was honored as a 2008 and 2006 Maryland Top 100 Minority Business Enterprise and its client list includes NASA, the Maryland Transportation Authority, the National Library of Medicine, the National Institutes of Health, the Federal Election Commission, Strayer Education, Arbitron, Doctors Community Hospital, and several other government, corporate, and non-profit entities. Other honors include 2008-Future 50 by SmartCEO Magazine, 2007 Maryland Top 100 Women by The Daily Record, 2007 Women in Business Champion by the U.S. Small Business Administration, and 2007 Maryland Top 100 Small Businesses by DiversityBusiness.com. She currently serves on several boards including the NAWBO National Board of Directors and Maryland Chamber of Commerce. She is Chair of the Howard County Government Personnel Board and is founder and first past-president of the Howard County Human Resources Society

15. Public Policy Update Joy Lutes Public Policy Advisor National Association of Women Business Owners

16. Introducing … Sherry Lee Hersey Travelers Insurance VP, Marketing Development for Small Business Insurance

17. NAWBO Womens Business Conference Preview of the Conference Mobile App

18. Think of the last conference you attended… How many times did you reach for your iPhone, iPad, Blackberry or mobile device? Imagine… engage conference attendees via their mobile devices…

19. After the conference… How many times would an attendee see the NAWBO logo on their home screen?

20. Introducing the NAWBO Conference Mobile App Where is the breakout session? Who is the first speaker? What is the speakers background? Where should we go for dinner? Keep in touch via Twitter Share my opinions

21. Agenda, Speakers, Information

22. NAWBO Conference Mobile App Available Week of October 1 st on iPhones, iPads Android Phones & Tablets Download free NAWBO App from the iTunes App Store or Google Play Dont miss out, look for it before the conference

23. After WBC 2012... Leverage Mobile App for Chapter Conferences Keep your NAWBO Chapter top of mind with the mobile app on conference attendees mobile devices Mobile app reusable & reprogrammable for future conferences Keep in touch with conference attendees via Twitter and Share Your Opinion

24. Mobile web sponsored by Small business insurance made simple Whether you're a store owner, office professional or wholesaler, our flexible, streamlined small business insurance coverages are designed to protect you against the unique risks and exposures you face - so you can tend to your business and rest assured that it is protected in every imaginable way. As an industry leader, we pride ourselves in delivering excellence in every phase of our operations. Our insurance professionals work diligently to provide superior products and superior service. Listed below are a few reasons why Travelers should be your carrier of choice: Financial stability Flexible, competitive products A dedicated team of professionals Excellent customer service Cutting-edge technology Fast and efficient claim service Risk control expertise www.Travelers.com

25. Leadership Training & Development – October 4th 9:15-9:25 amRemarks from our Sponsor 9:25 – 10:00 amRollout of Leadership Program 10:00 – 10:45 amGrowing Membership 10:45 – 11:30 amBest Practices Roundtable 11:30 am – 12:15 pmLeadership Training 2:15 – 3:15 pmStrategic Planning Workshop 3:45 – 4:45 pmBest Practices Roundtable

26. Chapters can submit their strategic plan in advance and have it reviewed for feedback. Please contact Chapter Services at chapterservices@nawbo.org for more information.chapterservices@nawbo.org Nancy Chorpenning NAWBO Atlanta

27. Women's Business Conference 2012 Break-Out Session Opportunities, Including: Start Using Social Media to Your Advantage Start Furthering Women Entrepreneurs Start Making Public Policy Work for You Start Taking Your Business Global Start Benefiting From a Great Company Culture Start Ordering Your Wine Like a Pro Start Working on Your Business, Not in It

28. Women's Business Conference 2012 MIDNIGHT WORLDPORT TOUR NAWBO® Womens Business Conference 2012 (WBC2012) attendees are invited to take a tour of Worldport, UPSs largest fully automated package handling facility. Located in Louisville, KY, this 5.2-million-square-foot facility can process more than 400,000 packages and documents an hourthats an average of 1.6 million packages a day! WHEN: Thursday, October 4 @ 11:30 p.m. - 1:30 a.m. WHERE: UPS Worldport Facility* * UPS will transport you to and from the host hotel HOW: Due to security restrictions, space is limited for this tour and participation is on a first-come, first-served basis.

29. Get Involved … National Nominating Committee The Presidents Assembly is responsible for filling four positions on the National Nominating Committee – the group that chooses the members of the National Board of Directors If you are interested in serving on this Committee, please email presidentsassembly@nawbo.org and we will send you an application

30. The Presidents Assembly Steering Committee is starting to recruit for the 2013- 2015 term (two-year commitment). This is a great way to get involved in a leadership role with National NAWBO. Expectations: Attend the PASC meetings at the National Conference each year Attend and participate in all PASC monthly teleconference calls Lead quarterly regional teleconference call Attend and participate in all PA monthly webinars (lead 2 per year) Work on other projects as assigned If you are interested in learning more, please contact us via email presidentsassembly@nawbo.org presidentsassembly@nawbo.org JOIN THE PRESIDENTS ASSEMBLY STEERING COMMITTEE

31. Engaging Chapter Members Patsy Foxworth Presidents Assembly Steering Committee Western Region Representative & NAWBO - San Antonio Chapter President

32. Why do we need to Engage our Members? Chapter membership has declined across the board in the past couple of years. Retention of members has also declined. In business, we know holding onto our good client is just good business. It is easier to retain a current client than it is to find new ones and it costs less. Retaining and engaging our members will benefit members and the chapter in the long run. For our corporate partners. They want to get in front of women business owners. Where better than NAWBO???

33. Guest Presenter Lynda Bishop Summit Alliance Solutions, LLC Phoenix NAWBO President

34. Phoenix Chapter President – Lynda Bishop Shares what Phoenix is doing to engage their members… Every member is called by a board members once a month. Conduct member surveys. All current Phoenix members were called and asked if they would like to contribute a gift or free service to the new member bags that were given to all new members who joined during the membership drive. Bags - $2000.00 Value!!! Neighborhood NAWBOs - Small groups that meet around our city once a month. Monthly coffee with the President. Two minute spotlight for a member to speak at the next months luncheon meeting. Buddy Program in which new members are matched up to an experienced NAWBO member for their first three months of membership. Welcome Meeting which is open to guests and members who want to know more about NAWBO. Community Service Project done at least quarterly with a local non-profit serving women our community.

35. Phoenix Chapter President – Lynda Bishop Shares what Phoenix is doing to engage their members… FREE happy hour every month. We invite all NAWBO members and guests. We invite a different local womens professional group to join us to help us expand our networks and be seen as a community connector. Online Marketplace section on our website where members can post announcements, specials, events, etc. about their business for other members and guests to see. Chapter Social Media Pages (FaceBook, LinkedIn, Twitter). We look for members to highlight and announce exciting news (awards, recognition, press release kinds of things) about our members and our corporate partners (but do not use these for marketing purposes). Free AMFAM Business Accelerator program. Local Coach Chats Program. Utilizing NAWBO members who are certified coaches. Collaborating on a quarterly basis with our Arizona Sister Chapters – Tucson and Sedona. Weekly e-blast to members.

36. Other ways to Engage Members… Membership Committee to act as Ambassadors – greeting members and guests as they arrive to events. Purposeful introductions to members and corporate partners. Peer to Peer networking, awards and recognition. Knowledge Circles (From Indianapolis Chapter). Alliances with other womens organizations; business programs and universities. Trade Show – once a year. Holiday Socials and Corporate Partner sponsored programs.

37. Monetize Member Benefits: Member Benefit $Value Jackson Walker Legal Hotline $250.00 Use of Corporate Partner Meeting Rooms $50.00/hour Business Connection (one turns into a client) Life time value: $3000.00 (plus) Business referral network for your clients: $ Invaluable $ Educational Programs (10 over 1 year): $750.00 (minimum – could be valued higher) Discounts from Corporate Partners: $35.00 (plus) Estimated Value: $4,135 plus + One year NAWBO Membership:$300.00

38. Benefits to Members being engaged within their chapter: An engaged member is a happy member. An engaged Member gains a sense of belonging. An engaged Member gets to know other women business owners faster. An engaged Member has a purpose. They know where to go; what to do; and dont feel out of place at meetings. An engaged Member feels like they are contributing. An engaged Member gets in front of other business owners faster. An engaged Member learns more about the organization faster. An engaged Member will feel reluctant to cancel membership. An engaged Member will be a voice for organization. An engaged Member will recruit others because they love being apart of the organization. An engaged Member is more likely to step into a leadership role. An engaged Member will feel connected to the organization and will invest their time, team and treasures into the organization. An engaged Member becomes a raving fan.

39. Questions?

40. Thank you for participating in NAWBO Presidents Assembly Webinar! We look forward to talking to you next month. The webinar will be on October 18 th at noon Eastern on Best Practices from the National Conference. To share this information with your chapters leadership, visit NAWBO Presidents Assembly Community for the slides or the Facebook Presidents Assembly Page for the link to the recording.

41. CONTACT NAWBO Member Services: memberservices@nawbo.orgmemberservices@nawbo.org Chapter Services: chapterservices@nawbo.orgchapterservices@nawbo.org Presidents Assembly: presidentsassembly@nawbo.org News/Article Submissions: publications@nawbo.orgpresidentsassembly@nawbo.orgpublications@nawbo.org Website/Technical Support: techsupport@nawbo.orgtechsupport@nawbo.org

42. Your Feedback is Welcome! Please send feedback to presidentsassembly@nawbo.orgpresidentsassembly@nawbo.org