1. COMMUNICATION BARRIERS1
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2. Barriers to effective communication
No matter how good the communication system in an organization is, unfortunately barriers can and do often occur.
Communication of barriers are the difficulties involved in the process of communication which distort the message being properly understand by the receiver.
“Barriers prevent the communication from being effective” and result in undesirable reaction and unfavorable response.
The barriers to effective communication can be classified in to four groups. They are as follows:
Physical Barriers
Psychological Barriers
Organizational Barriers
Semantic Barriers 16
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3. Physical Barriers
Physical infrastructure between sender and receiver are barriers related to physical arrangement.
They can be:
Distance
Noise (Physical – environment, Psychological – inattentiveness, Written, Visual – late arrivals)
Physical arrangements 17
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4. Psychological Barriers
The influence of psychological state of the communicators (sender and receiver) which creates an obstacle for effective communication. Distorted communication because of psychological disorders
They can be:
Attitude and opinions
Emotions
Self-image
In attention
Closed mind
Group identification 18
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5. Organizational Barriers
The barriers that generate form within the organization are known as organizational barriers
They can be:
Information overload
Poor planning
Complex structure
Status difference
Timing
Lack of feedback 19
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6. Semantic/Cultural Barriers
A common barrier to effective communication is semantic distortion, which can be deliberate or accidental.
Semantic problem arises when words and symbols have different meanings for different people that lead to a misunderstanding.
They can be:
Language
Jargon
Values
Social Relations
Concept of Space
Social Gestures
Body language 20
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