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CTS
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Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 50 delivery centers worldwide and over 118,000 employees as of June 30, 2011, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top-performing and fastest growing companies in the world.
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Corporate Headquarters
500 Frank W. Burr Blvd. Teaneck, NJ Tel: Fax: Toll free: Website:
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Market Position & Mission
Cognizant is a leading provider of information technology, consulting, IT infrastructure and business process outsourcing services. Cognizant’s single-minded mission is to dedicate our business process and technology innovation know-how, deep industry expertise and worldwide resources to working together with clients to make their businesses stronger.
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Our Goal Making our customers’ businesses stronger by empowering them to be more responsive to their customers and to the competitive environment.
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Value Proposition As a customer-centric, relationship-driven partner, we are redefining the way companies experience and benefit from global services. Our unique delivery model is infused with a distinct culture of high customer satisfaction. Cognizant delivers a trusted partnership, cost reductions and business results.
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Cultural Value Drivers
Open, Transparent, Driven, Empowered, Opportunity filled, Flexible, Collaborative.
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Differentiation Factors
● 17 years of experience fusing the Two-in-a-BoxTM client relationship model with a seamless global delivery experience ● Multifaceted client partnership architecture yielding high customer value and continuous alignment with client teams ● Commitment to measuring the full value of outsourcing with Cognizant’s Return on Outsourcing TM proprietary methodology (ROO)1 based on a proven record of delivering results ● Financial success and sound management record resulting in continuous innovation, new services and higher value creation ● Service delivery enabled by Cognizant 2.0, a proprietary Web 2.0-based platform that enables knowledge sharing and collaboration across global teams to benefit every customer engagement.
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Key Attributes ● “Client-first” culture of customer satisfaction, resulting in unique Cognizant customer experience ● Distinct identity: Born-global corporation, multicultural workforce and management, entrepreneurial leadership & culture ● Dedicated to building deep, sustainable and long-term client relationships based on collaboration, customization and quality ● Access to the best global IT resources and skills resulting in intellectual arbitrage advantage for our clients ● Financial re-investment strategy enabling optimal balance and value for onsite/offshore model ● Widely recognized for superior transition and knowledge transfer processes and close cultural fit with clients ● Integrated services approach and flexible business practices ● Industry/domain depth and expertise, with a verticalized go-to-market approach
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History Founded in 1994 as a captive arm of Dun & Bradstreet
Traded on NASDAQ since 1998 Stock symbol: NASDAQ: CTSH Member since 2004: NASDAQ-100 Index Member since 2006: S&P 500 Index
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Financials Fiscal year '11 ends December 31, 2011
2010 revenues: $4.59 billion (up 40.1% YoY) Diluted EPS '10 (GAAP): $2.37 Net income '10 (GAAP): $733.5 million Operating margin '10 (GAAP): 18.8%
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Revenue Mix (Q2 2011) North America: 77.8%, Europe: 18.6%, RoW: 3.6%
Industry: Financial Services: 41%, Healthcare: 26%, Manufacturing, Retail & Logistics: 20%, Communications, Information, Media & Entertainment and Technology: 13%
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Management Executive Team Lakshmi Narayanan - Vice Chairman
Francisco D'Souza President & Chief Executive Officer Gordon Coburn Chief Financial & Operating Officer Chandra Sekaran President & Managing Director, Global Delivery Rajeev Mehta Chief Operating Officer, Global Client Services
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Board of Directors ● John E. Klein, Chairman of the Board, Cognizant and President and Chief Executive Officer, Polarex, Inc. ● Lakshmi Narayanan, Vice Chairman, Cognizant ● Robert W. Howe, Chairman, ADS Financial Services Solutions ● Robert E. Weissman, Chairman, Shelburne Investments ● Thomas M. Wendel, former Chief Executive Officer, Bridge Information Systems ● Francisco D’Souza, President and CEO, Cognizant ● John Fox, former Vice Chairman, Deloitte & Touche ● Maureen Breakiron-Evans, former Chief Financial Officer, Towers Perrin
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Company Highlights 1994: Started as the technology arm of The Dun & Bradstreet Corporation 1996: Began adding third-party clients and servicing the best across industry segments 1998: Became first IT company leveraging India to be listed on the NASDAQ 2002: Became the first company to be assessed enterprise-wide against mature industry-process certifications, such as P-CMM level 5, BS 7799, SEI-CMMI Level 5 2004: Acknowledged as a leading provider of IT services by industry analysts such as Gartner, Forrester, AMR and IDC; added to the prestigious NASDAQ 100 Index
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Company Highlights 2006: Became the fastest global IT services company to reach a $1 billion run-rate (under 12 years) 2007: Acquired MarketRx, Inc., a leading provider of analytics and related software services to global life sciences companies; crossed $2 billion revenue threshold 2008: Entered Fortune 1000; established global systems-integration relationship with T-Systems; formally inaugurated near shore delivery centers in Argentina and Hungary; exceeded $2.8 billion revenue mark
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Key Highlights Unique blend of onsite/offshore resources of app. 104,000 passionate professionals Strong relationships with 721 active customers. Enhanced domain focus through subverticalization. More than 90% of annual revenue from existing clients. Proactive solutions offerings for improving operational efficiency, complying with industry regulations, and improving customer service levels.
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Company Highlights 2009: Joined Fortune's "Most Admired Companies" list; named to Business Week 50 list of the top-performing U.S. companies for third consecutive year; named to Forbes "25 Fastest Growing Technology Companies In America" list for sixth straight year 2010: Selected for Fortune’s “Most Admired Companies” list for the second year in a row; placed in Top 5 for IT services
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Credentials
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Cognizant’s Unique Operating Model
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Customers 721 Active Clients
27 of the top 30 Global Pharmaceutical companies 9 of the top 10 U.S. Healthcare Plans 5 of the top 6 US PBMs 9 out of the top 10 Biotech companies 12 out of the top 20 Medical Device companies 7 of the top 10 Communications Services Providers &
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Customers Equipment Vendors 4 of the top 5 Online companies
2 0f the top 5 Semiconductor manufacturers 4 of the top 10 Information Services companies worldwide 4 of the top 10 Global Media companies 6 of the major U.S. Movie studios 7 of the top 30 Global Retailers 2 of the top 4 Global Distribution system companies 3 of the top 10 Manufacturing & Logistics companies 6 out of the top 10 North American financial institutions 10 out of the top 10 European financial institutions 12 of the top 25 Life, Property & Casualty insurers 12 of the top 25 Global Life companies
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Employees Over 118,000 employees as of June 30, 2011
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A Passion for Specialized Expertise
Cognizant has a global delivery platform that supports an onsite/offshore model that meets clients’ needs 24/7. Our service delivery is powered by Cognizant 2.0, our global knowledge-sharing and project management platform. Cognizant 2.0 enables our teams, business partners and clients to collaborate virtually via instant messaging, blogs, wikis and other Web 2.0 tools. The platform also provides active process guidance to our project teams, enabling them to work faster and more efficiently solving IT and business challenges. In a typical client engagement, our team members located at the customer’s place of business handle approximately 25-30% of the workload. The balance is performed at one of over 50 global delivery centers around the world.
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Global Delivery Ecosystem (GDE)
● 24x7 global delivery availability ● More than 12,000 outsourcing projects delivered in 40 countries ● Over 50 development centers in 15 cities and in 9 countries around the world: ● Budapest (Hungary), Buenos Aires (Argentina), Guadalajara (Mexico), London (UK), Manila (Philippines), Shanghai (China), Toronto (Canada); Chennai, Coimbatore, Kolkata, Bangalore, Hyderabad, Pune, Mumbai, New Delhi, Cochin (India); Bentonville, AR; Boston, Bridgewater, NJ; Chicago, Phoenix (U.S.)
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Geographic Reach Over 25 regional sales and client relationship offices in: Atlanta, Boston, Chicago, Dallas, Minneapolis, Phoenix, Los Angeles, Amsterdam (The Netherlands); Hong Kong,Shanghai (China); Norwalk, San Ramon, Seattle, Teaneck (U.S.); Tokyo (Japan); Toronto (Canada); Melbourne, Sydney (Australia); London (UK); Frankfurt (Germany); Singapore (Singapore); Paris (France); Bangkok (Thailand); Madrid (Spain); Kuala Lumpur (Malaysia); Helsinki (Finland); Buenos Aires (Argentina); Copenhagen (Denmark); Sau Paulo (Brazil); Zurich, Geneva (Switzerland); Dubai (UAE); Manila (Philippines)
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Industries Served Banking & Financial Services; Media & Entertainment;
Client-centric go-to-market approach organized by industry verticals: Banking & Financial Services; Media & Entertainment; Communications; Insurance; Consumer Goods; Life Sciences; Energy & Utilities; Retail; Healthcare; Manufacturing & Logistics; Travel & Hospitality; Technology Information,
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Major Service Offerings
● Project-based application services ● Business and technology consulting ● Complex systems integration ● Application outsourcing ● Business process services ● IT Infrastructure and cloud services ● Analytics, Business Intelligence, CRM, Data Warehousing, Supply Chain Management, Engineering & Manufacturing Solutions, ERP, Testing Solutions
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Key Alliances or Partnerships
There are 13 alliances or partnerships Cognizant have: SAP®, Management, Oracle, Salesforce.com, Microsoft, Pegasystems, Siebel, IBM (SOA), Informatica, SAS, Invensys Operations Sybase, T-Systems
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Recent Awards & Recognition
● Barron’s 500 America’s Top Companies (May 2011) ● Fortune 500 (May 2011) ● Forbes Global 1000 company (April 2011) ● Fortune’s World's Most Admired Companies (March 2011) ● Institutional Investor All-America Executive Team (January 2011) ● Fortune’s 100 Supercharged Performers and All-Star List (September 2010)
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Investment Analysts Coverage
Atlantic Equities, J.P. Morgan, Avian Securities, Kaufman Brothers, BMO Financial Group, Morgan Stanley, Barclays Capital, Nomura Securities, BB&T Capital Markets, Oppenheimer & Co., BGB Securities, Pacific Crest Securities, Centrum Broking, Piper Jaffray, Citigroup Global Markets, Religare Capital Markets, Cowen and Company, Robert W. Baird & Co., First Global, Sanford C. Bernstein & Co., Goldman Sachs & Co., Susquehanna Financial Group, Janney Montgomery Scott, UBS Securities, Wells Fargo Securities, Jefferies & Co., William Blair & Company
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