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1 Global Delivery https://store.theartofservice.com/the-global-delivery-toolkit.html

2 Digital Equipment Corporation Final years 1 The Digital logo survived for a while after the company ceased to exist, as the logo of Digital GlobalSoft, an IT services company in India (which was a 51 percent subsidiary of Compaq). Digital GlobalSoft was later renamed "HP GlobalSoft" (also known as the "HP Global Delivery India Center" or HP GDIC), and no longer uses the Digital logo. https://store.theartofservice.com/the-global-delivery-toolkit.html

3 Cognizant - Business model 1 Like many other IT services firms, Cognizant follows a global delivery model based on offshore software R&D and offshore outsourcing. The company has a number of offshore development centers outside the United States and near-shore centers in the U.S., Europe and South America. https://store.theartofservice.com/the-global-delivery-toolkit.html

4 Cognizant - Geographies 1 The company has more than 150,000 employees globally, of which over 100,000 are in India across 10 locations with a plurality in Chennai. The other centers of the company are in Bangalore, Coimbatore, Gurgaon, Hyderabad, Kochi, Kolkata, Mangalore (CoreLogic), Mumbai, and Pune. The company has local, regional, and global delivery centers in the UK, Hungary, China, The Philippines, Canada, Brazil, Argentina, and Mexico. https://store.theartofservice.com/the-global-delivery-toolkit.html

5 Offshore outsourcing - Sources 1 “Low-Cost Global Delivery Model Showdown”, John McCarthy, August 2004 https://store.theartofservice.com/the-global-delivery-toolkit.html

6 Private branch exchange 1 Companies needed packet switched networks for data, so using them for telephone calls was tempting, and the availability of the Internet as a global delivery system made packet switched communications even more attractive https://store.theartofservice.com/the-global-delivery-toolkit.html

7 Cambridge Technology Partners 1 Today, the headquarters are based in Nyon, Switzerland, with more than 210 employees in Nyon and Zurich. In addition, they also have a Global Delivery Centre in Budapest and a strategic partnership in India. https://store.theartofservice.com/the-global-delivery-toolkit.html

8 Cognizant Technology Solutions - Business model 1 Like many other IT services firms, Cognizant follows a global delivery model based on offshore software RD and offshore outsourcing. The company has a number of offshore development centers outside the United States and near-shore centers in the U.S., Europe and South America. https://store.theartofservice.com/the-global-delivery-toolkit.html

9 Cognizant Technology Solutions - Geographies 1 The company has local, regional, and global delivery centers in the UK, Hungary, China, The Philippines, Canada, Brazil, Argentina, and Mexico. https://store.theartofservice.com/the-global-delivery-toolkit.html

10 S. D. Shibulal - Career 1 He was instrumental in the evolution of the Global delivery model, which established a new standard for the delivery of outsourced IT services. https://store.theartofservice.com/the-global-delivery-toolkit.html

11 S. D. Shibulal - Career 1 He termed, the first 15 years of Infosys as Infosys 1.0 and the next 12–13 years as Infosys 2.0, and was quoted “This was when we innovated the global delivery model and started delivering services, predominantly applications development and maintenance,.. https://store.theartofservice.com/the-global-delivery-toolkit.html

12 Hinduja Group - Defiance Technologies Ltd 1 Defiance Technologies, a Hinduja Group company incorporated in 2009, is a leading provider of integrated Engineering, ERP and IT solutions and services to global customers leveraging the Global Delivery Model. https://store.theartofservice.com/the-global-delivery-toolkit.html

13 N. R. Narayana Murthy - Career 1 At Infosys he articulated, designed and implemented the Global Delivery Model for IT services outsourcing from India https://store.theartofservice.com/the-global-delivery-toolkit.html

14 Patni Computer Systems - Indian Branches 1 On October 29, 2009, iGATE expanded its Global Delivery facility at its corporate campus in Whitefield, Bangalore|Whitefield, Bangalore. The new facility provides 115,000 sq.feet of additional workspace with features such as LED and Solar Power lighting, an ozone-friendly air conditioning system, organic waste converter and a water recycling system. https://store.theartofservice.com/the-global-delivery-toolkit.html

15 Satyam Scandal - New CEO and special advisors 1 Murthy, an electrical engineer, has been with Satyam since January 1994 and was heading the Global Delivery Section before being appointed as CEO of the company https://store.theartofservice.com/the-global-delivery-toolkit.html

16 Syntel - History 1 * '1992:' Syntel opens its first two Global Development Centers in Mumbai and Chennai, India – one of the first U.S.- based IT service companies to employ a Global delivery model|Global Delivery model. https://store.theartofservice.com/the-global-delivery-toolkit.html

17 Syntel - History 1 Syntel is a provider of integrated technology and business solutions to companies in the banking and financial services, insurance, healthcare and life sciences, retail, logistics and telecom, and manufacturing sectors. It follows a global delivery model for its IT and Knowledge process outsourcing|KPO services. https://store.theartofservice.com/the-global-delivery-toolkit.html

18 Cebu IT Park - General Operations 1 In January 2010, IBM inaugurated it's 2nd Global Delivery Center at TGU Tower.http://www- 07.ibm.com/ph/city/cebu/#overlay- 1http://www.philstar.com/Article.aspx?articl eId=545560publicationSubCategoryId=10 8 IBM established its initial presence in the Philippines in 1937 https://store.theartofservice.com/the-global-delivery-toolkit.html

19 HITEC City - Microsoft Hyderabad Campus 1 The Microsoft Global Delivery Center India (GDCI) started operations in 2002 and is the delivery center for developing mission critical applications that support Microsoft businesses worldwide and manage Microsoft's world wide IT infrastructure. The GDCI's service delivery involves managing Microsoft's World Wide IT infrastructure which consists of over 7000 servers and 300,000 client devices spread across 400 locations world wide and being used by 89,000 end users. https://store.theartofservice.com/the-global-delivery-toolkit.html

20 For More Information, Visit: https://store.theartofservice.co m/the-global-delivery- toolkit.html https://store.theartofservice.co m/the-global-delivery- toolkit.html The Art of Service https://store.theartofservice.com


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