1. Developing Volunteers for Urban Ministry

2. Parable of the Talents
“His master replied, ‘Well done good and faithful servant! You have been faithful with a few things; I will put you in charge of many things. Come and share in your master’s happiness!’”
Matthew 25:21

3. It Starts With What You’ve Got…

4. You have a volunteer coming for the first time for City Life Club
You have a volunteer coming for the first time for City Life Club. When they arrive, you tell them that the best thing they can do is interact with the kids and to feel free to ask you any questions. You quickly have to run off to take attendance and set up the snacks and the games. Throughout the night you check in on your volunteer and ask “How’s it going?” They say things are going fine, but you notice through the night (and are slightly annoyed) that they stand against the wall and don’t interact with kids. You determine that they must not be a natural with kids the way that you are. After you do the talk, you ask them to be a part of your small group. You notice that they don’t speak up much there either. After club is over, you have kids to drive home, so you make sure to thank them for coming and express your deep gratitude for their service and tell them you will see them next week. You are secretly hoping they are more outgoing next week.
What is going wrong with this scenario?
What is going well in this scenario?
How do you think the volunteer felt about his first experience at club?
What are some simple changes that could be made to improve this volunteer’s experience? (Think of suggestions for before, during and after club)

5. Give Your Volunteers Something Meaningful to Do!!

6. Listen To Your Volunteers

7. Pray For Your Volunteers

8. Serve Your Volunteers

9. Equip And Train Your Volunteers

10. Disciple Your Volunteers

11. Thank Your Volunteers

12. The Leadership Engine: Building Leaders at Every Level by Noel Tichy

13. Supervision of City Life Staff
Main Focus Is on Setting Them Up for Success (Discipling Them to Fullness of What God Has Called Them to Be)
Set Clear Expectations – This Is What I Want You to Accomplish this Year (MBOs)
Supervise New Staff Every Week for an At Least an Hour
After 2 Years, Supervise Every Other Week for At Least an Hour
Look at Their Timesheets
Use Supervision Template
Specific Assignments and Deadlines
Make yourself available when road blocks occur
Pray for Them Every Week!

14. Did you check their time sheet?
Name: ________________________________ Date: ____________
Items We Need to Discuss:
__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Items for Staff To Do:
________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Items for Supervisor To Do:
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Mental Notes: You may not ask these questions every time you are together, but let it help you jog your memory.
Did you check their time sheet?
How are they doing on using YFC Impact?
How are they doing on meeting deadlines?
Showing up on time to work and leaving with the job completely done?
How are they doing on calendar use? Responding to ? Responding to Phone Messages?
Did you pray together?
How are they on prayer (or strategy)?
Fundraising/CLN?
Personal prayer and word time?
Personal ministry with kids?