1. Holistic Advising A Recommended Strategy for Student Advisor to Partner with Success of At Risk Students
23-26 June 2015
Presented by
Trang Le & Lan Tran
RMIT University
Vietnam campus

2. RMIT International University Vietnam
Contents
Background & Challenges
Our Journey – Major Milestones
Case Study
Q&A
RMIT University©11/16/2018
RMIT International University Vietnam

3. RMIT International University Vietnam
Background
Australian based curriculum
Student diversity (Vietnamese: 96%, International: 4%)
Policy to identify students with unsatisfactory academic progress – ‘At Risk Policy’
Parents’ influence
RMIT University©11/16/2018
RMIT International University Vietnam

4. RMIT International University Vietnam
At Risk Workshop
One-on-one consultation (optional)
Stage 1
One-on-one consultation (throughout the semester)
Performance Improvement Plan (compulsory)
Stage 2
Show Cause Letter Support
One-on-one consultation (throughout the semester)
Performance Improvement Plan (compulsory)
Stage 3
Letter Submission
Pass
Fail
Consultation on Appeal Policy + Appeal
submission
One-on-one consultation
Appeal Against Exclusion
Consultation on Exclusion policy & plan for 2 semesters off
Exclusion
Readmission
RMIT University©11/16/2018
RMIT International University Vietnam

5. Challenges of students
New Learning Skills
Self Management
Challenges of students
Adaptation to a new living culture
Self Motivation …
Mental Health Issues
Career Concerns
RMIT University©11/16/2018
RMIT International University Vietnam

6. RMIT International University Vietnam
Students’
challenges
Discipline is
undervalued
in Vietnam
Our Challenge
RMIT University©11/16/2018
RMIT International University Vietnam

7. RMIT International University Vietnam
Pair discussion
What is happening in your place?
What is your approach to support At Risk students?
RMIT University©11/16/2018
RMIT International University Vietnam

8. Our Journey – Major Milestones
Holistic Advising
Our Journey – Major Milestones
RMIT University©11/16/2018
RMIT International University Vietnam

9. Our Journey – Major Milestones
Study focus
Time management
Multi-perspective
Problem solving
Strong
Cross-unit collaboration
+ Strength base
Multi-perspective
Strength-based Survey
Multi-perspective
survey
Referral
Process
Advising
Manual
RMIT University©11/16/2018
RMIT International University Vietnam

10. Consultation Structure
Pre Meeting
PIP Meeting
Follow Up Meeting
Preparation
PIP Tracking
Disarm
Discover
Design
Summary
RMIT University©11/16/2018
RMIT International University Vietnam

11. RMIT International University Vietnam
Case Management
Referral Process to relevant Professional Support Services
Strong collaboration with other units:
Mentoring and Training Program from other units
Cross-collaboration projects
RMIT University©11/16/2018
RMIT International University Vietnam

12. RMIT International University Vietnam
Multi-perspective
Advisor’s Role: Case manager
Emotional Issues
Study Skills
Career Concerns
Holistic Advising
Self Management
Etc.
RMIT University©11/16/2018
RMIT International University Vietnam

13. RMIT International University Vietnam
Ly: At risk stage 2
1st semester: fail 3/3 courses
2nd semester: fail 2/3 courses
rarely review notes and reading through out the term
usually procrastinate and delay tasks
rarely seek help from lecturers
feel stressed
chose the program with her parents guidance
Advisor: how do you approach this case?
RMIT University©11/16/2018
RMIT International University Vietnam

14. Prepare to change program
A successful case
Student Advisor
Case manager
Student Advisor
Course plan
Time management
Career counsellor
Suitable program
Student Counsellor
Stress, communication with parents
Lecturers
Feedback on her study progress
Prepare to change program
Parents
Understand parents’ perspectives and get their support
Student Counsellor
Stress, communication with parents
RMIT University©11/16/2018
RMIT International University Vietnam

15. Student advisement team
Questions and Answers
RMIT University © 2011
RMIT International University Vietnam

16. RMIT International University Vietnam
Feedback Form
RMIT University©11/16/2018
RMIT International University Vietnam

17. RMIT International University Vietnam
Thank you!
RMIT University©11/16/2018
RMIT International University Vietnam