1. IT for Distance Learners Need IT Help? −Visit www.le.ac.uk/it4studentswww.le.ac.uk/it4students −IT Service Desk −Monday-Friday 8.30am-5.00pm −Call 0116 252 2253 −Email ithelp@le.ac.ukithelp@le.ac.uk −Web chat go.le.ac.uk/ithelpwebchat

2. −Blackboard VLE: blackboard.le.ac.uk −University email: webmail.le.ac.uk −Library resources −File storage space −Free wifi Use your account to login to: University IT account Passwords −Do not share your password with anyone −Ensure you choose a secure password

3. Email −Your email address is username@student.le.ac.uk −Email storage is 25GB −Access your email: webmail.le.ac.ukwebmail.le.ac.uk −Connect your email to your phone or tablet −Find the instructions at to www.le.ac.uk/it4students

4. Email PhD Researchers −Your email address is username@le.ac.uk −Access your email: webmail.le.ac.uk and click on the link for Staffwebmail.le.ac.uk

5. Blackboard VLE −Virtual Learning Environment for: −Course materials and activities −Submitting your assignments −Login with your University IT account on or off-campus: blackboard.le.ac.uk blackboard.le.ac.uk −Help videos available on the Blackboard Home page −Log in and get around BlackboardLog in and get around Blackboard −Submit your work to TurnitinSubmit your work to Turnitin

6. MyFiles −Personal online storage space for your files −Use it to store and access your files −Access on any web browser −Upload and access files on any PC with internet connection −www.le.ac.uk/myfileswww.le.ac.uk/myfiles

7. Programs −Download Microsoft Office on up to 5 devices whilst you are here at the University –Go to www.le.ac.uk/getofficewww.le.ac.uk/getoffice Programs for home use −Refworks and EndNote −SPSS, SAS and Origin −Adobe Photoshop elements −And many more… −Go to www.le.ac.uk/it4studentswww.le.ac.uk/it4students

8. IT Help and Training −Online resources at www.le.ac.uk/it4studentswww.le.ac.uk/it4students −Including online training in Word, PowerPoint and Excel −IT Service Desk −Monday-Friday 8.30am-5.00pm −Call 0116 252 2253 −Email ithelp@le.ac.ukithelp@le.ac.uk −Web chat on go.le.ac.uk/ithelpwebchat

9. Follow @uolits Keep updated with service updates, IT news and hints and tips