Download presentation
Presentation is loading. Please wait.
1
Microsoft Navision (Dynamics NAV)
Rīgas Tehniskā universitāte Datorzinātnes un informācijas tehnoloģijas fakultāte Informācijas tehnoloģijas institūts Modelēšanas un imitācijas katedra Microsoft Navision (Dynamics NAV) (pēc Microsoft ® reklāmas materiāliem) Arnis Lektauers
2
Microsoft Dynamics NAV (Navision)
Iespējas koncentrēties uz sava biznesa pamatuzdevumiem ATSKAITES UN ANALĪZE E- KOMERCIJA Objectives of presentation: Give an overall presentation of the Microsoft Navision product line, also within the MBS product offering Will show: How Microsoft will answer your needs what value Microsoft Navision brings to your business how Microsoft Navision helps you run your business how the architecture and technology can benefit you <Click> - Freedom to Focus on your Business <4 clicks> - Microsoft Navision diagram CRM SCM MICROSOFT DYNAMICS NAV FM TEHNOLOĢIJA
3
Microsoft Dynamics NAV attīstības posmi
Microsoft Navision 5.0 2015 Microsoft Navision 4.0 Next Slide Wrap-up 2012 2008 2007 2005
4
Uzņēmējdarbības problēmas
Uzdevumu risināšana integrētā vidē Iekšējā realitāte Esošā programmatūra ir novecojusi un neefektīva: - Nesniedz skaidru finanšu pārskatu - Klienti un piegādātāji pieprasa jaunas sistēmas - Darbinieki dara, ko spēj ar esošajām sistēmām Bizness nedrīkst tikt traucēts Šodienas prasības Darbinieku ražības paaugstināšanas nepieciešamība Darba efektivitātes paaugstināšanas nepieciešamība Labākas informācijas piekļuves un atskaišu veidošanas nepieciešamība Daudzu sistēmu konsolidācijas un nodaļu sasaistes nepieciešamība Esošās sistēmas pilnveidošanas nepieciešamība Today’s demands put a lot of pressure on your business. You have to not only keep up with but outpace your competitors, you need to stay in touch with your customers and partners, you need to find ways to empower your employees so they can be more productive and you need to stay in control of finances. However, the internal reality is that your current business software no longer exactly fits your needs and changing it is expensive, if even possible. It doesn’t give you a clear picture of your financial situation, or perhaps your suppliers or customers are demanding a different set of technologies than you currently have, and your employees are doing what they can with the system but they seem to be wasting a lot of time just bending to its rules and whims, rather than the other way around. Whatever you do can’t disrupt your daily business, because we all know that just a few days of downtime can spell disaster for any business. However, you realize that you have to do SOMETHING. And there is real anxiety associated with making any changes. Can I afford it? Not just the upfront cost, but maintenance over time. Can I do it? Worried about making wrong decision….What if a choice today limits me from something that sounds good tomorrow. Once I do decide to move forward how do I know that the solution will be with me for the long term? Than answer is that you can address these pressures head on by investing in dependable technology that will help increase productivity and connect your business. You might be thinking, ok, but what does that technology look like… Vai pieņemts pareizais lēmums? Vai risinājums ir uzticams un drošs? Vai risinājums darbosies pietiekami ilgi? Bažas par izmaiņām Investīcijas uzticamā tehnoloģijā, kas var palīdzēt uzlabot ražību un biznesa integrāciju
5
Tehnoloģija, kas var palīdzēt…
Uzlabot ražību un motivēt darbiniekus: Biznesa procesu racionalizācija un automatizācija Vienota ieskata gūšana biznesā Piesaistīt klientus un partnerus: Klientu stratēģiskā piesaiste un augstas kvalitātes pakalpojumu nodrošināšana Iepirkumu, pirkuma pasūtījumu, krājumu racionalizācija Nodrošināt stabilu, uzticamu un drošu vidi: Stabils darba pamats ar plašu atbalstu Adaptācija sava biznesa vajadzībām Integrēt visas biznesa jomas: Krājumi, finanses, budžets, projektu vadība, pārdošana un mārketings, maksājumi, klientu apkalpošana, piegādes ķēdes u.c. <click> 1. Empower your employees Streamline and automate business processes so employees can focus on increasing business value rather than manual tasks like stacks of paperwork, backlogs of orders and data re-entry (which is prone to errors causing all sorts of other problems) Enable insight into business with powerful analysis, reporting, forecasting & budgeting tools. Employees are able to do their jobs much better, and you are able to better understand the health of your business when you can view, analyze and create detailed reports of business data and metrics. But this has to be quick and easy or it simply won’t get done, at least not as often as it should. Better allocate resources with project management that is integrated with your accounting system and only take on projects that have a high chance of success. With good Project Management and Accounting you can more accurately predict which projects have a better chance of succeeding and which ones will likely fail. You can move resources to the successful projects and avoid the losers before they drain your business. Employees are empowered to succeed instead of doomed to fail. 2. Connect you with your customers and partners By connecting with your customers you can understand just who your customer is, what their needs are, what causes them to buy and how to sell them additional products and services based on their buying patterns. Get technology that can help you connect with your partners and suppliers so you can streamline and automate your purchasing and order processing processes and stay in control of inventory 3. Provide a stable, reliable, secure environment Make sure the technology you choose is stable, secure and has been around a while. There is nothing more frustrating than buying a solution and then not being able to locate the company who created it a few years later when you have outgrown. Get a solution that is build on a solid foundation and has widespread support and that is completely adaptable to your business, now and in the future. 4. Integrate all areas of your business Finally, you need a solution that can help integrate all aspects of your business. This is really the only way to streamline all your business processes. You can connect everything: Inventory, Finance, Budgeting, Project Management and Accounting,, Sales & Marketing, Payroll, Customer Service etc… Next Slide What is Navision
6
Neatkarīgie programmatūras izplatītāji
Integrētā inovācija Izstrādes rīki Neatkarīgie programmatūras izplatītāji Klientu attiecību pārvaldība Piegādes ķēžu vadība Finanšu vadība Analīze Key Points: Microsoft’s mission Microsoft Business Solutions delivers on this mission through solutions and technology that address a wide spectrum of business needs. Full Value “stack” is what sets us apart Detail: Let’s start at that first key component – the development tools layer. Visual Studio gives us and our ISV partners the tools needed to design an infrastructure that is customizable and affordable for your business. the development tools layer. Visual Studio gives us and our ISV partners the tools needed to design an infrastructure that is customizable and affordable for your business. The next level – the gray blocks on the left – show our ongoing investment in servers – from Small Business Server to SQL Server to Exchange, give you a data repository that is trustworthy and scalable to meet your information storage and reporting needs. The green blocks on the right are focused on productivity. Many of you may use Office and Windows in your business – and, the more that we integrate our business applications within this framework you are familiar working in, the faster your team can be productive and effective in using business applications in their jobs. Our intent is to continue to merge all applications together, so that workers no longer have “Multiple systems” to work between, but rather one interface that provides all functions one needs to be productive. This includes , word processing, transition posting, tracking customer interactions, and more. Productivity means cost savings to you, and the total solution from Microsoft is designed to help you meet those goals! [CLICK] Microsoft Business Solutions provides business applications that connect or integrate vital business processes – both internal and external – within an organization. These processes consist primarily of managing financials, managing customers and sales, managing the operational side of the business such as the supply chain, and finally, managing the information needed for the business to run successfully through Analytics and Reporting. We consolidate these process groups and provide solutions that connect and streamline them through technology – so that our customers can focus more on making decisions on how to run their business, rather than worrying about the manual steps it would take to manage their business if they did not have applications such as MBS apps. The first category is ERM – this stands for Enterprise Resource Management and primarily focuses on the financial side of the business, but also integrates in Human Resources and Payroll processes, and managing projects within an organization for highest profitability. Our ERM solutions are designed to fit an organizations needs in these areas – right out of the box, but can certainly be customized to uniquely fit a customer’s needs if desired. The second category is CRM – this stands for Customer Relationship Management, and manages the sales, marketing and service automation needs within a company. For those of you in the room that may work in sales, you know what it’s like to manage a lead through the entire sales process – CRM applications help you do that by giving you the information and resources you need to more efficiently close that deal. Likewise, on the service side – as soon as a customer calls in with a service request, technicians are equipped through CRM to see status reports, or even to order inventory or other items that will satisfy the customers service request. Third is SCM or Supply Chain Management. For organizations that need to carry inventory, manufacture products, and get them to the retail store, or customer location, automating the supply chain process is very important to company profitability by means of trimming costs and making processes more efficient. The MBS SCM applications help businesses manage these types of processes, so that nothing is overlooked, and in many ways, things take care of themselves through pre-built applications from us, designed to meet the customer’s needs. Finally – every business needs information to run smoothly, and MBS analytics applications help companies plan and budget, as well as run reports in any format for people who need information. Analytics capabilities are prevalent across all of our applications, so that any user is informed, and the real value of the solution shines through. We design our products so that they connect – or integrate together, so, CRM is talking to Financials, and inventory is updated through purchasing. Our applications are designed for companies across many industries. However, many customers prefer to purchase more specific applications that are created with their industry needs in mind. For that reason, we partner with countless ISV partners who develop add-on products that compliment our core solutions you just learned about. Our end-goal in designing solutions – along with our industry partners, is to help you integrate and connect for greater efficiency and cost savings. By empowering your employees, connecting with customers, and integrating with business partners, you can affectively compete by having a thorough view of your business. Business Insight like this enables you to grow, profitability. Our solutions, our partners and our services are committed to helping you realize your potential
7
Kas ir Microsoft Dynamics NAV?
Iespējas koncentrēties uz sava biznesa pamatuzdevumiem Biznesa izaugsme Datu integrācija Pielāgojami risinājumi ATSKAITES UN ANALĪZE E- KOMERCIJA Slide covers the overall view of what Microsoft Navision is and what it will achieve for your business: <click> For diagram Business Growth Microsoft Navision is an integrated business management solution designed for growing mid-market companies that want the freedom to focus on their business. It adapts to your changing needs and provides a solution that is continually innovative and also backed up by a vast network of Microsoft Certified Partners. Data Integration Microsoft Navision integrates critical financial, operations, customer, distribution, and e-commerce data into one solution you can implement rapidly, learn and use easily, and customize and maintain with minimal disruption to your business. It will sharpen your competitive edge by providing deep access to integrated information, powerful analytic tools and superior service capabilities. Customizable Solutions Microsoft Navision is fully customizable and with it you can build a solution that meets the specific needs not only of your business, but also your industry. This will give you the freedom to focus on your business and adapt efficiently to market changes without disrupting everyday operations CRM SCM FM TEHNOLOĢIJA
8
Microsoft Dynamics NAV pielietojuma mērogs
Afganistāna Alžīrija Angola Argentīna Austrālija Austrija Bahreina Beļģija Botsvāna Brazīlija Bulgārija Burkina Faso Kanāda Ķīna Horvātija Kipra Čehija Serbija Singapūra Slovākija Slovēnija Dienvidāfrika Spānija Zviedrija Šveice Tanzānija Taizeme Tunisija Turcija Uganda Apvienotie Arābu Emirāti Lielbritānija ASV Zambija Zimbabve Dānija Ēģipte Igaunija Etiopija Somija Francija Gambija Gana Vācija Grieķija Ungārija Islande Indija Indonēzija Īrija Izraēla Itālija Jordānija Kenija Kuveita Latvija Lībija Lietuva Maķedonija Madagaskara Mali Malta Malaizija Mauritānija Meksika Maroka Mozambika Namībija Jaunkaledonija Jaunzēlande Nigērija Norvēģija Omāna Filipīnas Polija Portugāle Katara Rumānija Krievija Ruanda Saūda Arābija Senegāla Microsoft Dynamics NAV produkta pieejamība Vairāk kā 45,000 lietotāju Vairāk kā 1,600 sertificēto partneru Vairāk kā 40 produkta lokalizēto versiju Tiek pārdots vairāk kā130 valstīs Vairāk kā 1000 pielikumu When you join with Microsoft Navision you enter a network of thousands of experienced Partners worldwide. Microsoft has the experience, the tools, the support and the training to really help their Partners succeed <CLICK> List of countries
9
Microsoft Dynamics NAV priekšrocības
Produktivitātes pieaugums Microsoft Navision benefits your business by helping you: <click> Increase productivity and control with an integrated, easy-to-use solution that helps you simplify business processes and maximize operational efficiency. Sharpen your competitive edge with deep access to integrated information, powerful analytic tools, and superior customer service capabilities. Grow your business with a solution designed to adapt to changing needs and continuing innovation, backed by Microsoft. Connect people, information, and processes and work without barriers across a global marketplace. Next Slide Further detail on each business objective will be given in the following slides, starting with increasing productivity Konkurētspējas uzlabošana Biznesa izaugsmes iespējas Sadarbības uzlabošana ar klientiem un partneriem
10
Produktivitātes uzlabošana
Vienlaicīga pieeja integrētiem, aktuāliem finanšu, ražošana, sadales un CRM datiem Efektīvas darba vides izveide Darbības efektivitātes maksimizēšana Boost productivity in every area of your business by automating and integrating critical operations into a highly efficient work environment. Provide concurrent, online access to integrated, updated data Financial, manufacturing, distribution, and customer relationship management (CRM) data are continuously added or updated to a security-enhanced, integrated database that provides employees with online access to the accurate information, extensive drill-down capabilities, and integration with Microsoft Office applications they need to process transactions and analyze information efficiently, as well as serve customers faster and more effectively. Create a highly efficient work environment A familiar, Microsoft Office-like interface lets users manage information and processes without juggling applications, while automated processes and information tracking capabilities reduce manual data entry and make it easy to accommodate changing workloads and requirements without sacrificing accuracy. By linking key accounting processes across databases, currencies, and companies and leveraging multi-language capabilities, your entire organization can control finances, manage operations, sell products, and satisfy customers more efficiently. Maximize operational efficiency Speed routine accounting tasks with automated reversals of journal postings and the ability to apply partial payments, control mission-critical supply chain processes with alerts and notifications, and simplify manufacturing processes with a solution that’s tailored to grow alongside your needs. Powerful XML-based technology and integrated data help streamline your business by ensuring that employees, customers, and partners access up-to-date information, helping them to find answers, plan better, and handle orders efficiently. Next Slide I will now take you through each area in detail Where possible we will show the specific functionality that will help your business, starting with “Providing concurrent access to integrated, updated data”
11
Vienlaicīga piekļuve integrētiem, aktuāliem datiem
Centralizēta datu bāze Vienkāršas informācijas analīzes iespējas Vienlaicīga informācijas piekļuve Detalizētas tranzakciju informācijas ieguve Microsoft Dynamics NAV datu eksportēšanas iespējas Citu Microsoft programmatūras līdzekļu izmantošanas iespējas There are many examples of how providing concurrent access to data can improve your productivity <presenter to chose most suitable examples> Create a central database of financial, manufacturing, distribution, and customer data: Data from across your business is entered, updated, and stored instantly in a single database, so that users can access updated, accurate information from anywhere in your system. A centralized database for financial, manufacturing, distribution and CRM functionality means one-time information entry and simultaneous access to updated, real-time information from across your system. Easily drill down to individual transactions and information about particular events: Locate and pinpoint transaction details from anywhere in the system, with a complete audit trail that helps ensure that even complex transactions are transparent. Easily drill down to individual transactions and information about particular events. A full audit trail helps ensure even complex business transactions are transparent. G/L registers record every entry made and where and when it originated. You can view all G/L entries for all accounts or specific accounts from your Chart of Accounts, account cards and so on. The Find function on any field and in any window lets you locate information. The Change Log records all direct user changes to master data. A chronological list of all changes to any field in any table is available <Click Screenshots > New sales pane and drill-down capabilities Screenshot showing the ability to drill down into further sales information from the sales documents (here an invoice) Access information simultaneously: Multiple users can connect to up-to-date business information concurrently, eliminating delays from inaccessible data and enhancing productivity and responsiveness. Capture detailed transaction information: Sum Index Field Technology (SIFT) stores data at the detailed transaction level, yet provides immediate online access to continuously updated information. Import Microsoft Navision data into Microsoft Excel or your preferred spreadsheet: Work with the analytic tools you already know and use to gain further insight into your business. Import Microsoft Navision data into Microsoft Excel create mail merges in Microsoft Word access data from Microsoft Navision through the Internet. <click for screenshot> Sales Campaign financial analysis Screenshot showing the financial results of a sales campaign exported to Microsoft Excel. Use familiar Microsoft software: Create mail merges with Microsoft Navision data in Microsoft Word analyze data using Microsoft Excel access information through your Microsoft Internet Explorer Web browser. Next slide creating a highly efficient work environment
12
Efektīva darba vide Microsoft Office stila lietotāja saskarne
Vienota pieeja informācijai Finanšu pārvaldības racionalizācija Administratīvo izmaksu samazināšana Pielāgotu atskaišu izveide Daudzu valodu atbalsts Datu ievades kļūdu samazināšana Work within a familiar Microsoft Office-like interface: Minimize training and enhance productivity by providing users with an intuitive environment that lets them navigate easily through the system and access information without juggling applications. <spend time on this point, see below> <click for screenshot example> Screenshot details – User interface Microsoft Navision 4.0 delivers a user experience that helps both employees and systems administrators be more efficient and productive, with less effort. The Microsoft Navision Navigation Pane looks and functions very much like the Navigation Pane in Microsoft Office Outlook® Its main menu content has been structured around departmental areas to reflect employees’ roles and tasks. Each of these areas has its own menu. This makes it easy to find needed functionality, quickly. displays one menu at a time Menu buttons at the bottom of the pane enable users to switch from one menu to another. The menus are organized in intuitive, logical tree structures, just like the folder structure in Windows Explorer Menus contain menu items for the windows, reports, and batch jobs that users have access to. To make it easier to navigate within a menu, related menu items are gathered in menu groups. Key Benefits: Employees can personalize the Microsoft Navision main menu to suit the way they work. Administrators can design and configure the Microsoft Navision main menu to help employees do their job easier and faster. Key Features: Consistent user experience for employees and administrators Intuitive, effortless user operations Flexible design mode for administrators Provide users with one-stop access to the information they need: Employees can access Microsoft Navision and other company applications from a personalized home page that provides multiple views and convenient links to the information and applications they need to do their jobs. Streamline financial management across your organization Link accounting processes across databases, currencies, and different charts of accounts with the ability to create and distribute inter-company transactions across multiple companies, with full audit support. Accommodate changing workloads and customer requirements: Trace information easily throughout the system to monitor order and operations information and customer requirements. System-wide updates help reduce data entry and ensure that information is always accurate and current. Trace information easily throughout the system, making it easy to accommodate changing workloads and customer requirements. System-wide updates reduce data entry and ensure accuracy. Minimize administrative costs: Help save employees’ time and effort by automating tasks such as document and report generation. Enhanced support for XML-based transfer across disparate databases and locations reduces the need to recreate documents and manually upload or deliver them. Automating tasks such as document or report generation. Easily create custom reports that meet specific needs: Step-by-step wizards equip non-technical staff to build the reports they need from scratch. Reduce data entry errors. Enter data once for updating in all the appropriate places, reducing data re-entry and improving information accuracy and consistency. Communicate in multiple languages: Change languages on the fly to enable your global workforce to easily exchange information in their native languages. For example, a report issued in German can be read by English-speaking colleagues. Multi-language capabilities empower employees to view Microsoft Navision information and access online Help in their own language. Customize Help to your business. View online Help in your language of choice, and easily add Company Notes to any area of online Help to update or elaborate on company-specific procedures. Next Slide Maximise operational efficiency
13
Darbības efektivitātes paaugstināšana
Grāmatvedības pamatuzdevumu efektīva izpilde Atsevišķu tranzakciju audits Tranzakciju izmaksu samazināšana Lieku un pārmērīgu izdevumu identificēšana Šauro vietu novēršana Lietotājspecifiski paziņojumi Take the pain out of key accounting tasks: Make your system work for you with the ability to quickly reverse journal postings and changes for manual entries in General Ledger journals—including related entries such as customer, vendor, and VAT entries—with full audit support. Unapply and reversal of postings makes it possible to reverse all postings and changes related to an application, both regarding customer ledge entries and vendor ledger entries. <click for screenshot> Screenshot showing how to unapply vendor entries incorrectly posted. You can also reverse entries created from lines manually entered in the General Ledger, including a clear audit trail of the process. Global customers get more flexibility with new consolidation functionality enabling them to choose which method to use when translating the G/L account from a foreign entity. Work flexibly with payment processes: Define and apply partial payments, including selecting specific amounts to be applied to documents and viewing information about entries and applications prior to General Ledger posting. New Partial Payment functionality gives you more flexibility with the ability to decide how a payment is applied. Simplify manufacturing processes: Smaller, growing businesses can take advantage of a simplified manufacturing foundation that includes rapid visibility into work in process, support for order-by-order workflow, and the ability to add new modules and functionality as business needs become more complex. Manufacturing foundation Screenshot showing the production schedule view (using Gantt Chart) Maintain tight control over your supply chain with user-specific alerts and notifications: Track and monitor mission-critical events, potential item shortages, production processes, cash flow issues, and more with new capabilities that keep you informed about all areas of your supply chain and enable you to proactively manage operations and expenses. You receive alerts that tell you whether goods have been delivered to you or whether they are late, or to be updated on adjustments made of bill-of-materials so can you change your orders accordingly Alerts can be sent to warn you and your vendors that a crucial item will soon be out of stock in your warehouse Microsoft Business Solutions-Navision Business Notification Screenshot showing the user’s possibility to subscribe to their own alerts and notifications Reduce transaction costs: Web-based self-service options supported by powerful XML-based technology let your customers and business partners easily place their own orders, monitor order status, and more, streamlining transaction processing and reducing costs. Identify excessive expenses: Plan more effectively with real-time information on inventory and calculation of landed costs. Help eliminate bottlenecks and costly data entry errors: Automated processes, deep visibility into product, pricing, and order data, and continuous system updates help you quickly identify and respond to problems. Audit individual transactions: Examine the details of individual transactions or events with a complete audit trail that includes histories of even the most complex business transactions. Next slide New business objective – how to sharpen your competitive edge with Microsoft Navision
14
Konkurētspējas uzlabošana
Sava uzņēmuma konkurētspējas uzlabošana Biznesa tendenču, iespēju un problēmu izpratne Uzņēmējdarbības nodrošināšana 24h diennaktī Klientu vēlmju nodrošināšana Let us see how Microsoft Navision will help you sharpen your competitive edge. Microsoft Navision allows you to: Understand business trends, opportunities, and problems Integrated applications, flexible data views, and powerful, easy-to-use analytical and reporting tools equip employees and executive decision makers to look at your business from any angle to accurately monitor trends, respond quickly to opportunities, and precisely identify problems. Open your business 24-hours a day Depending on security permissions and access rights, customers, vendors, and other partners can seek information, place orders, and restock inventory via self-service Web applications that update the system as necessary and extend your business to provide round-the-clock service. Improve customer satisfaction Personalize customer relationships with access to complete buying histories, process orders quickly, make intelligent, last-minute exceptions and changes, and respond knowledgeably to queries to provide exceptional customer service. Next slide Now go through each area in detail starting with ”Understand business trends, opportunities and problems”
15
Biznesa tendenču, iespēju un problēmu izpratne
Informācijas piekļuves un atskaišu vienkāršošana Vajadzīgo datu analīze brīvi variējamā veidā Nestrukturētu datu transformēšana strukturētā informācijā Simplify information access and reporting: Integrated applications and online access to real-time data provide you with the exact information you need to understand your business. Wizards equip non-technical staff to create reports from scratch, while an open development environment enables rapid, efficient customizations for reporting and analytics. <click for screenshot> In the Consolidated Trial Balance report, you can see the financial statement data from a subsidiary Analyze the data you want, the way you want: Flexible data views, graphical key performance indicators, and rich drill-down capabilities make it easy to sort, filter, and analyze sales and profitability trends, inventory movement, orders and fulfillments, marketing campaigns, and more. Transform raw data into decision-driving intelligence: Microsoft Navision Business Analytics delivers relevant information from across your business directly to the desktop. Without leaving a familiar Microsoft Office-like environment, users can work with intuitive tools for Online Analytical Processing (OLAP) to analyze data from virtually any angle, in formats that target specific audience needs. Business Analytics for Microsoft Business Solutions-Navision The advanced offering of Business Analytics has an intuitive Outlook-style interface that has a familiar feel for many users, and thereby reduces the time needed for training Attribute characteristics to the information you record in your daily work: Gain insight into key areas of your business with a deep analysis of detailed characteristics. Set up dimension value hierarchies and defaults: Set up rules and defaults for dimension values to reflect your reporting and accounting needs, ensuring that information is consistent and meaningful to your business. Gain analytical flexibility with SIFT: Sum Index Field Technology instantaneously calculates totals, but lets you examine details about financial information relating to customer, vendors, items, fixed assets, and general ledger accounts. Analyze individual or consolidated data on your business contacts: Identify key accounts or track individual customer contacts so that you can make smarter decisions and strategize for the future. Plan effective marketing campaigns: Create a precise target group from your contacts database according to criteria you specify. Next Slide Open your business 24 hours a day
16
Klientu vēlmju nodrošināšana
Attiecību personalizācija un proaktīva pārvaldība Ātras atbildes uz klientu pieprasījumiem Precīza klientu pakalpojumu izpilde Komunikācijas klientu valodā Personalize customer relationships and proactively manage order requests: Define individual customer profiles with specific criteria for discounts, reminders, and finance charges. Instant access to complete customer buying histories equips sales assistants to advise customers about order quantities, suggest related items, and respond quickly to unclear requests. Speak your customer’s language: Change languages on the fly to send orders, confirmations, and invoices in your customer’s language, as well as receive or make payments in any currency. <click for screenshot> Profiling and segmentation Screenshot showing the tools for selecting contacts for marketing activities based on user-defined criteria. It also shows that you can send mails to your customers in their language. Provide fast, informed answers to customer questions: Information about item availability, substitutes, prices, and discounts are accessible through a single window view. Pinpoint customer service needs quickly: Drill down into customer profiles for immediate access to customer contracts, warranty, and services information, and easily accommodate preferences for service technicians, service hours, billing options, and more. Respond quickly to customer changes: Modify customer orders at any point in the delivery cycle. Make satisfactory item substitutions for out-of stock inventory: Item cross-referencing lets you find the goods your customers want with the click of a button by identifying in-stock alternatives of a similar style, brand, and price. Avoid the surprise factor You identigfy service requirements in advance and have accurate and up to date information on future demand. This means you are better equiped to deal with customer needs Next Slide New business objective – how to grow your business with Microsoft Navision
17
Biznesa izaugsmes iespējas
Izaugsme, lokālo darbību sasaistot ar globālo partnerību Investīcijas nākotnes attīstībā Adaptācija izmaiņām bez negatīvas ietekmes uz uzņēmējdarbību Sava uzņēmuma biznesa izaugsmes iespējas Microsoft Navision is designed to offer you unlimited possibilities for expanding the solution as your business grows. The solution’s unique functionality and features allow you to easily expand the program as your business needs change, and to maximize your competitive advantage to grow your business. Grow with the local backing of a global partnership No matter where your business is located, call on the expertise of local Microsoft Certified Business Solutions Partners and independent software vendors (ISVs) to help you quickly design, implement, and maintain a cost-effective solution to match your specific business needs. Adapt to change without disrupting your business Respond quickly and effectively to market demands, updating information, enhancing analytics capabilities, and implementing process and operational changes on the fly, with no downtime or service interruptions. Invest in a path to the future Start with what you need, and then add capabilities as your business changes and grows and upgrade painlessly to new versions of Microsoft Navision Backed by Microsoft and supported with periodic updates and new releases, Microsoft Navision enables you to make the leap to new technologies and business practices and extends the value of your IT investments through deep integration with other Microsoft applications. Next slide Now go through each are in details, starting with “Grow with a global partnership”
18
Sava biznesa sasaiste Sadarbība ar klientiem un partneriem
Informācijas un procesu sasaiste Brīva un atvērta sadarbība, taču nodrošinot informācijas aizsardzību Brīva darbība globālajā tirgū Connect information and processes Provide employees, customers, partners, and vendors with online access to role-based information precisely targeted to their needs, as well as connect financial and supply chain processes across multiple databases and locations. Collaborate freely, yet protect information Help ensure that data flows freely across your business, enabling employees to collaborate effectively with each other or with partners providing customers with the self-service capabilities that increase efficiency, satisfaction, and profitability. Role-based access rights help ensure that the right information reaches the right people. Work without barriers across a global market Communicate more effectively with your global partners and customers using XML-based document transfer multi-language capabilities currency conversion capabilities. Next Slide Look at each area in detail starting with: Connecting infomation and processes
19
Informācijas un procesu sasaiste
Detalizētas informācijas ieguve Precīzas informācijas piegāde ārējiem lietotājiem Informācijas sasaiste ar radnīecīgiem lietojumiem Finanšu informācija sasaiste starp uzņēmumiem Piesasite partneriem un klientiem Elektroniskā komercija - XML Drill down to detailed information from any point of access: Your employees connect simultaneously and instantly to real-time data on everything from production orders and inventory levels to customer status and marketing campaigns. Provide appropriate, precise views of information from across your business to external users: Business partners, customers, and vendors can access the information they need to place orders or collaborate within the supply chain. Connect information using the applications you already know and use: Tight online integration with Microsoft Office ensures customer, team, and task information is continuously synchronized in Microsoft Outlook, while smart tags enable users to drill down to Microsoft Navision information while working in Outlook, Word, or Excel. <click for screenshot> Microsoft Outlook Integration This screenshot shows the Contacts list in Outlook after synchronization with Microsoft Navision. Link financial transactions and information smoothly across affiliate companies and different locations: Simplify complex financial processes with the ability to create and distribute inter-company transactions—including sales and purchase documents, general ledger entries, and more—with support for different charts of accounts, multiple databases, multiple currencies, and multiple languages. Intercompany Postings Screenshot showing the Intercompany postings transactions outbox Harness the power and convenience of Web-based e-commerce: Customers and partners can serve themselves easily and efficiently through Web-based self-service and XML-based computer-to-computer interaction. XML enables information rich data exchange and streamlines the import and export of data Facilitates document exchange across different platforms and databases Improves the overall performance of Microsoft Navision with handling XML document exchange Makes it easier for Microsoft Certified Partners to customize XML document exchange Using the XMLport designer, Microsoft Certified Partners can design objects that map data between Microsoft Navision and a particular XML document XML data can be mapped to C/SIDE tables, fields and variables Developers can use code to manipulate the XML data during import and export Connect partners and customers to your business management system: Role-based Web portals define consumer, business-to-business partner, vendor, external sales agent, and other roles. Participate as a supply chain partner cost effectively Accommodate the changing requirements of any partner quickly Use Microsoft Biz Talk Sever to orchestrate business processes smoothly, both within and between business organizations Next Slide Collaborate freely, yet protect information
20
Brīva un atvērta sadarbība
Atvērta piekļuve datiem Pieejas ierobežošana sensitīvai informācijai Datu koplietošana ar citiem biznesa lietojumiem Klientu pasūtījumu tiešsaistes kontrole Provide open access to data across your business: Give trading partners the ability to maintain and query data and documents in Microsoft Navision, depending on their particular role and access rights. Limit access to sensitive information: You define the access rights for your internal and external users, so that customers and partners see only the information appropriate to their needs. Customers can check on the status of their order anytime on the Internet: Self-service options provide customers access to your business, no matter the time zone in which they live. Share data with other business applications: Microsoft Navision supports connections between the database and other programs you may have. Next Slide Work without barriers
21
Brīva darbība globālajā tirgū
Daudzvalodu atbalsts Brīva datu apmaiņa Daudzvalūtu iespējas Brīva konkurence Eiropas tirgū Grāmatvedības standartu atbilstības vienkāršošana Collaborate effectively with multi-language capabilities: Send invoices and order confirmations in your customer’s language and communicate more effectively with partners around the globe. Pursue business opportunities more efficiently by communicating in your customer’s language Help your multilingual employees work more efficiently Exchange data freely across disparate platforms and databases with extensive support for developing and managing XML document transfer. XML enables information rich data exchange and streamlines the import and export of data Facilitates document exchange across different platforms and databases Improves the overall performance of Microsoft Navision with handling XML document exchange Present financial information in multiple currencies: Partners and stakeholders can view balances online and print financial reports for up to two currencies of choice simultaneously. Simplify compliance with Financial Accounting Standards and International Accounting Standards: For each General Ledger account, easily specify translation methods for foreign currency statements. Compete effectively in the European market: Convert your default currency to euro while maintaining your local currency for reporting requirements. Next slide The unique architecture of Microsoft Navision
22
Sistēmas arhitektūra Integrētā izstrādes vide Datu bāze GUI (Windows)
Darbinieki Komercijas portāls Microsoft Navision datu bāzes serveris Klienti un biznesa partneri Software alone won’t solve all your company’s business challenges. However, Microsoft Navision can deliver a key competitive advantage, by integrating your business knowledge and practices directly into your final business management solution. The open and easily adaptable Microsoft Navision architecture allow us to build in your own “best practices” along with other customized functionality for limitless system options. The strength of Microsoft Navision is its unique and highly flexible development environment C/SIDE. With C/SIDE, our implementation specialists can easily customize Microsoft Navision to fit your specific company needs. The object-oriented C/SIDE code eliminates redundancy, which results in an incredibly compact code base. All C/SIDE objects are fully integrated and can easily be modified, extended and reused, so we – as a Microsoft Certified Business Solutions Partner – can create vertical or tailor-made applications. Microsoft Navision supports Microsoft Navision Database Server and Microsoft SQL Server Worldwide objects form the basic framework of Microsoft Navision. They support the solution’s basic functionality and serve as the solution’s development core. Country-specific objects are added to ensure the solution meets national legal, regulatory and business-practice requirements. <Add your own country examples)> And finally, we add additional vertical and customer-specific applications to create a unique solution tailored to each individual customer’s demands. <Add your own company examples)> The unique approach lets customers avoid complicated and risky third-party product integrations, and it also means we virtually never have to say no when a customer requests specialized functionality. Personalized and customer-specific solutions are not only about what the system can do, but also how users interact with the solution. Microsoft Navision allows users to interact with the system through a variety of user interfaces – as a matter of fact you can change the user interface as rapidly as you change the way you do business. Users can access Microsoft Navision in a variety of ways: using their PC and the Internet or other external applications. The solution also supports Internet-based features such as the Microsoft Navision Commerce Gateway and Commerce Portal. Commerce Gateway Compared to traditional solutions like traditional EDI, Commerce Gateway is a highly cost-effective and scalable solution. You’ll be able to respond to the changing requirements of trading partners. It will be easier both to find new trading partners and to meet the changing needs of existing partners, when you are open to collaborative commerce. Today, most customers and suppliers exchange trading information either by , fax, phone or the traditional postal service. Commerce Gateway enables information exchange faster by electronic means. And because the solution is based on standard technology that you can adapt to meet virtually any required format or standard, you’ll be able to meet the varying requirements of trading partners. Great flexibility in meeting the demands of your partners. Add new trading documents that you would like to exchange with your partners. Modify the existing documents should your information needs change. For example, you can add location information to a document you exchange. Break the barrier of doing business with dominant players in the supply chain. As a typical Microsoft Navision customer, you might be required to follow the electronic standards and formats of dominant Supply Chain players (vendor or customer). BUT you don't want to be bombarded with the complex details of EDI technology. And you don't want to become experts in the segments, data elements and codes that comprise a standard EDI message. On the contrary, you want to focus on your business – not the technology. With Commerce Gateway you will be able to adapt to the dominant players in the supply chain as Microsoft BizTalk can map between different formats like XML, EDIFACT, SAP IDOC and flat files. The mapping of information between two documents is handled in a graphical user interface, which makes it very easy to create new document maps or change existing ones. By exchanging data electronically, you will also be able to receive (and send) information faster. This will give you better planning possibilities and thereby increase the overall efficiency of your organization. You will decrease your administrative burden since you won’t have to retype everything and this alone will reduce expenses and human error. Where it becomes really exciting is when you look at the possibilities to expand your market reach. In the past, some potential trading partners were out of reach because they were either too big, with huge demands for expensive traditional EDI solutions, or maybe they were too small, making the administrative costs involved in servicing these small customers prohibitive. Microsoft BizTalk Server excels because: It requires less administration. It is very easy to set up trading agreements with new partners. It is very easy to set up new agreements with existing partners. It is based on a secure and reliable communication. BizTalk Server 2000 can keep track of the information it has sent. BizTalk Server 2002 uses Microsoft Windows 2000 security features that businesses can use to securely exchange data with their trading partners. It uses a public-key infrastructure and Microsoft Component Service. BizTalk Server 2002 provides trading partner authentication through the exchange of digital signatures or certificates. It is easy to integrate with existing systems. Microsoft Navision supports all existing versions of Microsoft BizTalk Sever on Microsoft Windows 2000 and 2003 servers Commerce Portal Portal always 100% up-to-date Microsoft Navision and Commerce Portal are fully integrated, so the information can be extracted directly from Microsoft Navision or Their Microsoft SQL database. Partners will always be updated when they subscribe to news like price changes, changes in product lines, and so on, via . efficiency of your sales force will increase as a result of better collaborative tools that help them make better use of their time. Sales agents can view all their customer accounts on one screen and use the functionality in the back-office system. Personalization: users will gain Web access to personalized information features, which match the needs of their particular tasks. Self-Service: With Commerce Portal, customers and partners can serve themselves with comprehensive functions ranging from entering sales orders to viewing order status to tracking delivery all without drawing on internal resources and whenever and where ever they are. Little or no training required: Authorized users can also easily change other types of less dynamic information, such as the welcome text, company description, etc. The users simply change the text as you would change the text in any other application area of Microsoft Navision. Reduce printing catalog costs: All catalogs are maintained on Navision and can be viewed through web portal therefore ensuring they are up to date, targeted to your customer and bringing significantly reduced printing costs Collaboration: Commerce portal allows your business to be open 24 hrs a day therefore increasing amount of collaboration between you and your partners and reducing transaction costs Additional Sales Channel: Microsoft Navision allows superior up-selling and cross-selling ability as well as providing customer service through integrated solutions that closely knit front and back office together Worldwide Presence: Multi-language function allow you to work efficiently and easily within a global organization – both internally and with your international own customers Next Slide Technology framework of Microsoft Navision Lietojumserveris Komercijas vārteja (B2B) Microsoft SQL Server Pasaules līmeņa objekti Valsts līmeņa objekti Ārējie lietojumi Klientu specifiski objekti Vertikālo risinājumu objekti
23
Pielāgojama realizācija
Pieeja programmatūras pirmkodam Rīki un atbalsts pilnvērtīgam biznesam UNIQUE AND CUSTOMIZED IMPLEMENTATION As a Microsoft Certified Business Solutions Partner and business consultant specialists, (COMPANY NAME) understands the needs of medium-sized companies like yours. After discussing your requirements we can leverage the strength of the solution to create a vertical and customized version which meets your company’s specific requirements. The Microsoft Navision solution is so reliable that it can be installed out of the box on a PC within two hours. Depending on your company’s specific requirements an implementation may take between one and six months. Industry Specific Solutions is a new way to implement Microsoft Navision that allows you to get up and running with Microsoft Navision in just 9 days (2+5+2). In the first (and current for 4.0) version it is focused on phase 1 implementations (sales/purchase/items/G/L) and consists of a number of tools that help partners to automate manual tasks, guide the implementation and finds the right information from the customer. Industry-Specific Solutions comes preloaded with 5 data sets for the below industries, which will allow fast implementations in these businesses it should be understood as a toolset that will enable partners to build hundreds of verticals. The 5 Industry Specific Solutions are: Wholesale Furniture Machinery CPG (consumer packaged goods) High Tech What is the unique Customer benefit of Industry templates? A lower cost implementation A more standardized implementation meaning more predictable and higher quality Better documentation Easier upgrade, because of closeness to standard. AN END TO MODULAR BOUNDARIES Customization is the development backbone of Microsoft Navision, and it sets the framework for the unique capabilities and advantages of the solution. Because Microsoft Navision is based on the open C/SIDE development environment, our Microsoft Certified Business Solutions Partner (COMPANY NAME) isn’t restricted to offering your only modularly connected functionality, which may or may not meet their needs. With Microsoft Navision you can leverage your niche business practices by allowing our Microsoft Certified Business Solutions Partner to design a customized solution tailored to your exact requirements. With the flexibility of C/SIDE our programmers can modify the functionality of the entire application. This makes it simple and straightforward for us to customize the solution to fit your business needs and easily add new capabilities. Even though all Microsoft Navision functionality is integrated in the one solution, you only pay for the application areas you use. This means you can implement the solution in segments or phases, and when your demands change, you simply activate the features or functionality you need. Klienta vajadzības Microsoft sertificēts biznesa partneris Pielāgošanas rīki Pielāgots risinājums
24
Pielāgojama realizācija
Izstrādes rīki Komunikāciju rīki Lietotāja saskarnes izmaiņas Papildinājumi C/Side Lietojumserveris Procesu izmaiņas Vertikālie risinājumi Atkļūdotājs Smart Tags Toolkit Next slides Case studies Izstrādes vide N/ODBC Klientu monitors C/Front Koda nodrošinājums
25
Kādā veidā iespējams pilnveidot uzņēmējdarbību, nepalielinot izmaksas?
Galvenie mūsdienu uzņēmumu izaicinājumi Klientu pilnvaras Pareizais materiāls īstajā vietā un īstajā laikā Krājumu kontroles problēmas Klientu vēlmju izpilde Pārdošanas un izaugsmes mērķu izpilde Krājumu izmaksas (pieaugošas darbības izmaksas) Darba un darbību steidzamību Pārdevēju attiecību pārvaldība Growing manufacturers and distributors face many challenges from both Inside and outside their own supply chains. There is price and performance competition from competing supply chains as well as Competition from within supply chains : For example (Competition form within Supply Chain) retailers can compete against manufacturers name brands with lower priced house private label brands. This in turn increases the number of substitute items to manage within their product categories. Brand competition for market share in turn creates discounts, and short-term promotions that cause rapid fluctuations in demand and inventories Growing companies, have gained control of the processes that are critical areas to managing the challenges small and medium sized manufacturers and distributors by building out The ability to affordably adapt business processes. To meet each customers needs and compliance requirements To provide Fulfillment With a service level and delivery performance that are better than the competition: Growing companies compete on their abilities in handling these challenges, they win by flexing their ability to quickly adapt as a key strategy to win more business and to beat their competition By managing supply chain to meet each customers requirements. And at do this at the lowest cost. Enables growth Next slide First Growth strategy… adding new customers/retailers
26
Piegādes ķēžu atbilstība
Pārdevēji Jūsu uzņēmums Pircēji Vairumtirgotājiun pircēji Pirkuma pasūtījumi Fakss Papīra formas Pirkuma apstiprinājums ASN Mazumtirgotāji, uzņēmumi un pircēji Rēķini Looking at the Order to cash cycle on the customer facing processes: By incorporating the business requirements on how inbound Purchase Orders will be promised, accepted, fulfilled, communicated, and billed across all of your customers into an automated and integrated work flow; enables growing your products and services exposure within your customers at lowest cost Technology is the enabler not the solution; Technology enables the true value drivers which are the use of standards for synchronization between partners, the deep rich integration of processes and systems: which yields improved information accuracy, visibility, and velocity between trusted trading partners Naudas pārveduma maksājums Fakss Tīmekļa formas Pirkšanas puse Darbības Pārdošanas puse
Similar presentations
© 2025 SlidePlayer.com Inc.
All rights reserved.