1. Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
Chapter 7
Electronic Training

2. Electronic Training
Training that is mediated in some respect by a computer or other electronic, information processing device.
Sometimes called Computer Based Training (CBT)
Typically delivered through internet, intranet, or storage device (USB, CD, DVD and so on)

3. Types of Electronic Training
Programmed Instruction
Base technology for most CBT
Intelligent Tutoring Systems
Interactive Multimedia
Virtual Reality

4. Programmed Instruction (PI)
Used in ET programs
Consists of text, graphics, and multimedia enhancements stored in memory and connected to one another electronically.
Learning material is grouped into chunks of closely related information. Trainees are presented with a “chunk” and then tested for retention.
If not retained, trainees are referred back to the original information.
If retained, trainees are referred to the next chunk of information to be learned.

5. Intelligent tutoring systems
Provide some of the primary characteristics of a human tutor.
Expert systems
Monitor trainee knowledge within a PI module, and
Provide adaptive tutoring on the basis of trainee responses.
Example: Microsoft Excel Help and tutorials to teach users how to utilize different aspects of the program they are having trouble with.
More advanced forms of ITS “learn” the best methods of facilitating the trainee’s learning on the basis of the trainee’s responses.

6. Interactive multimedia (IM)
Integrates the use of text, video, graphics, photos, animation, and sound to produce a complex training environment with which the trainee interacts.
IM can be delivered through most electronic media that have visual and audio capabilities.

7. Desirability of IM Factors
Positive
Less Positive
Self-Pacing
Pace controlled by trainee
Not self-paced
Trainee can determine order of modules
Trainee must follow pre-determined module order
Can exit at any time.
Exiting restricted.
IT provides additional practice opportunities.
No additional practice available.

8. Desirability of IM Factors
Positive
Less Positive
Interactivity
Short segments followed by interaction.
Long, non-interactive segments.
Tests for judgments and skills as well as facts.
Just tests recall of information.
Feedback provides explanations
Feedback only on right or wrong.

9. Desirability of IM Factors
Positive
Less Positive
Multimedia Sophistication
Realistic and mutually reinforcing.
Limited sound and visuals.

10. Virtual Reality An advanced form of computer simulation
Places trainee in a simulated environment that is “virtually” the same as the physical environment.
Utilizes PI and ITS.
Programs vary in ability to simulate actual reality.
Trainee learns by interacting with objects in the electronic environment to achieve some goal.
Some health issues exist related to too much time in this environment.

11. Basic Components for creating and delivering CBT
Delivery Systems
Internet or Intranet
Portable storage device
LAN or Local computer
Learning Management System
Authoring &
Design Tools
Knowledge
Base
(provided by content experts)

12. Learning Management Systems
Track info related to training:
Administration
Enrollment
Tuition reimbursement
Training cost
Scheduling of trainers
Employee KSAs
Employees’ training activities