CGMs Review Meeting of Kannur BA

CGMs Review Meeting of Kannur BA
12th January 2017 Kannur

Our Motto... “We should approach the customer
instead of the customer approaching us” “Ensure the best and timely service to the customer” “Treat every meeting as a business meeting where everything is discussed in terms of revenue”

TELEPHONE REVENUE MANAGEMENT MEETING ON

BAwise Revenue Comparison 2015-16 Vs 2016-17
(Amount in Crs. of Rs.) TOTAL REVENUE BA (Up to Dec’15) (Up to Dec’16) VARIATION % OF BA Rank Palakkad * 111.62 125.45 13.83 12.39 1 Kannur 239.89 264.36 24.47 10.20 3 KERALA CIRCLE 144.88 6.73 BASIC PLUS BA (Up to Dec’15) (Up to Dec’16) VARIATION % OF BA Rank Alappuzha * 27.45 26.99 -0.46 -1.67 1 Kannur 49.34 47.77 -1.57 -3.18 2 KERALA CIRCLE 415.20 391.23 -23.96 -5.77 *Best performing BA under this segment

SSAwise Revenue Comparison 2015-16 Vs 2016-17
(Amount in Crs. of Rs.) BROADBAND BA (Up to Dec’15) (Up to Dec’16) VARIATION % OF BA Rank Kozhikode * 34.97 38.38 3.41 9.76 1 Kannur 47.39 51.79 4.40 9.28 2 KERALA CIRCLE 409.58 433.94 24.36 5.95 FTTH BA (Up to Dec’15) (Up to Dec’16) VARIATION % OF BA Rank Kottayam * 0.18 0.41 0.23 126.64 1 Kannur 1.08 1.41 0.33 30.46 9 KERALA CIRCLE 11.87 16.66 4.79 40.41 *Best performing BA under this segment

(Amount in Crs. of Rs.) CDMA BA (Up to Dec’15) (Up to Dec’16) VARIATION % OF BA Rank Thrissur * 3.28 2.79 -0.49 -15.04 1 Kannur 1.41 1.00 -0.42 -29.45 7 KERALA CIRCLE 21.83 16.51 -5.32 -24.36 WIMAX BA (Up to Dec’15) (Up to Dec’16) VARIATION % OF BA Rank Pathanamthitta * 0.81 0.89 0.08 9.88 1 Kannur 1.17 1.13 -0.03 -2.85 2 KERALA CIRCLE 18.23 16.14 -2.09 -11.49 *Best performing BA under this segment

(Amount in Crs. of Rs.) GSM - PREPAID BA (Up to Dec’15) (Up to Dec’16) VARIATION % OF BA Rank Thrissur * 68.34 85.95 17.62 25.78 1 Kannur 133.15 154.69 21.54 16.18 7 KERALA CIRCLE 913.85 134.47 14.71 GSM POSTPAID BA (Up to Dec’15) (Up to Dec’16) VARIATION % OF BA Rank Malappuram * 3.61 3.87 0.26 7.11 1 Kannur 5.95 6.11 0.16 2.69 4 KERALA CIRCLE 89.75 91.19 1.44 1.60 *Best performing BA under this segment

(Amount in Crs. of Rs.) EB (CIRCUITS) BA (Up to Dec’15) (Up to Dec’16) VARIATION % OF BA Rank Alappuzha * 0.39 0.89 0.50 129.26 1 Kannur 0.40 0.45 0.05 13.49 9 KERALA CIRCLE 15.27 22.02 6.76 44.26 *Best performing BA under this segment

Reconnection of Outgoing / Incoming Barred Numbers
85% of the OG Barred numbers to be reconnected before moving on to Incoming Barred status 55% of the Incoming Barred numbers to be reconnected before getting disconnected Less than 1% of the billed numbers should only get disconnected in a billing cycle Ensure that Higher class customers are paying their bills within the payby date

FIRST MONTH (TARGET – 90%) SECOND MONTH (TARGET – 94%)
Comparison of BA’s performance with best performing SSA and the Circle LANDLINE COLLECTION EFFICIENCY FIRST MONTH (TARGET – 90%) BA MAR APR MAY JUN JUL AUG SEP OCT NOV PATHANAMTHITTA* 81.29 78.22 80.69 77.44 81.24 81.31 80.90 75.25 78.47 KANNUR 75.23 70.87 71.61 71.65 72.21 71.83 70.68 67.43 67.34 KERALA CIRCLE 78.44 75.40 75.63 75.86 76.11 76.19 75.12 72.57 72.44 SECOND MONTH (TARGET – 94%) BA MAR APR MAY JUN JUL AUG SEP OCT NOV TRICHUR* 94.43 94.07 94.22 94.73 94.52 94.04 94.05 93.50 93.21 KANNUR 89.87 89.93 89.31 90.19 89.42 90.47 90.13 89.14 88.25 KERALA CIRCLE 90.35 91.78 91.47 92.19 91.67 92.34 92.18 91.85 90.34 *Best performing BA under this segment

THIRD MONTH (TARGET – 99%) SIXTH MONTH (TARGET – 99.8%)
Comparison of BA’s performance with best performing SSA and the Circle LANDLINE COLLECTION EFFICIENCY THIRD MONTH (TARGET – 99%) BA MAR APR MAY JUN JUL AUG SEP OCT NOV PALAKKAD* 95.45 95.59 96.64 96.24 97.01 96.25 97.09 96.52 97.15 KANNUR 93.23 93.27 93.36 93.51 93.99 94.24 94.57 94.25 94.21 KERALA CIRCLE 94.48 93.40 94.69 94.77 95.08 95.09 95.43 95.36 95.30 SIXTH MONTH (TARGET – 99.8%) BA MAR APR MAY JUN JUL AUG SEP OCT NOV TRICHUR* 99.16 98.43 98.60 98.26 98.90 98.91 98.76 98.95 99.06 KANNUR 97.53 97.32 96.86 96.09 96.46 97.19 97.06 97.31 97.28 KERALA CIRCLE 97.93 97.79 96.74 95.77 97.50 97.64 97.67 *Best performing BA under this segment

Reconnection of ICBarred cases
NOVEMBER-2016 Total (Landline & Broadband) BA No. of bills issued during Sept’16 Total ICB Cases % ICB against no. of bills issued % Reconn as on Reconn as on % Reconn as on Not reconnected % not reconnected to no. of bills issued PGT* 74313 642 0.86 27.41 188 29.28 454 0.61 CNN 184263 3154 1.71 25.71 912 28.92 2242 1.22 Total 21565 1.48 26.08 6261 29.03 15304 1.05 *Best performing BA under this segment

Reconnection of OGBarred cases DECEMBER, 2016
No. of bills issued during Nov’16 Connections OGB during Dec’16 % Connections disconnected against bills issued Total reconnections as on % of customers reconnected as on Bal. yet to be reconnected % of customers yet to be reconnected against bills issued ALP* 120356 6293 5.23 3768 59.88 2525 2.10 CNN 184698 13666 7.40 7472 54.68 6194 3.35 Total 95838 6.43 55244 57.64 40594 2.72 Class-wise details of OGB connections of December yet to be reconnected as on BA A B C D E F G N Total CNN 18 234 811 1113 2259 1240 519 6194 8 122 1481 6132 7560 15121 6884 3286 40594 *Best performing SSA under this segment

Analysis of Broad band connections OGB during December 2016 as on 26
Total reconnections as on % of customers reconnected as on Bal. yet to be reconnected PTA* 1922 1530 79.6 392 CNN 4605 3530 76.66 1075 TOTAL 35875 27513 76.69 8362 *Best performing SSA under this segment

Customers with Nil CDR and OGB in December 2016
BA Connections OGB during December’16 Nil CDR in November’16 and not yet reconnected As on As on Count % to total OGB CNN 13666 1135 979 7.16 Total 95838 9587 8359 8.72 *Ensure that Nil CDR Cases are not having faults. If found faulty, rectify the faults and get it reconnected

Consumer Mobility

Phase 7+ Progress in Kannur BA
Type Plan Integrated On Air Kannur BA % of Integration Kerala Circle % Integration 3G New 311 303 301 97% 85% 3G Swap 17 100% 2G Swap 118 2G New 18 9 50% 40% Kannur to take advantage of the newly commissioned sites. Focused marketing to be done to improve the revenue per BTS

IP Conversion Pending 3G Site Counts
Sl No. SSA Phase7+ site [Huawei Redep] Phase 7+ site [ZTE] Total 1 EKM 35 36 2 KNR - 20 3 MLP 10 4 TVM 5 8 KKD 6 KLM 7 TCR PKD 9 LD 46 37 83 57 sites converted to IP media during 2016 & 6 sites converted in Jan 2017 so far [5 in KNR & 1 in TCR]..

KPI Improvements Kannur BA 09-01-2017
Total Cells Parameter NO OF CELLS affected as on % w r to total cells Cells Cleared Kerala Circle % w.r.t. total cells DCR > 2% 5 0.20 1 0.43 TBR > 2% 3 0.12 2 0.77 SDBLOCKING > 1% 0.04 0.21 CSSR < 95% HUAWEI,ZTE 0.24 CSSR< 85% - NORTEL/ MOTOROLA 32 1.31 8 1.27 HFR > 5 % 57 2.34 17 1.56 57 sites converted to IP media during 2016 &

Status of Biannual EMF Survey-2017
Status as on SSA Total BTS Sites No of sites to be surveyed Survey Status Survey field Work Completed by Vendor/ BSNL- 03/01/2017 Survey field Work Completed by Vendor/ BSNL KNR 796 501 Work assigned, Survey started 10 Kerala 5367 3572 1016 1352 Ensure that Biannual EMF Survey is completed within the timeframe

3G Data Volume per Month per NodeB (in GB)
BA Jul_16 Aug_16 Sep_16 Oct_16 Nov_16 Dec_16 % increase from July to Dec KNR 537.11 534.61 618.87 620.21 555.97 547.89 2.01% CIRCLE 551.21 562.73 635.04 657.08 564.13 539.37 -2.15% Total 3G Data Volume per Month (in TB) BA Jul_16 Aug_16 Sep_16 Oct_16 Nov_16 Dec_16 % increase from July to Dec KNR Node B COUNT 443 477 496 508 516 16.48% DATA(TB) 230.27 247.99 299.77 307.68 276.36 276.09 19.90% CIRCLE NodeB COUNT 2688 2805 2936 3062 3152 3330 23.88% 1440 1539 1850 1965 1755 1754 21.81% Marketing efforts to be intensified to ensure upward trend in 3G data volume

Outages with Occurrences > 5 December 2016
HT MT LT Total 1 2 Site details in KNR SSA having outage occurrence> 5 SITE TYPE REMARKS TFC_CAT Instances RP Kaivelikkal EQP FAILURE CARD FAULT HT 9 RP Kadukkaram LINK HIGH ROOM TEMP MT 7

Outages with Occurrences > 24 hrs (Dec-2016)
HT MT Total 1 6 Repeated Outages of Sites October, November, December VHT HT MT LT VLT Total Sum of Instances December Sum of Instances November Sum of Instances October 0 2 6 10 16 31 17

GSM - BSS Related Complaints Count Pendency-wise as on 10/01/17
BA <4 days 4-7 days 8-15 days 16-22 days 23-30 days >30 Days Total KTM 30 31 59 58 96 274 TVM 26 34 60 2 5 127 KLM 38 39 8 121 KNR 56 25 6 117 PTA 17 20 24 98 CLT 36 18 16 10 86 TCR 33 7 71 ALP 1 53 EKM 21 MLP 32 PGT 15 4 TOT 319 262 240 94 143 1058

Infra sharing Achievement Status of Proposed Q-4 Target
(upto ) BA Annual Target Prop Tgt Feasibility recd RFIEd new Towers Status of Proposed Q-4 Target April to 4th Jan 5th Jan to 10th Jan Tot % Achieve ment Target achieved % achievement KNR 45 35 24 21 60 Kerala 300 234 185 1 186 162 2 164 70 182 6 4

Total achievement (New Towers + 3G/4G addition)
upto BA New towers 3G Addition 4G Addition TOT SP Given to TSP for 3G/4G (SO pen) April to 04th Jan 04th Jan to 10th Jan Tot KNR 21 7 49 2 Kerala 164 90 6 96 52 312 63

SR Pendency for Airtel and R-JIO SRs
as on (NEW SITES ONLY) TSP Time delay Total < 1 Month > 1 and <3 > 3 and <6 > 6 and <1 Yrs > 1 Year Airtel 17 6 1 24 R-JIO 3 7 20 34

Sales & Marketing CM

GSM SIM Activations - Prepaid
Dec 2016 Sl. No. SSA GSM Target for Dec: Dec-2016 Achievement % Acht. wrt Target 1 CNN 23,000 15,904 69.15% 2 EKM 25,000 13,555 54.22% 3 TCR 20,000 13,457 67.29% 4 PKD 11,000 12,504 113.67% 5 TVM 21,000 11,981 57.05% 6 CLT 16,000 11,440 71.50% 7 KLM 15,000 10,939 72.93% 8 MLP 8,329 55.53% 9 KTM 10,000 6,984 69.84% 10 PTA 9,000 6,003 66.70% 11 ALP 5,313 53.13% TOTAL 1,75,000 1,16,409 66.52%

Total activations by Franchisees
December 2016 BA Activation by Franchisee Total activations % Franchisee KOZHIKODE 5733 11698 49.01 MALAPPURAM 3593 8629 41.64 PATHANAMTHITTA 2372 6243 37.99 ALAPPUZHA 1948 5491 35.48 KOTTAYAM 2523 7261 34.75 ERNAKULAM 4659 14208 32.79 KOLLAM 3539 11476 30.84 PALAKKAD 3892 13088 29.74 KANNUR 4269 16278 26.23 TRIVANDRUM 2095 12540 16.71 THRISSUR 1986 14263 13.92 TOTAL 36609 121175 30.21

Total Sales by Franchisees
December 2016 BA Sales by Franchisee Total Franchisee Sales % MALAPPURAM 6.73 7.03 96 PALAKKAD 6.38 7.15 89 CALICUT 9.56 10.83 88 TRIVANDRUM 8.85 10.48 84 ERNAKULAM 15.54 18.79 83 KOTTAYAM 8.03 9.75 82 THRISSUR 7.66 9.82 78 KOLLAM 6.13 8.02 76 ALAPPUZHA 5.09 6.81 75 PATHANAMTHITTA 4.21 5.83 72 KANNUR 11.92 16.90 71 TOTAL 90.10 111.43 81

Recharge Sales by CSC/ DSA/RDs/ Franchisee
December (in Crores ) Sl No BA CSC DSA RD Franchisee Grand Total 1 ENK 0.63 2.38 0.08 14.30 17.31 2 CNN 0.50 3.58 0.27 11.16 15.25 3 CLT 0.24 0.97 0.00 8.39 9.59 4 TCR 1.71 0.01 6.55 8.53 5 KTM 0.16 1.10 0.34 7.22 8.48 6 TVM 0.98 0.22 6.99 8.47 7 KLM 0.18 1.44 0.29 5.08 6.69 8 PGT 0.17 0.58 0.35 5.80 9 MLP 0.23 0.36 6.12 6.43 10 ALP 0.14 1.50 0.13 4.65 6.30 11 PTA 0.92 0.20 3.66 4.85 3.13 15.40 2.25 79.92 98.44 % of Sale 3.18 15.64 2.29 81.18 100.00 % of Sale in TCR 20.04 0.09 76.78

Sales Comparison Oct- Dec 2016 CNN 15.545 10.82 12.7 22.4 18.79 15.73
(in Crores) BA Franchisee. Sales % Change Total Sales Dec Nov Oct CNN 15.545 10.82 12.7 22.4 18.79 15.73 18.1 3.8 PTA 4.211 3.96 4.26 -1.2 5.83 5.34 0.0 TCR 7.661 6.38 7.87 -2.7 9.82 11.01 10.04 -2.2 KTM 8.025 7.38 8.39 -4.4 9.75 8.91 10.11 -3.6 TVM 8.85 8.08 9.28 -4.6 10.48 9.65 10.95 -4.3 ALP 5.089 4.73 5.55 -8.3 6.81 6.32 7.26 -6.2 PKD 6.376 5.84 6.86 -7.1 7.15 6.71 7.68 -6.9 MLP 6.73 6.13 7.59 -11.3 7.03 6.48 7.91 -11.1 CLT 9.564 8.86 10.77 -11.2 10.83 10.22 12.21 KLM 5.91 7.23 -15.2 8.02 7.75 9.38 -14.5 EKM 11.923 15.51 17.37 -31.4 16.90 18.72 20.81 -18.8 Kerala 90.103 83.62 97.87 -7.9 111.43 106.83 120.3 -7.4

Top 10 Franchisees in Sales : December 2016
Sl No SSA Name Of Franchisee Total Amount (In Lakhs) 1 KOTTAYAM MORNING STAR AGENCIES PALAI 252.6 2 PALAKKAD FAIZAL TRADERS ALA_CHITTUR-NEW 243.5 3 KANNUR YM TRADE LINKS_THALASERRY-NEW-KL11102 220.6 4 ERNAKULAM KARAKKATU COMMUNICATIONS_PALAR 199.7 5 MAS ENTERPRISES_ADIMALI-NEW-KL06111 188.7 6 TRIVANDRUM MEGA TRADING CORP_FORT-NEW-KL01101 188.5 7 MALAPPURAM MH & SONS_NILAMBUR_NEW-KL09103 170.6 8 M/S APTECH COMPUTERS-KL01103 168.8 9 ALAPPUZHA CHOICE ENTERPRISES- ALP NEW-KL04101 166.0 10 YM TRADE LINKS_PAYYANNUR-NEW-KL11109 164.4

ACTIVE POS Count - C TopUp Report
December 2016 Sl. No. SSA DEPT (CSC+Staff) DSA RD/ RD Retailer Retailer Grand Total 1 ENK 133 1311 44 5565 7054 2 CNN 154 1676 69 3546 5447 3 TCR 65 1131 8 2794 3998 4 CLT 548 3334 3926 5 TVM 76 719 92 2793 3681 6 MLP 27 213 178 3248 3666 7 KLM 41 954 83 2438 3517 KTM 730 203 2469 3472 9 ALP 33 856 85 1736 2710 10 PGT 24 410 215 2056 2706 11 PTA 29 650 93 1600 2372 691 9198 1070 31579 42552

POS Addition – FY 16-17 (Till 31-12-16)
BA RETAILER DSA SUB FRANCHISEE Grand Total TCR 775 687 53 1515 TVM 933 482 14 1429 EKM 875 426 9 1310 CNN 745 297 2 1044 MLP 868 115 985 CLT 752 225 3 980 KLM 517 417 1 935 PGT 459 111 4 574 KTM 344 212 556 ALP 319 226 549 PTA 204 283 489 6791 3481 94 10366

Retailers with More than One Lakh Sales Number of Retailers with Sales
Q Sl No BA Number of Retailers with Sales Total >1 Lakh Dec 16 Nov 16 Oct 16 Sep16 Increase in Q3 1 CLT 106 117 156 152 -46 2 ENK 196 208 251 229 -33 3 KLM 54 63 81 84 -30 4 CNN 220 226 265 248 -28 5 MLP 33 30 52 47 -14 6 TVM 103 110 134 7 PGT 80 73 89 88 -8 8 ALP 55 56 74 62 -7 9 KTM 108 98 115 111 -3 10 PTA 37 38 -1 11 TCR 87 Grand Total 1080 1105 1343 1257 -177

Number of Retailers < Rs. 500
Q BA # Retailers Dec 2016 Nov 2016 Oct 2016 Sep 2016 # Increase MLP 150 140 127 117 33 PGT 98 84 78 69 29 TCR 118 124 108 95 23 ALP 68 48 20 CLT 122 102 105 19 CNN 119 130 115 104 15 PTA 55 67 45 40 ENK 165 182 149 153 12 TVM 109 103 110 KLM 89 111 87 2 KTM 72 81 79 -7 Total 1180 1215 1055 1007 173

BA Wise Average CTOPUP Revenue/Retailer Average Revenue(in Rs.)
SALES IN Dec'16 BA No. of Active Retailers Total Sales(in Rs.) Average Revenue(in Rs.) CNN 5447 ENK 7054 KTM 3472 CLT 3926 PGT 2706 24192 ALP 2710 TVM 3681 TCR 3998 PTA 2372 KLM 3517 MLP 3666 Grand Total 42552

Active Retailers with at least One Transaction in December 2016
BA Retailers Loading Plan Voucher CTOPUP % of SIM Selling Retailers KLM 1832 2521 72.67 TCR 2002 2802 71.45 PGT 1556 2271 68.52 ALP 1240 1821 68.09 CNN 2413 3615 66.75 TVM 1600 2885 55.46 KTM 1453 2672 54.38 PTA 907 1693 53.57 CLT 1752 3334 52.55 MLP 1743 3426 50.88 ENK 2686 5609 47.89 Total 19184 32649 58.76

RURAL BTS with < 4 POS No of POS /BTS CNN 25 40 56 52 173 EKM 15 33
BA No of POS /BTS Total BTS with less POS POS 1 2 3 CNN 25 40 56 52 173 EKM 15 33 60 53 161 CLT 6 22 37 45 110 PKD 14 35 28 102 MLP 11 21 29 26 87 KTM 4 18 73 TVM 5 30 23 72 TCR 19 17 68 KLM 20 67 PTA 9 62 ALP 10 Grand Total 97 220 333 345 995

URBAN BTS with < 8 POS No of BTS with BA Total BTS with less POS
POS 1 2 3 4 5 6 7 KNR 19 13 21 24 25 141 TVM 8 15 22 16 23 12 140 EKM 14 18 130 CLT 10 9 68 TCR 11 67 KTM 39 PKD 29 MLP 26 ALP 17 KLM PTA Grand Total 31 58 80 93 92 111 123 99 687

Activations through EKYC APP
January 2017 (Upto 9th) BA eKYC CSC/CSR eKYC Franchisee eKYC activation Upto 9th Jan 2017 SIM Activation eKYC % Upto 9th Jan 2017 8th Jan 2017 CNN 1157 388 1545 5020 30.8 30.2 TCR 1039 62 1101 3731 29.5 27.6 CLT 90 726 816 3142 26.0 25.0 PGT 409 244 653 2809 23.2 16.5 EKM 358 248 606 4298 14.1 12.7 KTM 121 87 208 1726 12.1 11.5 KLM 9 347 356 3238 11.0 11.4 TVM 107 57 164 3073 5.3 5.6 MLP 97 96 193 2699 7.2 4.3 PTA 71 5 76 1901 4.0 3.9 ALP 53 58 1475 3.8 Kerala 3511 2265 5776 33112 17.4 16.1

CSC/DSA Kannur BA (upto 10th Jan) IRITTY CSR 483 MATTANUR CSR 264 PERAVOOR CSR 196 KANNUR TELECOM 111 PAYYANUR CSR 58 THALASSERY CSR KANNUR PHONES 55 KUTHUPARAMBA CSR 30 NILESHWAR CSR 27 SREEKANDAPURAM CSR 19 CHERUKUNNU CSR 13 THALIPARAMBA CSR 8 UPPALA CSR 6 ALACODE CSR 5 KANHANGAD CSR 4 CHERUPUZHA CSR 2 CSC ANJARAKANDY CSC KELAKAM 1 Grand Total 1342

Franchisee Kannur BA (upto 10th Jan) YM TRADE LINKS_THALASERRY-NEW 117 YM TRADE LINKS_PAYYANNUR-NEW 88 UMESHCO-SMARTFONE-NILESWARAM-NEW 79 HINDUSTHAN ASSOCIATED TRADERS_MATTANNUR-NEW 62 LINKWELL_TELESERVICES_KASARGOD-NEW 33 UMESHCO-SMARTFONE-KANHANGAD-NEW 15 LINKWELL_TALIPARAMBA-NEW 13 N A COMMUNICATIONS-KANNUR-NEW 12 CELLTONE BAYAR-UPPALA 11 Grand Total 430

MNP Port-In Target of January 2017 for Kannur – 2789
MNP -December 2016 BA Port in Port out Net PO/PI Ratio TCR 2,022 716 1,306 0.4 PGT 1,796 535 1,261 0.3 CNN 2,210 974 1,236 MLP 1,968 957 1,011 0.5 TVM 1,740 736 1,004 KLM 1,267 492 775 ALP 930 338 592 CLT 1,661 1,125 536 0.7 ENK 2,083 1,584 499 0.8 PTA 652 328 324 KTM 788 577 211 Total 17,117 8,364 8,753 0.49 MNP Port-In Target of January 2017 for Kannur – 2789 Kerala Circle Target – 22,000

Launch in Kerala Circle 18th Jan 2017
SBI Mobicash Implementation Retailer On-boarding Target for Kannur No of retailers with SALES more than (from Kerala CTOUP reports) Target upto Target upto 1237 120

CONSUMER FIXED ACCESS

OPERATIONAL PARAMETERS

Landline Repeat faults - 2016-17
DIVISION OCT-16 NOV-16 DEC-16 JAN-17 CHERUKUNNU 11.9 13.1 11.5 7.7 DEP KANNUR 15.7 15.1 13.9 6.7 DET KANNUR 18.4 13.4 14.3 6.6 KANHANGAD 13.5 13.2 13.0 5.4 KASARAGOD 16.6 18.0 15.6 KUTHUPARAMBA 12.6 3.7 MATTANNUR 10.1 5.0 NILESWAR 10.8 13.3 2.3 PAYYANNUR 12.3 2.8 SREEKANDAPURAM 14.6 13.7 14.0 3.3 TALIPARAMBA 14.2 12.9 THALASSERY 15.5 13.8 14.4 5.6 UPPALA 17.0 3.1 KANNUR SSA 14.5 5.0* CIRCLE 12.7 14.1 5.4* * FIGURES TILL * FIGURES TILL Repeat Fault Rate= Repeat Faults Booked in a month excluding No Fault and Right on Test Dockets/Total Faults booked in a month BSNL CO TARGET: <=10% Repeat Faults should be monitored on a weekly basis Division-wise and It should be ensured that the customer is fully satisfied before closing the complaint in CDR.

BROADBAND REPEAT FAULTS
DIVISION OCT-16 NOV-16 DEC-16 JAN-17 CHERUKUNNU 21.4 21.2 19.7 9.8 DEP KANNUR 24.4 25.5 22.6 13.3 DET KANNUR 23.2 22.2 12.8 KANHANGAD 25.0 23.3 18.2 7.1 KASARAGOD 26.7 28.0 10.6 KUTHUPARAMBA 25.3 20.8 23.5 7.9 MATTANNUR 21.7 16.3 11.1 NILESWAR 20.9 23.4 12.7 PAYYANNUR 17.4 19.5 16.9 11.6 SREEKANDAPURAM 19.0 18.3 21.6 3.1 TALIPARAMBA 23.6 21.1 24.7 13.5 THALASSERY 25.7 10.1 UPPALA 28.5 7.8 KANNUR SSA 23.0 22.1 10.4* CIRCLE 21.3 11.1* * FIGURES TILL * FIGURES TILL Repeat Fault Rate= Repeat Faults Booked in a month excluding No Fault and Right on Test Dockets/Total Faults booked in a month BSNL CO TARGET: <=10% Repeat Faults should be monitored on a weekly basis Division-wise and It should be ensured that the customer is fully satisfied before closing the complaint in CDR.

FTTH BB REPEAT FAULTS - 2016-17
SSA APR-16 MAY-16 JUN-16 JUL-16 AUG-16 SEP-16 OCT-16 NOV-16 DEC-16 JAN-17* BKD** KTM 0.0 50.0 - QLN 16.7 15.4 25.0 10.0 MRX 7.1 9.1 6.3 19.4 3.2 2 KOZ 14.3 8.3 12.5 23.1 30.0 3 PTA 28.6 33.3 7.7 PGT 21.4 20.0 23.8 4 ENK 7.5 8.0 8.9 11.1 9.4 10.9 16.4 2.8 179 TRC 21.3 17.7 21.0 15.1 17.4 10.8 15.3 14.6 2.9 35 CNN 18.2 21.6 14.7 20.4 14.0 29.6 5.9 17 TVM 12.9 19.2 22.5 11.4 1.7 16.8 30 ALP 27.3 8.7 24.1 15.2 9.7 21.7 7 CIRCLE 11.9 11.8 12.3 15.8 12.4 10.4 15.9 3.9 280 * FIGURES TILL ** FAULTS BOOKED IN DEC 2016 Repeat Fault Rate= Repeat Faults Booked in a month excluding No Fault and Right on Test Dockets/Total Faults booked in a month

FAULT CLEARANCE

CNN SSA FAULT CLEARANCE, 2016-17 – WITHIN 1 DAY
LANDLINE BROADBAND DIVISION OCT-16 NOV-16 DEC-16 JAN-17* JAN-17 CHERUKUNNU 17.3 21.1 20.6 15.0 24.5 28.9 27.0 29.8 DEP KANNUR 25.2 33.7 29.5 32.2 26.3 29.4 33.8 DET KANNUR 24.0 29.1 27.9 29.9 19.4 31.8 32.1 37.3 KANHANGAD 23.1 26.2 21.6 28.8 37.5 26.5 26.8 KASARAGOD 23.2 25.9 24.2 19.5 28.0 31.9 KUTHUPARAMBA 22.8 29.0 26.0 21.7 41.3 35.9 MATTANNUR 18.8 21.5 21.8 19.7 NILESWAR 16.4 17.2 19.0 10.8 20.9 22.4 PAYYANNUR 28.1 28.3 39.4 32.4 28.2 28.6 SREEKANDAPURAM 12.3 12.1 14.0 24.9 27.6 39.3 22.9 TALIPARAMBA 15.1 15.9 14.9 14.8 19.1 34.9 23.4 27.8 THALASSERY 26.4 30.8 29.2 28.7 36.8 30.6 34.1 UPPALA 18.1 20.1 17.9 16.0 30.2 25.8 25.6 KANNUR SSA 22.1 26.1 24.7 22.4* 26.6 32.5 29.3 29.6 CIRCLE 26.9 28.5 24.6 37.7 36.7 32.5* Updated till Nov 30 Fault Clearance (n days) = Faults Cleared in n days/(Faults booked in a month + Faults Carried Over from previous months) * FIGURES TILL

LANDLINE BROADBAND DIVISION OCT-16 NOV-16 DEC-16 JAN-17* JAN-17 CHERUKUNNU 53.6 57.5 58.0 45.5 66.4 63.0 68.8 59.9 DEP KANNUR 65.0 72.3 67.8 72.1 68.9 70.3 71.2 72.9 DET KANNUR 60.7 63.4 67.5 65.8 61.1 70.2 71.8 71.4 KANHANGAD 64.7 66.5 56.7 69.4 69.9 67.0 KASARAGOD 65.5 66.3 65.6 63.3 70.8 75.7 74.1 71.7 KUTHUPARAMBA 56.9 62.8 62.0 52.0 73.0 75.1 76.6 73.8 MATTANNUR 53.4 58.6 56.0 55.0 56.8 51.1 52.5 53.5 NILESWAR 55.3 55.8 49.3 57.4 62.5 65.2 64.9 PAYYANNUR 68.2 67.2 63.6 76.8 70.4 74.4 SREEKANDAPURAM 38.4 40.9 44.9 38.3 55.1 53.7 45.8 TALIPARAMBA 58.1 54.6 54.3 65.3 74.6 THALASSERY 65.7 68.7 71.0 76.0 79.7 UPPALA 55.5 50.4 67.4 66.7 KANNUR SSA 62.9 58.4* 70.0 70.5 CIRCLE 59.1 62.3 54.3* 68 72.5 76.7 Updated till Nov 30 Fault Clearance (n days) = Faults Cleared in n days/(Faults booked in a month + Faults Carried Over from previous months) * FIGURES TILL

LANDLINE BROADBAND DIVISION OCT-16 NOV-16 DEC-16 JAN-17* JAN-17 CHERUKUNNU 77.1 80.0 77.5 64.3 87.6 82.7 86.9 75.7 DEP KANNUR 84.9 87.9 85.0 87.5 86.7 90.5 89.4 86.5 DET KANNUR 78.4 82.0 78.1 80.1 88.2 83.9 KANHANGAD 83.6 84.4 73.0 90.6 89.5 88.4 KASARAGOD 87.0 85.4 87.4 80.5 89.3 90.7 92.0 86.4 KUTHUPARAMBA 75.9 79.4 78.8 72.4 89.8 91.9 MATTANNUR 78.2 79.2 81.5 83.3 71.7 NILESWAR 83.1 80.6 82.8 73.2 85.7 89.2 86.1 PAYYANNUR 87.2 86.0 85.1 82.5 92.8 89.0 SREEKANDAPURAM 69.4 69.1 72.6 76.5 77.4 87.3 TALIPARAMBA 78.5 87.1 88.8 THALASSERY 83.8 87.7 84.7 94.8 94.3 UPPALA 80.3 82.2 80.4 77.2 KANNUR SSA 81.0 82.4 82.3 77.0* 89.7 85.1* CIRCLE 78.3 80.7 67.4* 86.3 88.3 91.4 76.3* Updated till Nov 30 Fault Clearance (n days) = Faults Cleared in n days/(Faults booked in a month + Faults Carried Over from previous months) * FIGURES TILL

FTTH BB FAULT CLEARANCE, 2016-17 – WITHIN 1 DAY
SSA APR-16 MAY-16 JUN-16 JUL-16 AUG-16 SEP-16 OCT-16 NOV-16 DEC-16 JAN-17* BKD FLTS* QLN 0.0 16.7 33.3 7.1 50.0 12.5 36.4 - KTM 100.0 ALP 21.7 20.7 51.4 19.1 57.1 75.8 78.3 60.0 87.5 7 PTA 53.9 66.7 3 CNN 42.1 26.7 47.4 56.9 53.5 55.1 52.3 69.5 17 ENK 11.3 14.2 20.6 30.6 55.8 36.3 29.4 20.8 61.5 179 KOZ 25.0 11.5 10.7 17.1 PGT 42.9 30.0 28.6 67.9 46.7 4 TVM 15.2 34.0 27.3 10.4 28.4 38.6 30 TRC 29.6 44.0 60.2 62.2 56.1 59.4 54.6 58.3 37.5 35 MRX 10.0 14.3 9.1 11.1 27.8 41.2 2 CIRCLE 19.8 22.5 30.5 32.0 39.5 44.7 39.7 36.9 27.4 55.7 280 * FIGURES TILL ** FAULTS BOOKED IN JAN 2017 Fault Clearance (n days) = Faults Cleared in n days/(Faults booked in a month + Faults Carried Over from previous months)

FTTH BB FAULT CLEARANCE, 2016-17 – WITHIN 3 DAY
SSA APR-16 MAY-16 JUN-16 JUL-16 AUG-16 SEP-16 OCT-16 NOV-16 DEC-16 JAN-17 BKD FLT** QLN 25.0 50.0 22.2 42.9 33.3 75.0 62.5 63.6 - KTM 0.0 100.0 MRX 20.0 64.3 71.4 36.4 86.1 85.3 2 PTA 7.7 92.3 80.0 3 ALP 56.5 66.7 62.1 78.4 85.7 97.0 95.7 93.3 7 PGT 90.0 89.3 90.5 4 CNN 79.0 80.6 82.4 90.7 72.7 88.1 17 ENK 39.6 38.1 48.2 61.1 77.8 82.2 90.2 68.4 76.6 65.4 179 TRC 59.3 90.4 91.9 87.9 89.6 84.5 86.4 78.2 35 TVM 42.4 64.7 66.0 67.3 56.1 54.8 68.1 59.1 30 KOZ 6.7 53.8 60.0 CIRCLE 47.5 54.7 63.7 78.3 76.8 80.5 72.6 76.7 65.8 280 * FIGURES TILL ** FAULTS BOOKED IN JAN 2017 Fault Clearance (n days) = Faults Cleared in n days/(Faults booked in a month + Faults Carried Over from previous months)

FTTH BB FAULT CLEARANCE, 2016-17 – WITHIN 7 DAYS
SSA APR-16 MAY-16 JUN-16 JUL-16 AUG-16 SEP-16 OCT-16 NOV-16 DEC-16 JAN-17* BKD FLT** QLN 25.0 66.7 83.3 33.3 64.3 87.5 75.0 100.0 - KTM 0.0 50.0 MRX 62.5 40.0 78.6 72.7 88.9 91.7 97.1 2 KOZ 26.7 73.1 91.4 3 PTA 60.0 61.5 ALP 91.3 95.8 86.2 97.3 95.2 85.7 95.7 93.3 7 CNN 94.7 97.8 92.2 95.4 89.8 88.6 93.2 77.8 17 PGT 90.0 4 TVM 57.6 85.3 88.7 83.6 84.8 90.4 84.5 30 TRC 75.9 98.8 93.9 91.8 70.0 35 ENK 72.9 59.4 84.9 94.4 89.2 96.7 98.0 66.5 179 CIRCLE 72.6 73.0 89.4 82.9 90.9 90.2 95.6 71.0 280 * FIGURES TILL ** FAULTS BOOKED IN JAN 2017 Fault Clearance (n days) = Faults Cleared in n days/(Faults booked in a month + Faults Carried Over from previous months)

Pending Landline Orders – Kannur
Division Pending LL Pending with BB TNF Total 3-6 Months 6-9 Months 9-12 Months 1-2 Years DET KANNUR 394 187 323 717 101 44 KUTHUPARAMBA 561 214 97 658 147 17 KASARAGOD 437 135 139 576 112 51 36 47 UPPALA 208 78 209 417 5 1 8 NILESWAR 293 113 102 395 88 31 45 2 CHERUKUNNU 256 92 121 377 PAYYANNUR 132 74 177 309 32 15 THALASSERY 223 93 82 305 59 20 DEP KANNUR 167 75 137 304 18 KANHANGAD 194 48 94 288 73 11 4 MATTANNUR 176 43 219 58 TALIPARAMBA 41 95 207 SREEKANDAPURAM 89 28 86 175 3 3242 1256 1705 4947 887 251 103 61

CNN SSA PROVISIONING, 2016-17 – WITHIN 1 DAY
LANDLINE BROADBAND DIVISION OCT-16 NOV-16 DEC-16 JAN-17* JAN-17 CHERUKUNNU 6.5 12.1 18.2 28.6 39.6 46.0 41.7 48.6 DEP KANNUR 4.0 5.2 10.0 3.8 30.0 32.8 19.4 DET KANNUR 3.7 13.5 8.9 15.6 37.6 45.5 31.9 34.4 KANHANGAD 8.0 11.0 11.1 14.3 40.2 44.7 43.8 KASARAGOD 9.6 9.9 10.4 3.1 40.0 35.6 35.2 27.8 KUTHUPARAMBA 5.7 11.6 37.3 30.6 46.3 MATTANNUR 18.0 11.2 24.1 22.7 55.4 43.5 33.3 NILESWAR 7.9 12.3 6.8 59.2 58.3 42.7 60.4 PAYYANNUR 14.5 29.5 19.6 18.8 55.7 52.2 SREEKANDAPURAM 10.3 15.4 25.8 44.6 49.3 42.9 62.5 TALIPARAMBA 4.7 12.7 12.0 9.7 44.8 32.9 THALASSERY 7.8 3.6 7.5 2.9 41.4 47.1 36.2 37.8 UPPALA 16.6 13.4 0.0 37.2 33.6 KANNUR SSA 9.2 11.8 13.3 10.9* 43.3 45.2 40.7* Updated till Nov 30 Fault Clearance (n days) = Faults Cleared in n days/(Faults booked in a month + Faults Carried Over from previous months) * FIGURES TILL

CNN SSA PROVISIONING, 2016-17 – WITHIN 3 DAYS
LANDLINE BROADBAND DIVISION OCT-16 NOV-16 DEC-16 JAN-17* JAN-17 CHERUKUNNU 15.4 20.5 36.4 50.0 62.3 65.3 59.3 74.3 DEP KANNUR 10.7 14.2 25.0 19.2 55.4 53.1 57.3 52.8 DET KANNUR 13.3 21.5 22.0 33.3 54.7 58.6 51.3 60.7 KANHANGAD 22.7 25.4 28.1 28.6 58.5 67.2 24.3 KASARAGOD 21.3 18.5 24.9 60.5 59.5 52.6 55.6 KUTHUPARAMBA 16.8 24.8 21.8 61.1 60.2 50.8 MATTANNUR 40.5 26.7 41.4 40.9 74.1 58.1 65.6 54.5 NILESWAR 31.0 30.0 27.1 75.6 75.3 71.7 PAYYANNUR 31.6 41.5 75.7 69.7 72.3 75.0 SREEKANDAPURAM 18.4 34.1 64.5 66.7 61.7 TALIPARAMBA 19.5 32.3 60.9 62.2 60.0 45.5 THALASSERY 17.4 10.0 15.5 11.8 61.8 61.9 77.8 UPPALA 33.2 26.2 31.3 2.7 55.3 58.2 53.3 44.8 KANNUR SSA 23.0 23.6 27.0 28.3* 63.4 62.6 58.0 62.1* KERALA CIRCLE 22.5 21.1 23.4 25.8* 61 59.6 58.3* Updated till Nov 30 Fault Clearance (n days) = Faults Cleared in n days/(Faults booked in a month + Faults Carried Over from previous months) * FIGURES TILL

CNN SSA PROVISIONING, 2016-17 – WITHIN 7 DAYS
LANDLINE BROADBAND DIVISION OCT-16 NOV-16 DEC-16 JAN-17* JAN-17 CHERUKUNNU 24.4 41.7 49.4 50.0 71.7 74.6 69.9 80.0 DEP KANNUR 18.8 29.7 45.7 26.9 72.5 70.3 68.1 55.6 DET KANNUR 19.7 32.5 29.9 33.3 65.0 65.3 60.8 62.3 KANHANGAD 36.8 41.5 43.0 34.3 71.3 74.8 74.2 45.9 KASARAGOD 30.0 35.8 32.3 69.8 71.2 61.0 66.7 KUTHUPARAMBA 23.6 31.8 34.6 31.0 68.4 67.7 60.2 68.5 MATTANNUR 56.0 43.7 56.8 45.5 80.8 73.3 NILESWAR 43.5 46.4 41.3 84.4 80.7 76.6 75.5 PAYYANNUR 38.2 54.5 59.4 82.2 75.4 78.7 78.6 SREEKANDAPURAM 29.3 48.0 40.9 64.5 74.1 70.1 75.0 TALIPARAMBA 26.6 37.0 38.0 38.7 72.2 65.7 THALASSERY 30.5 21.4 29.2 26.5 73.6 67.3 62.1 UPPALA 43.4 35.5 47.5 8.1 69.1 69.4 63.7 51.7 KANNUR SSA 32.7 37.6 40.4 38.1* 68.5* KERALA CIRCLE 34.2 35.4 37.3 32.5* 74.4 74.5 65* Updated till Nov 30 Fault Clearance (n days) = Faults Cleared in n days/(Faults booked in a month + Faults Carried Over from previous months) * FIGURES TILL

FTTH BB PROVISIONS, 2016-17 – WITHIN 3 DAYS
SSA APR-16 MAY-16 JUN-16 JUL-16 AUG-16 SEP-16 OCT-16 NOV-16 DEC-16 JAN-17 BKD** QLN 19.1 40.0 52.9 20.0 44.4 33.3 37.5 0.0 5.3 62.5 8 ALP 18.2 14.3 11.1 36.4 71.4 28.6 38.5 16.7 5 MRX 31.3 22.9 38.2 39.3 53.1 23.4 25.0 12.5 16 PGT 44.0 29.4 34.6 6.3 41.9 8.7 5.7 4.8 27 TRC 25.4 24.6 22.5 23.1 11.6 9.2 7.1 14 ENK 18.5 28.1 16.4 7.3 6.9 3.1 3.5 53 CNN 38.7 34.4 26.8 28.0 21.1 42.3 32.1 70 KOZ 10.0 36 KTM 35.3 18.8 6.7 5.9 10.7 9 PTA 22.2 1 TVM 5.6 21.4 2.6 12.2 2.2 7 CIRCLE 22.6 25.2 27.0 21.5 20.5 15.3 9.8 7.2 6.5 6.1 246 * FIGURES TILL ** BOOKED IN JAN 2017 Provisioning in n days = %(Orders completed in n days for Orders booked in that month/ Orders booked in that month)

FTTH BB PROVISIONS, 2016-17 – WITHIN 7 DAYS
SSA APR-16 MAY-16 JUN-16 JUL-16 AUG-16 SEP-16 OCT-16 NOV-16 DEC-16 JAN-17 BKD** PTA 22.2 0.0 100.0 44.4 6.7 1 QLN 38.1 60.0 64.7 80.0 55.6 33.3 62.5 15.8 8 MRX 64.0 43.8 45.7 47.1 50.0 71.9 48.9 31.3 39.6 16 TVM 5.6 39.3 11.8 2.6 20.4 9.4 15.4 8.2 28.6 7 ALP 22.7 14.3 72.7 85.7 71.4 76.9 20.0 5 PGT 52.0 41.2 57.7 51.6 26.1 29.0 11.3 18.5 27 TRC 49.3 46.4 29.6 48.1 17.4 23.1 15.2 14 ENK 39.8 40.7 54.8 43.6 34.4 10.9 9.1 5.7 7.5 53 CNN 71.0 56.3 51.2 54.2 39.5 53.6 2.9 70 KOZ 10.0 16.7 25.0 36 KTM 52.9 35.0 37.5 29.4 21.4 9 CIRCLE 40.1 50.3 41.3 34.0 28.1 19.8 17.7 13.7 11.0 246 * FIGURES TILL ** BOOKED IN JAN 2017 Provisioning in n days = %(Orders completed in n days for Orders booked in that month/ Orders booked in that month)

LANDLINE WORKING CONNECTIONS 2016-17
# DIVISIONS AS ON 01/04/16 AS ON 01/01/17 DIFF % DIFF 1 KASARAGOD 18540 15619 -2921 -15.8 2 UPPALA 14528 12651 -1877 -12.9 3 SREEKANDAPURAM 14912 12998 -1914 -12.8 4 MATTANNUR 18494 16191 -2303 -12.5 5 NILESWAR 23425 20578 -2847 -12.2 6 KANHANGAD 19672 17579 -2093 -10.6 7 PAYYANNUR 25211 22662 -2549 -10.1 8 TALIPARAMBA 17628 16099 -1529 -8.67 9 CHERUKUNNU 23693 22284 -1409 -5.95 10 KUTHUPARAMBA 33382 31483 -1899 -5.69 11 DET KANNUR 22280 21244 -1036 -4.65 12 DEP KANNUR 24199 23351 -848 -3.5 13 THALASSERY 22262 21615 -647 -2.91 KANNUR SSA 278226 254354 -23872 -8.58

FTTH BB WORKING CONNECTIONS 2016-17
# SSA WKG AS ON WKG AS ON DIFF % DIFF 1 TVM 303 627 324 106.9 2 KTM 147 296 149 101.4 3 PGT 319 567 248 77.7 4 QLN 197 286 89 45.2 5 MRX 547 785 238 43.5 6 TCR 1042 1485 443 42.5 7 KOZ 182 254 72 39.6 8 PTA 157 215 58 36.9 9 ALP 234 320 86 36.8 10 ENK 3378 4309 931 27.6 11 CNN 684 863 179 26.2 TOTAL 7190 10007 2817 39.2

CNN SSA GROSS PROVISIONS, 2016-17
LANDLINE BROADBAND DIVISION OCT-16 NOV-16 DEC-16 CHERUKUNNU 85 114 133 179 188 DEP KANNUR 123 154 156 208 174 197 DET KANNUR 119 160 151 177 169 196 KANHANGAD 130 104 110 134 113 112 KASARAGOD 152 148 157 165 143 KUTHUPARAMBA 246 272 265 311 MATTANNUR 162 171 150 149 NILESWAR 173 195 147 232 159 PAYYANNUR 178 125 231 219 218 SREEKANDAPURAM 127 138 129 132 TALIPARAMBA 78 95 111 107 THALASSERY 135 184 181 176 UPPALA 126 106 KANNUR SSA 1752 2000 2013 2344 2082 2223 KERALA CIRCLE 12570 11711 12566 17250 13995 14180 Updated till Nov 30 Fault Clearance (n days) = Faults Cleared in n days/(Faults booked in a month + Faults Carried Over from previous months) * FIGURES TILL

CNN SSA DISCONNECTIONS, 2016-17
LANDLINE BROADBAND DIVISION OCT-16 NOV-16 DEC-16 CHERUKUNNU 226 168 270 172 158 162 DEP KANNUR 114 191 151 167 165 DET KANNUR 99 173 231 90 104 126 KANHANGAD 254 244 105 72 KASARAGOD 334 518 807 110 102 KUTHUPARAMBA 212 410 349 169 131 MATTANNUR 199 262 82 71 NILESWAR 243 375 239 150 112 PAYYANNUR 362 416 221 155 SREEKANDAPURAM 149 338 183 91 97 TALIPARAMBA 136 296 192 85 92 89 THALASSERY 94 157 144 108 122 113 UPPALA 230 319 506 88 78 81 KANNUR SSA 2652 3796 3706 1610 1591 1439 KERALA CIRCLE 19668 28505 22598 9905 10874 9708 Updated till Nov 30 Fault Clearance (n days) = Faults Cleared in n days/(Faults booked in a month + Faults Carried Over from previous months) * FIGURES TILL

CNN SSA NET ACHIEVEMENT, 2016-17
LANDLINE BROADBAND DIVISION OCT-16 NOV-16 DEC-16 CHERUKUNNU -141 -54 -137 7 30 17 DEP KANNUR 9 -37 5 41 39 DET KANNUR 20 -13 -80 87 65 70 KANHANGAD -124 -140 -41 8 40 KASARAGOD -182 -370 -650 33 KUTHUPARAMBA -61 -164 -77 96 35 180 MATTANNUR -30 -48 -100 81 68 78 NILESWAR -70 -180 -92 74 45 47 PAYYANNUR -184 -245 -96 69 64 SREEKANDAPURAM -24 -211 -35 32 TALIPARAMBA -58 -162 -97 26 15 36 THALASSERY 21 76 59 63 UPPALA -193 -328 61 28 KANNUR SSA -900 -1796 -1693 734 491 784 KERALA CIRCLE -7098 -16794 -10032 7345 3121 4472 Updated till Nov 30 Fault Clearance (n days) = Faults Cleared in n days/(Faults booked in a month + Faults Carried Over from previous months) * FIGURES TILL

FTTH BB PROVISIONS 2016-17 SSA Apr-16 May-16 Jun-16 Jul-16 Aug-16
Sep-16 Oct-16 NOV-16 DEC-16 JAN-17* Total ENK 109 112 153 104 177 136 216 180 175 29 1391 TRC 47 23 75 68 56 70 66 65 14 552 TVM 26 19 25 41 32 43 34 83 62 13 378 MRX 28 18 33 39 36 44 8 293 PGT 46 21 37 9 275 CNN 30 40 27 5 267 KTM 10 24 20 15 7 156 QLN 6 22 12 16 123 ALP 4 11 116 KOZ 2 3 86 PTA 1 TOTAL 392 311 408 349 397 358 471 463 453 103 3705 * FIGURES TILL TOTAL PER MONTH PROVISION PER DAY PROVISION Q1 1111 370 12 Q2 1104 368 Q3 1387 462 15 Q4 103 11 3705 399 13

FTTH BB DISCONNECTIONS 2016-17
SSA Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 DEC-16 JAN-17* Total KTM 1 2 9 PTA 3 11 KOZ 4 14 PGT 8 5 27 ALP 6 29 QLN 7 34 TVM 10 16 52 MRX 56 CNN 88 TRC 22 107 ENK 95 25 84 58 44 61 23 461 TOTAL 126 74 132 113 39 99 69 22* 888 * FIGURES TILL

FTTH BB NET ACHIEVEMENT 2016-17
SSA APR-16 MAY-16 JUN-16 JUL-16 AUG-16 SEP-16 OCT-16 NOV-16 DEC-16 JAN-17 TOTAL ENK 14 87 69 46 133 128 155 119 152 27 930 TRC 40 1 67 59 64 45 61 52 49 7 445 TVM 24 17 21 31 16 39 32 80 55 11 326 PGT 22 26 20 37 6 248 MRX 23 12 29 25 19 33 38 237 CNN 30 18 10 179 KTM 9 8 13 147 QLN 3 15 -7 89 ALP -2 5 4 KOZ 2 72 PTA -1 57 266 276 236 309 319 372 337 384 81 2817 * FIGURES TILL

CFA Achievement in January 2017 (up to 09.01.2017)
BA BOOKED Broadband Landline FTTH Sales Camp / Road Show BB LL Target Achievement % CNN 485 469 74 4500 496 11.0 3490 442 12.7 70 5 7.1 90 Kerala 3831 3249 249 22,000 3700 16.8 20,400 3248 15.9 900 103 11.4 575 CFA Achievements FY (Upto Dec 2016) BA Broadband Landline FTTH Gross Target Prop. Target up to Gross Ach ( ) % Ach Prop. Target up to CNN 30000 22500 19551 86.9 12800 9600 14352 149.5 2000 1500 262 17.5 Kerala 2,43,600 1,82,700 1,21,052 66.3 1,03,200 77,400 88,407 114.2 25,000 18,750 3,602 19.2

Year Wise Sale Revenue comparison of CSCs (2016-2017 & 2015-2016 (in lakhs)
CNN BA Year April May June July Aug Sept Oct Nov Total CNN 482.5 484.3 479.3 487.8 559.8 581.3 580.2 494.4 4149.7 454.7 445.8 443.6 423.5 408.5 434.7 427.4 3446.7 Growth 27.8 38.5 35.7 64.3 151.2 172.8 145.6 67.0 703.0

NWP - CFA

NGN Phase-II Migration Status Kannur BA
Total No. of Sites Total No. of LMGs Total LMG Capacity Migration completed Migration pending No. of sites No. of LMGs Capacity DELs 3 5 10000 2 6000 4320 1 4000 Migration Pending Name of site No. of LMGs Capacity to be migrated Migration Status Anjarakkandy 2 4000 A/T completed . Migration proposed

OF RKM Target for 2016-17 and Achievement Upto 07.01.2017
Laid during Achievement Upto % of achievement against Target Qtr 2 Qtr 3 Qtr 4 Total Target 30 80 70 180 90.109 19.844 11.02 OFC Laid Status As on PLB Laid during PLB Balance 24F OFC Allotted Laid during Commd 24F OFC Balance ERP Bal. 79.308 114.23 208 90.109 19.844 Availability of OFC Laying Tender :- Except one all other zones available. For One zone , it is to be retendered.

Utilisation of OF Equipment As on 31.12.2016
Allotment Installed Commd Instld but Uncommd Bal. ERP Bal MADM 19 16 3 CPE ADM-1 Config.A 158 107 79 28 51 95 CPE ADM-1 Config.B 15 1 0 14 10

ALLOTMENT & ERP BALANCE Kannur BA DURING 2016-17
Name of Inventory UNIT QTY ERP Stock Balance as on DROP WIRE KM 990 397.46 WIRE CONNECTOR NOS 562000 572900 CLIP INSTRUMENT 3350 2030 JUMPER WIRE 16 14.35 CABLE UG 5(UA) 0.5 176 CABLE UG 10(UA)0.5 46 39.81 CABLE UG 20(UA)0.5 70 97.085 CABLE UG 50(A) 0.5 11 31.85 CABLE UG 100(A)0.5 6 20.041 JOINTING KIT TSF-2 50 668 JOINTING KIT TSF-3 210 264 JOINTING KIT TSF-4 75 106 JOINTING KIT TSF-5 30 42 JOINTING KIT TSF-6 26 CT BOX DIS TYPE 100PR 120 151

DELIVERY/INSTALLATION STATUS OF BTY SETS FOR 15-16 - KANNUR BA
Vertical Allotted Recd. Installed ATed. MIGO Done % Installed % ATed % MIGO DONE CFA 70 100.0 100.00 CM 26 16 15 93.75 ISSUE OF PENDING F- FORMS Vide KL Circle office Ltr.No.MM/33-8/F-Form/ /98 dt. at TVM, the and Ltr dt details of Pending F-Forms asked for submitting to the audit party. CNN SSA not yet submitted the data. *Prepared with Eqpt tracker Data as on

WIFI Hot Spots Target 2016-17 : 250 APs
Achievement as of : 75 APs Target : 180 APs Achievement : 100 APs Total Target : 430 APs Total Achievement : 175 APs/104 locations WiFi services provided under Bulk user plan during 9 Locations with 29 APs

BB Network Elements in Kannur BA
BNG RPR OCLAN Total DSLAM 1 14 12 307

DSLAM Loading in Kannur BA
No. of DSLAMs No. of Ports Working Connection as on 31/12/16 LL working 31/12/ 16 Penetration % Loading Apr to Dec’16 Provision Apr to Dec’16 Net Addition 307 114480 80165 254369 31.5% 70.0% 19556 4162

DSLAM shifting Target & Achievement
Kannur BA Target Achievement Working connections November December ADSL port VDSL port To BTS/DLC sites Cards/DSLAM shifted to Xnges Total upto Target Achvmt 5500 900 544 (96 vdsl) (48 vdsl) 2296 86 1000 336 344 BA to plan to achieve the annual target by March 2017.

Enterprise Business

EB Sales Achievement Kannur BA Gold account penetration 2016-17
(In Crores) (Stage 4) Target Achieved Total Achieved % Pro-rata Achieved % 3.1 3.66 118.06 152.81 EB Sales (Stage 1) Target Achieved-Total Achieved % 10.84 1.18 10.89 Gold account penetration TARGET Achieved Achieved in 1

Pending due to Customer Reason Upgradation to be Completed by
Employees State Insurance Corporation MPLS Upgradation 4 / 2 Mbps Status on Total Connections Upgraded Pending due to Customer Reason Upgradation to be Completed by 13-Jan-2017 19 8 10 1

Kerala Telecom Circle Leased circuits Physically Commissioned in 2016-17 Status on 07-01-2017
New provision / Upgradation Pending On >30 days Reason for Pendency Customer BSNL WIP Physically Commissioned but pending in CDR New Provision 34 22 9 3 Upgradation 41 11 27

IT@School Project Kannur BA
LP/UP Broadband Status on Order Total Commissioned upto Total Pending Provisioned % Target 5th to 26th Jan 2017 1464 1155 309 78.9 270 High School FTTH Status on EB Order Total FTTH Order Issued FTTH Order Issued% Total commissioned 194 2 1.0

Thank You

CGMs Review Meeting of Kannur BA

Similar presentations

Presentation on theme: "CGMs Review Meeting of Kannur BA"— Presentation transcript:

Similar presentations

About project

Feedback

Log in

Auth with social network:

CGMs Review Meeting of Kannur BA

Similar presentations

Presentation on theme: "CGMs Review Meeting of Kannur BA"— Presentation transcript:

Similar presentations

About project

Feedback