1. SSA MANGEMENT MEETING ON 22 – 10 – 2013 ==================== KANNUR SSA

2. Revenue Performance : Achievement Vs Target ( Amount in Crores of Rupees ) Target for APRIL to SEPTEMBER Whole Year Proport. TargetAchievementshortfall(-)% shortfall Phones8542.5028.9013.6032.00% FTTH00.000.13-0.13 BB7537.5025.7811.7231.25% EB(CCTS)2.211.110.220.8980.19% IUC0.990.500.020.4896.22% CFA163.281.6055.0526.5532.54% GSM15577.5070.417.099.15% CDMA84.001.792.2155.29% Wimax31.500.560.9462.51% CM16683.0072.7610.2412.33% CFA+CM329.2164.60127.8136.7922.35%

3. REVENUE PERFORMANCE : APRIL to SEPTEMBER (Comparison with Last Year ) ( Amount in Crores of Rupees ) APRIL to SEPTEMBER 2013 - 142012 - 13Variance% Variance Phones28.9036.36-7.46-20.51% Broadband25.7821.194.5921.66% FTTH0.130.050.08 EB(Ccts)0.220.24-0.02-10.03% IUC0.020.01 CFA Total55.0557.85-2.80-4.85% Mob.Prepaid66.4857.239.2516.16% Mob.Postpaid3.944.14-0.20-4.83% CDMA WLL1.792.41-0.62-25.73% Wimax0.560.30.2686.67% CM Total72.7764.088.6913.56% CFA+CM 127.82121.935.894.83%

4. Voice Call Revenue Details ( Amount in Crores of Rupees ) APRIL to SEPTEMBER 2013 - 142012 - 13Variance% Variance Phones27.4234.21-6.79-19.85% PCO0.671.02-0.35-34.02% Sur. Charge0.550.59-0.04-7.20% ITC+FLPP0.260.54-0.28-51.67% 28.9036.36-7.46-20.51%

5. Progress in Provisioning New Connections Annual Target (2013 - 14 ) Prop. Target For April - Sep GROSS Achievement% LAND LINE2800014000 540338.59 BROADBAND75000375001261534.79 FTTH 264 13212090.91 GSM2100001050007591272.30 WiMAX4500225075433.51 CDMA WLL100005000

6. LL NPC Performance : April to September 2013 - 2014 ( Current Year ) MONTH GROSS NPCClosure NET NPC April 9331594-661 May 7642115-1351 June 7161932-1216 July 9643809-2845 August 9692833-1864 September 10573164-2107 540315447-10044 2012 - 2013 MONTHNPCCLOSURENET April7161038-322 May7702640-1870 June8811263-382 July9922005-1013 August7511643-892 September8063563-2757 491612152-7236

7. LL NPC Performance : April to September ( Division wise ) DIVISION LL DEL (1.4.2013) GROSS TARGET (Apr-Sep) NPCClosure NET NPC % Gross % Reduction in DEL Chengala177956613971145-74860.05-4.2 Kasargod11640432226574-34852.26-2.99 Kannur P281761047542723-18151.78-0.64 Telecherry P260449684681003-53548.37-2.05 Nileswer17363645302993-69146.82-3.98 Mattanur2817710474541659-120543.37-4.28 Sreekantapuram 251389343681605-123739.41-4.92 Payyanur317591180442817-37537.46-1.18 Kanhangad244349083301016-68636.35-2.81 Kannur T2851910593781065-68735.68-2.41 Telecherry T3917914554661049-58332.02-1.49 Taliparamba252199372661169-90328.39-3.58 Cheruvathur20475761209836-62727.48-3.06 Cherukunnu301821121276670-39424.62-1.31 Uppala228288482801123-84333.02-3.69 SSA37692814003540315447-1004438.58-2.66

8. LL NPC Performance : April to September ( Division wise ) DIVISION LL DEL (1.4.2013) GROSS TARGET (Apr-Sep) NPCClosure NET NPC % Closure % Reduction in DEL Uppala228288482801123-8434.92-3.69 Chengala177956613971145-7486.43-4.2 Sreekantapuram 251389343681605-12376.38-4.92 Mattanur2817710474541659-12055.89-4.28 Nileswer17363645302993-6915.72-3.98 Kasargod11640432226574-3484.93-2.99 Taliparamba252199372661169-9034.64-3.58 Kanhangad244349083301016-6864.16-2.81 Cheruvathur20475761209836-6274.08-3.06 Telecherry P260449684681003-5353.85-2.05 Kannur T2851910593781065-6873.73-2.41 Telecherry T3917914554661049-5832.68-1.49 Payyanur317591180442817-3752.57-1.18 Kannur P281761047542723-1812.57-0.64 Cherukunnu301821121276670-3942.22-1.31 SSA 37692814003540315447-100444.10-2.66

9. LL NPC Performance : April to September ( Division wise ) DIVISION LL DEL (1.4.2013) GROSS TARGET (Apr-Sep) NPCClosure NET NPC % Gross % Reduction in DEL Kannur P281761047542723-18151.78-0.64 Payyanur317591180442817-37537.46-1.18 Cherukunnu301821121276670-39424.62-1.31 Telecherry T3917914554661049-58332.02-1.49 Telecherry P260449684681003-53548.37-2.05 Kannur T2851910593781065-68735.68-2.41 Kanhangad244349083301016-68636.35-2.81 Kasargod11640432226574-34852.26-2.99 Cheruvathur20475761209836-62727.48-3.06 Taliparamba252199372661169-90328.39-3.58 Uppala228288482801123-84333.00-3.69 Nileswer17363645302993-69146.82-3.98 Chengala177956613971145-74860.05-4.20 Mattanur2817710474541659-120543.37-4.28 Sreekantapuram 251389343681605-123739.41-4.92 SSA 37692814003540315447-1004438.58-2.66

10. BB Performance : April to September 2013 - 2014 ( Current Year ) MonthBB GROSSBB CLOSUREBB NET % NET April 21221298824 38.83% May 22241232992 44.60% June 22041369835 37.89% July 24071418989 41.09% August 20771288789 37.99% September 20121473539 26.79% 1304680784968 38.08% 2012 - 2013 MonthBB GROSSBB CLOSUREBB NET % NET April1845818102755.66% May1993131068334.27% June2214132489040.20% July2170139977135.53% August2033116686742.65% September2050137367733.02% 1230573904915 39.94%

11. Mobile SIM Activation April to September : 2013 - 14 CSCsFranchiseesTotal April9638115110789 May10015137911394 June10225146811693 JULY12763175914522 August12177146213639 SEPTEMBER12370150513875 67188872475912

12. WiMAX New Connections : April to September MonthGROSSCLOSURENET April1042975 May963957 June15853105 July16463101 August1234578 September1097039 754299455 12

13. SALE OF 3G DATA Card April - September CSR Target 2013- 14Prop. TargetAchievement 1Kannur GMT(O)450225169 2Kannur (Tele Bavan))400200152 3 KSZ250125109 4 PAY25012590 5 KNG25012588 6 TLY25012577 7 TMB804021 8 SKM502520 9 CUU804019 10 NLS502514 11 ACO30159 12 ITY40208 13 MTR40205 14 MAHE40204 15 CUV30153 16 MJR20103 17PNR30152 18KBA30152 19 UPL30152 SSA TOTAL24001200797

14. FTTH : Average Revenue Per Connection & Ariel OFC Consumption Per Connection. ( Amount in Rupees )Ariel OFC Usage ConnectionMonthly RevenueAverageper connection Providedfrom all Plans Monthly Rev./Connecion ( Metres) MARCH31550431776228 APRIL14422193016260 MAY23303481319184 JUNE13149001146128 JULY22374221701144 AUGUST18279471553133 SEP23 544692368 161 Total1442078791444172

15. Ariel OFC UTILIZATION 2013 ( in Metres )Connections Consumption PurchasedConsumedprovided (Metres/connect. March10000706331228 April5000364414260 May5000423723184 June0229820115 July5000315822144 Aug0240218133 Sep5000369923161 3000026501151176

16. KTM16 Revenue Improvement Being a commercial and business organization engaged in a stiff competitive environment revenue performance is recognized to be the key performance parameter to be set for individual/ group as all other performance activities are finally and collectively reflected in revenue.

17. To meet the Revenue Target : i). Pre paid Sale through FRANCHISEEs to be increased. ii). Sale through existing DSAs/Shoppe to be increased. iii). Inactive Retailers and DSAs are to be identified. iv). Adequate number of additional DSAs to be enrolled. v). Pace in provisioning New Broadband connections to be increased. vi).Sale of SIMs on very large scale with Special focus on MNP, through frequent Melas in all Exchange areas. vii). Low Plan BB Customers to be brought to Higher Plan. viii). New 2G/3G/MNP /BB connections to be provided in accordance with the target assigned to employees under ‘Personal Marketing Scheme for Employees.’ ix). LL DNP and closed connections are to be brought back.

18. RECONNECTION PURSUIT CELL 1) RPC FORMED IN TRA UNIT 2) DNP CUSTOMERS ARE CONTACTED FREQUENTLY 3) GRIEVANCES, IF ANY, ARE SETTLED IMMEDIATELY. 4) ALTERNATE AND APPROPRIATE PLANS ARE SUGGESTED WHEREVER POSSIBLE 5) CONVERSION OF LOWER PLANS TO HIGER PLANS ALSO ADVISED 6) TARIFF INFORMATION IS ALSO GIVEN 7) List of NPD numbers exchange wise is displayed in Kannur-net regularly and instructions given to DE / SDE / JTO/TTAs/TMs concerned for contacting them for making payment / reconnection.

19. Action Plan for Improving Revenue 1. CFA SEGMENT: 5. Home Delivery of BSNL products / services:  New marketing strategy to be deployed for home delivery of our products / services to high value customers by organizing Exhibition / Personal meetings in office compound of Banks / LIC / Collectorate / Govt.Offices / Private firms / Hospitals etc. 6. Increasing the Broadband Penetration:  Low Broadband penetration DSLAMs to be identified and special task for acquiring more connections has been assigned to the teams formed at Divisional level. 7. Upgradation of 250 plan Broadband customers to higher plans:  Around 27% BB customers are coming under this category. List of the customers DSLAM wise has been displayed in Kannur-net & target for bringing them to higher plan has been fixed to TM / TTA / JTO concerned. 8. Arresting the declining trend of Landline / Broadband:  MDF staffs are to contact the customers over phone to the NPD listed customers and TMs concerned are directly approaching them for payment / reconnection.

20. Action Plan for Improving Revenue 1. CFA SEGMENT: 9. NPC Provision:  Flow of Drop wire & 5 Pair cable has improved now. Pending WL to be cleared Preferably in the order of pendency period. 10. Timely provision of Broadband connections:  Provisioning time for new Broadband connection is to be ensured to be not exceeding days.

21. FAULT STATUS MonthFault Rate Repeat-fault rate MTTR April5.4611.6975.68 May6.988.9485.56 June9.286.2888.81 July9.685.80102.91 August7.4914.1344.17 September5.58.6226.5

22. % FAULT CLEARANCE Month Within 24 Hrs. Within 48 Hrs. Within 72 Hrs. April26.2154.6871.93 May22.3648.8765.56 June19.1847.4664.28 July21.2251.2370.85 August21.9168.6493.85 September32.273.297.6

23. Improvement of OP Parameters Through FAULT MONITORING AND CONTROL Computer Wing has arranged mediatory software to extract on line FAULT STATUS DATA from CDR which are being displayed in KANNUR SSA NET through the following Links :  “BB Faults Pending : > 3 days”  “Classified Customers Faults”  “LL Faults Pending : > 7 days”  “Duration Wise Faults Pending”  “CDR – Pending Faults”  “List of Exchanges having Fault Pendency LESS THAN 3 days.”  “List of Exchanges having no Pending Faults.” Exchange Wise Pending Fault Status are visible to one and all in the SSA at any point of time, resulting in containing and preventing from Drifting to adverse situation. 23

24. Deployment of TMs Kannur SSA External542 Internal65 OFC Mntce7 Installation - II Line Mtnce4 Udaan17 Project Vijay - RMs3 638 Matter is being subjected to further review

25. Performance of CSCs : Prepaid Sale (Gross) ( Amount in LakhS of Rupees) APRIL to SEPTEMBER CSCs Target for 2013- 14Prop. TargetAchievement % Achievement 1Kannur II601300.50328.27109.24 2Srekantapruam621310.50259.2183.48 3Payyanur501250.50207.4582.81 4Alacode451225.50203.3790.19 5Kannur I407203.50202.5299.52 6Taliparamba374187.00153.5982.14 7Kanhangad374187.00149.6280.01 8Cherupuzha227113.50110.3797.25 9Iritty15979.50108.28136.20 10Kalanad17788.5095.85108.31 11Mattanur19698.0089.5891.41 12Kasargod I325162.5085.3952.55 13Mulleria16582.5081.8299.18 14Rajapuram17487.0073.9084.95 15Cheruvathur19296.0067.2270.02 16Chengala5326.5065.06245.51 Total64553227.502816.5386.68

26. Performance of CSCs : Prepaid Sale (Gross) ( Amount in LakhS of Rupees) APRIL to SEPTEMBER CSCs Target for 2013- 14Prop. TargetAchievement % Achievement 17Mathamangalam13869.0063.2391.63 `8Cherukunnu12964.5054.2884.16 19Uppala13467.0050.0174.64 20Telecherry I17889.0045.8351.49 21Telecherry II13165.5045.4969.45 22Kuthuparamba10753.5043.7981.85 23Nileswer12763.5043.6168.68 24Trikarpur10653.0039.2474.03 25Manjeswer10150.5037.6674.56 26Perdala10452.0027.2252.34 27Panoor5125.5023.0090.20 28Mahi3819.0022.00115.81 29Kasargod II5125.5019.4376.19 30Beemanadi5025.0016.5266.06 31Uduma63.002.0066.62 32Peravoor73.501.7148.76 Total64553227.502816.5386.68

27. SIM Activation : CSC Wise Performance APRIL to SEPTEMBER CSCs Target for 2013- 14 Prop. TargetAchievement % Achieved 1 KANNUR PHONES + GMT (O) 14500 7250 720499.37 2 KANNUR TELECOM 14500 7250 666291.89 3 KASARGODE CSR 11600 6119 465676.09 4 SREEKANDAPURAM CSR 8090 4045 4475110.63 5 KANHANGAD CSR 10327 5163 369071.46 6 THALIPARAMBA CSR 9425 4713 353474.99 7 IRITTY CSR 6848 3424 324594.78 8 PAYYANUR CSR 8419 4209 322776.66 9 ALACODE CSR 6410 3205 279987.34 10 THALASSERY CSR 6094 3047 257484.48 11 THALASSERY CTO 5604 2802 206673.73 12 PERAVOOR CSR 4019 2009 2033101.18 13 KUTHUPARAMBA CSR 5251 2626 203377.43 14 CHERUVATHUR CSR 5427 2714 202574.62 15 CHERUPUZHA CSR 4005 2002 192295.98 16 CHERUKUNNU CSR 7250 3625 187851.81 All CSCs 168201 8442067188 79.59

28. SIM Activation : CSC Wise Performance APRIL to SEPTEMBER CSCsTarget for 2013-14Prop. TargetAchievement % Achieved 17 MATTANUR CSC 3634 1817 150883.00 18 NILESHWAR CSR 4372 2186 127258.18 19 UPPALA CSR 3625 1813 124068.41 20 KALANAD CSR 3814 1907 117061.35 21 MULLERIA CSR 3932 1966 111956.91 22 PANOOR CSR 3645 1823 100555.14 23 RAJAPURAM CSC 2913 1457 96366.12 24 PERDALA CSR 2900 1450 91362.97 25 CSR MANJESHWAR 2175 1088 75269.15 26 MATHAMANGALAM 2076 1038 71668.97 27 MAHE CSR 1156 578 54694.43 28 UDUMA CSR 1273 637 50278.86 29 CHENGALA CSR 953 477 500104.89 30 BEEMANADI CSR 2140 1070 49846.54 31 TRIKARIPUR CSC 1823 911 46150.59 All CSCs 168201 8442067188 79.59

29. CSC Wise BB Performance : April to September NAME OF CSC BB TARGET : 2013 -14 PROP. Target Gross Achievement Total closures Net BB provision 1CSR - BSNL BHAVAN624731241098653445 2CSR KASARAGOD25221261299156143 3CSR THALASSERY35771789778528250 4CSR MAHE148074024117665 5CSR CHENGALA25351268241114127 6CSR KALANAD7953981036538 7CSR MULLERIYA1074537954847 8CSR KANNUR- TB54062703976621355 9CSR CHERUKUNNU569228461263879384 10CSR CHERUVATHUR24211211403236167 11CSR TRIKARIPUR1427714357178179 12CSR KANHANGAD31411571538383155 13CSR UDUMA178889420213171 14CSR MANJESHWAR13986991578473 15CSR IRITTY117158621915069 16CSR MATTANUR33941697557345212 SSA TOTAL75017375091285680784778

30. NAME OF CSC BB TARGET : 2013 -14 PROP. Target Gross Achievement Total closures Net BB provision 17CSR PERAVOOR96448216912742 18CSR BEEMANADI13176591798891 19CSR NILESHWAR111855924516481 20CSR RAJAPURAM9234621589563 21CSR CHERUPUZHA104352218667119 22MATHAMANGALAM10195101418853 23CSR PAYYANUR Total391819591056567489 24CSR PERDALA Total236211811348054 25CSR ALACODE Total1278639315195120 26CSREEKANDAPURAM35511776582373209 27CSR KUTHUPARAMBA1857929345239106 28CSR PANOOR1371686261151110 29CSC THALASSERY(T)42782139669416253 30CSR TALIPARAMBA44512226758571187 31CSR UPPALA149975013111021 SSA TOTAL75017375091285680784778 CSC Wise BB Performance : April to September

31. Division wise Performance : Prepaid Sale (Gross) ( Amount in LakhS of Rupees) APRIL to SEPTEMBER CSCsTarget for 2013-14Prop. TargetAchievement % Achievement Srekantapuram1052526.00462.5887.94% Payyanur866433.00381.0588.00% Kannur T652326.00328.27100.70% Chengala395197.50242.74122.90% Kannur P407203.50202.5299.52% Mattanur362181.00199.57110.26% Taliparamba374187.00153.5982.14% Kanhangad380190.00151.6279.80% Nileshar351175.50134.0376.37% Uppala339169.50114.8867.78% Tellecherry T289144.50112.2877.71% Cheruvathur298149.00106.4571.45% Kasargod325162.5085.3952.55% Telecherry216108.0067.8362.81% Cherrukunnu12964.5054.2884.16% All CSCs64353217.502797.1086.93%

32. Project Vijay : Performance Of Franchisees (April to September ) Amount in Lakhs of Rs. AREAFRANCHISEE Gross SALES (including ST) SIM Activation TargetAchvt% Achvt TargetAchvt % Achvt TalasseryYM Trade Links770752.3397.71 3545184251.96 KannurNA Communications620536.5186.53 3050104834.36 PayyanurYM Trade Links755612.9581.19 3240167151.57 MattanurHindustan Associates595471.5279.25 3000118539.50 NileswarUmeshco Smartphone580448.8577.39 263075028.52 KanhangadUmeshco Smartphone535401.5475.05 233065528.11 TaliparambaLinkwell Teleservices625450.7872.13 3105112436.20 UppalaCelltone435272.2262.58 237029612.49 KasargodMadani Enterprises535241.8545.21 26801535.71 TOTAL54504188.5576.85 25950872433.62

33. EB Performance : April to September ( Payment Received ) Product/ServicesCustomerAmount in lakhs 1FTTHFTTH - Different Customers23.186 2WiMAXWiMAX - Different Customers4.199 3FPH SERVICE Komeri Service International (P) Ltd0.129 4FPH SERVICE ALFA ONE Global Builders0.129 5VDSLVDSL-Different Customers0.888 6 Leased Circuits 128Kbps Kannur Dist. Co-operative Bank0.900 7Leased Circuit 64 KbpsMadai Co operative Bank0.106 8leased circuit Pappinesseri Co-operative Rural Bank0.207 9Leased Circuits 128Kbps Syndicate Bank0.612 10Leased circuits 128Kbps Syndicate Bank0.616 11BROAD BAND North Malabar Gramina Bank14.688 12GSM cug New Connections SOUBHAGYA RESIDENCY0.215 13Prepaid CUGALTAS TRAVELS0.050 14Mob Post paid connectionsState Bank of Travancore0.105 15Mob Post paid connectionsRAIDCO KERALA LTD. KANNUR0.119 16Land Line Connections State Bank of Travancore0.043 17Cell Broadcasting Service CENTURI FASION CITY, KANNUR0.027 18Cell Broadcasting Service Scorpio Readmades, Puthiyatheru0.027 19VANITY NUMBERS ALTAS TRAVELS0.042 TOTAL 46.289

34. NEW EB Proposals Under Pipe Line Product/ServicesCustomerAmount in lakhsRemarks 11.25 Gbps P2P LLAsianet Satellite Com.Ltd55.42Proposal Given 2Land Line Connections Naval Academy Ezhimala1.32 3Mob Post paid connectionsHappy Care Thalassery1.19Pending at Circle Office 4Non MLLN leased Circuit Thalassery Co-operative Rural Bank1.30Payment pending 58 Mbps 1:1TCS (For Naval)4.50Proposal Given 6Leased CircuitThalassery Co-operative Urban Bank0.48Pending at Circle Office 7Leased CircuitEzhome Co Op Bank0.75Proposal Pending 8Leased CircuitMullakkodi Co Op Bank1.20Proposal Pending 9Leased CircuitMuzhappilangad Co Op Bank0.70Proposal Pending 10Leased CircuitKararinakam Co Op Bank0.45Proposal Pending 11Leased CircuitChovva Co Op Bank0.80Proposal Pending 12Leased CircuitPinarai Co Op Bank0.60Proposal Pending 13Leased CircuitEdakkadappan Co Op Bank0.80Proposal Pending 14RenewalExisting Connection18.00Renewal Pending 15EPABX -PRINIFT Mangattuparamba1.92Agreed to take Connection 16New (Different Customers)150 Connections27.00 17New (Different Customers)25 Connections5.00 18KSEB32 Kbps 4 Nos6.00Approval Pending at KSEB HQ 19New/UpgradationDifferent Colleges(20 Nos)15.00 20VPN EdistrictCollectorate8.00Payment Released by Govt 21Different Customers 8.00 22Different Customers 6.00 23Back up for 3 banksKDCB, Kadirur, Madai12.00Proposal Pending Total176.42

35. Multi storeyed Bulidings in Kannur Exchanhe Area Name of BuildingLocationFTTH WkgBB Wkg 1Collectorate KannurCaltex18 2Union Complex Talap36 3New Bus StandThavakkara1210 4Ocianus FlatsThana138 5Krishna JeweleryBehind12 6Lulu BazarThavakkara1 7Fort light complexPrabhath Jn28 8Abhilash Bldgopp rly station14 9Platinum centreBank road210 Casamareena coplexTalap128 11J.R.ComplexTalap14 12Soubhagya ComplexTalap16 13Western Castle FlatsThana25 14K.V.R.TowerSouth Bazar68 15Speciality hospitalThana14 16Prestige CentreCaltex26 17Global VillageBank road08 18Central avenueThavakkara02 19Kannur MalSN park08

36. Multi storeyed Bulidings in Kannur Exchanhe Area Name of CustomerLocationFTTH WkgBB Wkg 20Jubllee BazarOden road06 21Sreerosh bay heightsPayambalam08 22Sea BluePayambalam04 23Emarald HightsPayambalam05 24Sea windPayambalam05 25Dhanalashmi nursing collegeThana14 26Candale appartmentNr.St.Michles04 27Topland Grand BazarBellard road02 28Kalyani ComplexBellard rd27 29Kausar complexCaltex610 30SBI bldgFortroad05 31Meridian EnclaveThane03 32Capitalmal ( Under construction)Nr.Training school0 33Alfaone appartmentPayyambalam05 34Rainbow RealtorsPayyambalam08 35Skyline appartmentsPayyambalam04 36Surya appartmentsPayyambalam08 37Grand PlazaBank road018 70221 Occupants are approached for subscribing to FTTH Connections

37. Leads Through UDAAN : April to September 2013 Total Lead Lead Completed CANCELLED PENDING NON FEASIBLE BROADBAND1967144532517224 PLAN CHANGE95482410525 LANDLINE65524295318 WLL7063412 Reconnection112561937 FTTH6856112 WIMAX164464474 3G DATA CARD10528707 NPC with BB2671740210 FWP17161 DATA CARD(NIC)14113 PREPAID BROADBAND8331 CCB532 WLL + BROADBAND33 SHIFT OF LL4211 INTERNET ON WLL211 PCO11 EVDO1 1 OTHERS16311387132112 TOTAL6048420484797026

38. UDAAN : SA s PERFORMANCE : APRIL TO SEPT 2013 Name TOTAL LEAD CREATED TOTAL LEAD COMPLETEDCANCELLEDNon feasiblePENDING 1DAYANANDAN TOA526370551586 2SADANANDAN TM3573173505 3SAHADEVAN40029643160 4PADMANABHAN TM32928712327 5KANNAN TM35028438424 6CHANDRAN TM413281562749 7DINESH TM381266322459 8SUKUMARAN TM340259341433 9VIJAYAKUMAR TM32225131238 10MANOJ KUMAR TM341235431152 11RAMESH TM400212745262 12JAYARAJAN TM36020787858 13MOHANADASAN TM351207613548 14BALAKRISHNAN TM22714939138 15ANIL KUMAR TM222148351128 16SUJITH TM188118331225 17PADMANABHAN TM1809660618 PANKAJAKSHAN TM21082543836 58974065822264746

39. Udaan : Provisioning Time SSA COMPLETED less than 3 days 3 to 7 days 7 to 15 days > 15 days LEADS 1 APRIL970883383613 2MAY7256554811 3JUNE67864071021 4JULY74471511108 5AUGUST64261213109 6SEPTEMBER4434271141 420439321288163

40. Inventory Status as on 3-10-2013 Sl.NoItemOpening Bal.Rcpt QtyIssue QtyBal Qty 1SSDW 0.5 MM 0.43969.41673.6 2100(A)/0.5 3.27401.262.014 310(UA)/0.5 1010 4800(A)/0.4 0.06500.650 5200(A)/0.5 200.971.03 620(UA)/0.5 6.7320 0 75/0.5 32.10360.81190.0412.873 850(A)/0.5 05.0071.83.207 9400(A)/0.4 0.1920 0 10OFC 24F 34.91740.25968.3176.859 11ADSL 2 PLUS CPE TYPE W23820150025992721 12ADSL 2 PLUS CPE TYPE W16904821 13WIMAX CPE TYPE II (O/D)40240063171 1420001X IFWT 1636006630 15CLIP PHONE3966477252603478 1OO WiMAX CPE issued to MRX SSA 100 IFWT issued to AP Circle

41. W/L Clearence Status as on 1-10-2013 Month & Year of Registration1.4.20131.6.20131.08.20131.09.201315.09.20131.10.2013 WL cleared from 1.4.2013 TO 30.9.2013 December20118887762 January20122271641549998 129 February20121451139871706778 March2012178135112727066112 April2012118756248 4672 May201215511910773706788 June2012151100895755 96 July20121491049064636188 August20121571129564625899 September20121431079860 5885 October2012142978954524795 November20121581169673727088 December2012199137117787668131 January2013220167141848175145 February2013223150132918986137 March2013542318261182178166376 2915202217491177115110941821 April2013 335245203202191 May2013 554307249241229 June2013 374294272251 July2013 394348306 August2013 663507398 September2013 0411555 180319811930 TOTAL 298031323024

42. Customer Retention Pursuit Cell in Kannur SSA : Progress : April - September STAFF/OFFICIALDESIGCONTACT NOEmail ID No. of Cases Pursued Reconnectio n received SREEDHARA RAO HDEP CNN9446447597sreedhara1959@gmail.com 5316 SAMBU S MDE CVU9446567750sambusm@bsnl.co.in 489 PRAKASH M HDE KSZ9446056788pavipreethu@gmail.com 180 VARKEY K CDEP TLY9446565250kavilvarkey@gmail.com 9832 SUDHAKARA.ADE CNG9446549442sudhakaraa @bsnl.co.in 184 AJAYA KUMAR.K.CDET CNN9446327937ajayakumarkc@bsnl.co.in 8950 VIJAYA LAKSHMI ACHARYADE CUU9446340068det_cuu@gmail.com 3611 KUNHAPPAN.P.PDE KNG9447706099kunhappanpp@bsnl.co.in 4214 PRASAD SDE MTR9447229522mpchackochan@gmail.com 8828 SAMBU S MDE NLS9446567750sambusm@bsnl.co.in 184 KRISHNAN EDE PAY9446566199krishnane@bsnl.co.in 5415 MURALIDHARAN NAMBIARDE PDL9446350299muralinambiar@bsnl.co.in 499 SREEDHARAN PDE SKM9446572714nairsreedharan09@gmail.com 6624 RAMESH DATTAWADDET TLY9446316028rvdattawad@gmail.com 7833 THAMPAN P VDE TMB9447780700pvtnambiar@gmail.com 8024 MURALIDHARAN NAMBIARDE UPL9446350299muralinambiar@bsnl.co.in 153 BALAGOPALAN M VAO AO CNN9446565144balagopalanmv@gmail.com 11834 RAMACHANDRA SHARMA VAOAO_KSZ9446456999mukeshnedumbaan@gmail.com 9516 1063326

43. NPC - DEL Profile from 2000-2001 Kannur SSA Declining Trend YearGROSS NPCCLOSURESNET NPC DEL AS ON 31 st March 2000-200148168192546243215951 2001-200260001174058261274212 2002-2003485651483533730307942 2003-2004516231495636667344609 2004-2005600031654943454388063 2006-2007400031764722356443589 2007-200827559228544705448294 2008-20092494127127-2186446108 2009-20102080434300-13496432612 2010-20112045839334-18876413736 2011-20122078738031-17244396492 2012-20131187431455-19581376901 43

44. BB connection PROFILE of Kannur SSA Year Grossclosure NetBB Connections connections at the end of year 2005 - 2006 2895 89 2806 2006 - 2007 2576 952 16244430 2007 - 2008 10865 1396 946913899 2008 -2009 13999 4383 9616 23515 2009 - 2010 26567 7773 18794 42309 2010 - 2011 27698 13747 13951 56260 2011 - 2012 22669 15213 7456 63716 2012-2013 23909 14068 9821 73537 2013 – 14 (Up to Sep) 12615 8078 4537 44

45. LAND LINE AND MOBILE REVENUE Kannur SSA PROFILE / Trend In Crore Rupees Year/Month Wire line + Broadband + ITC + EB CCTs + IUC GSM Prepaid + Post paidCDMA WLLWiMAXTOTAL 2007 - 2008200.1186.95 13.06 -300.12 2008 - 2009169.1485.49 13.27 -267.90 2009 - 2010149.9781.9212.53 -244.42 2010 - 2011137.3281.788.34 -227.45 2011 - 2012123.07104.916.570.43234.98 2012 - 2013114.30125.904.380.71245.28

46. Thank You