2.  Commission amount calculation for  Land line Provisions  PCO Provisions  Broad Band Provision  ISDN PRI and BRI Provision  Conversion to higher Plan

3.  Commission is given based on Franchisee types  Franchisee types  Franchisee  BA  DSA  PCO operators  For post offices, BA, PCO operators and DSA’s the commission will be payable at 75% of the rates prescribed vide this new Franchisee commission structure for CFA products.

4.  Land Line SL noName of product/serviceFranchisee Commission (Rs) Commission Payment Schedule lettern No: 64-86/09–S & M-CFA-(Pt-I) Dated: 13/07/2010 1 Landline-fixed plan charges /plan up to Rs 500/- per month One month’s FMC (Fixed monthly charges) with minimum commission of Rs 250/- per connection 100% commission payment after third bill payment by the customer. 2 Landline/-fixed plan charges /plan more than Rs 500/- per month Half month’s FMC (Fixed monthly charges) with minimum commission of Rs. 500/- per connection

5.  Broadband Name of product/serviceFranchisee Commission (Rs) Commission Payment Schedule lettern No: 64-86/09–S & M-CFA-(Pt-I) Dated: 13/07/2010 Broadband Monthly Plan Charge up to Rs 500/-(Stand alone as well as Combo) One month’s FMC (Fixed monthly charges) per connection 100% commission payment after third bill payment by the customer. Broadband Monthly Plan Charge from Rs 500/- to Rs 2000/-(Stand alone as well as Combo) Half month’s FMC (Fixed monthly charges) with minimum commission of Rs. 500/- per connection 100% commission payment after third bill payment by the customer Broadband Monthly Plan Charge above Rs 2000/- (Stand alone as well as Combo) Half month’s FMC (Fixed monthly charges) with minimum commission of Rs. 1500/- per connection 100% commission payment after third bill payment by the customer

6.  Broad Band with New Landline and combo Plan Name of product/serviceFranchisee Commission (Rs) Commission Payment Schedule lettern No: 64-86/09–S & M-CFA-(Pt-I) Dated: 13/07/2010 Broadband Monthly Combo Plan Charge upto Rs 500/- (If Broadband is provided with new Landline) One month’s FMC (Fixed monthly charges) + Rs 100/- per connection 100% commission payment after third bill payment by the customer. Broadband Monthly Combo Plan Charge from Rs 500/- to Rs 2000/-(If Broadband is provided with new Landline) Half month’s FMC (Fixed monthly charges) with minimum commission of Rs. 500/ + Rs 100/- per connection Broadband Monthly Combo Plan Charge above Rs 2000/- (If Broadband is provided with new Landline) Half month’s FMC (Fixed monthly charges) with minimum commission of Rs. 1500/ + Rs 100/- per connection

7.  PCO  Conversion to any higher plan  NIC Name of product/serviceFranchisee Commission (Rs) Commission Payment Schedule lettern No: 64-86/09–S & M-CFA-(Pt-I) Dated: 13/07/2010 PCO (Any technology) Rs 500/- per connection 100% commission payment after third bill payment by the customer. Name of product/serviceFranchisee Commission (Rs) Commission Payment Schedule lettern No: 64-86/09–S & M-CFA-(Pt-I) Dated: 13/07/2010 Conversion to any higher planRs 100/- per conversion 100% after realization of first bill. Name of product/serviceFranchisee Commission (Rs) Commission Payment Schedule lettern No: 64-86/09–S & M-CFA-(Pt-I) Dated: 13/07/2010 Internet through NIC cards One month’s FMC (Fixed monthly charges) per connection 100% commission payment after second bill payment by the customer.

8.  ISDN PRI and BRI Name of product/serviceFranchisee Commission (Rs) Commission Payment Schedule lettern No: 64-86/09–S & M-CFA-(Pt-I) Dated: 13/07/2010 BRI ISDN One month’s FMC (Fixed monthly charges) per connection 100% after realization of second bill by the customer. PRA only incoming Half month’s FMC (Fixed monthly charges) per connection 100% after realization of second bill by the customer. PRA-Normal One month’s FMC (Fixed monthly charges) per connection 100% after realization of second bill by the customer.

9.  For Land line, Broadband and PCO Provisions  This is the monthly process  This process starts with taking previous month completed orders.  LL Orders which have child order (BB Provision) with Combo Plan considered as not eligible for commission as there will not be any LL plan associated.  For every process month, previous month orders for LL and BB are considered w r t each Franchisee. And for each franchisee, respective orders count is taken.  If the count is beyond 500, then an additional commission of Rs.50 for LL and Rs 100 for BB is given to the corresponding franchisee for each order.

10.  Check the service is active for 3 months or not.  If service is not active for more than 3 months that corresponding order is treated as not eligible for commission.  If the service active more than 3 months then 3rd invoice (after Service Installation) is checked whether generated or not. If the 3rd invoice is not generated then do nothing.  Calculate the sum of invoices up to 3rd invoice against corresponding Billing account. And calculate the sum of Payments against the corresponding Billing account.  If sum of invoices is more than sum of payments then do nothing.  If sum of invoices less than or equal to the sum of payments then the order is treated as eligible for commission. For these orders corresponding total commission amount will be calculated for each corresponding order.

11.  For ISDN PRI,ISDN BRI and NIC  This is the monthly process  This process starts with taking previous month completed orders.  Check the service is active for 2 months or not.  If service is not active for more than 2 months that corresponding order is treated as not eligible for commission.  If the service active more than 2 months then 2nd invoice (after Service Installation) is generated or not. If the 2nd invoice not generated then do nothing.  Calculate the sum of invoices up to 2nd invoice against corresponding Billing account. And calculate the sum of Payments against the corresponding Billing account.

12.  If sum of invoices is more than sum of payments then do nothing.  If sum of invoices less than or equal to the sum of payments then the order is treated as eligible for commission. For these orders corresponding total commission amount will be calculated for each corresponding order. For Plan Conversion to any higher plan  Process considers previous month plan conversion (completed) orders where in new plan rent is more than that of old plan.  Comparison is done for all plans based on same Product Category.  i.e. Plan Vs Plan, BB Plan Vs BB Plan, Combo Plan Vs Combo Plan.  Check the new Plan is active for one month or not. If Plan is not active for more than one month that corresponding order is treated as not eligible for commission

13.  Check whether the 1 st invoice generated after the plan conversion.  Calculate the sum of invoices up to 1 st invoice after plan conversion against corresponding Billing account. And calculate the sum of Payments against the corresponding Billing account. If sum of invoices is more than sum of payments then do nothing. If sum of invoices less than or equal to sum of payments then the order is treated as eligible for commission. For these orders Rs.100 Commission amount will be calculated for each corresponding order.

14.  URL: http://itpc.sdc.bsnl.co.in ->Franchisee Reportshttp://itpc.sdc.bsnl.co.in  Process Month wise Commission Orders Report  Franchisee wise completed month wise orders details  List of Franchisees  Plan Vs Monthly rent Details

15.  This module is a tool to check the eligible commission.  SSA to check the no of orders against each franchisee and w r t each service  SSA to check the commn eligible w r t each plan rent and no of orders  SSA to check the Franchisee type to arrive at the commn  SSA should note that this is not a work flow process to post the payment details made to the Franchisee  Feedback may be given to ITPC through the SM Docketing with details