2. Name | Title | Microsoft Corporation
Lync Online - Overview
Name | Title | Microsoft Corporation

3. Announcing Microsoft Office 365
BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE LATEST VERSION OF OUR DESKTOP SUITE FOR BUSINESSES OF ALL SIZES. 
Microsoft® Office 365 delivers the power of cloud productivity to businesses of all sizes, helping to save time, money and free up valued resources. Office 365 combines the familiar Office desktop suite with cloud-based versions of Microsoft’s next-generation communications and collaboration services: Exchange Online, SharePoint Online and Lync Online. Office 365 is simple to use and easy to administer – all backed by the robust security and guaranteed reliability you expect from a world-class service provider.
Microsoft Office 365 Includes:
Microsoft® Office Professional Plus
The world’s leading productivity tool now seamlessly connected and delivered with cloud services – for the best productivity experience across the PC, Phone and Browser.
Exchange Online
Cloud-based , calendar and contacts with always-up-to-date protection from viruses and spam.
SharePoint Online
Cloud-based service for creating sites to connect colleagues, partners and customers.
Lync Online
Cloud-based instant messaging, presence, and online meeting experiences with PC-audio, video conferencing and screen sharing.
Key Microsoft Office 365 Benefits:
Anywhere-access to , documents, contacts, and calendars on nearly any device
Work seamlessly with Microsoft Office and the other programs your users already count on everyday
Business-class features including IT-level phone support,  guaranteed 99.9% uptime, geo-redundancy, and disaster recovery
Pay-as-you-go pricing options which give you predictability and flexibility for all or part of your organization
Latest version of Business Productivity Online Suite (BPOS), which has millions of business users today
Microsoft® Office 365 for small businesses offers an easy-to-use set of web-enabled tools for small businesses, independent consultants and professionals looking for business-class productivity services. Working with the tools people know and use today, Office 365 provides anywhere access to , important documents, contacts, and calendars on nearly any device. It’s free for the first 30 days and then just $6 per user per month.
Microsoft® Office 365 for enterprises brings together cloud versions of our trusted communications and collaboration software with our familiar Office Professional Plus desktop suite. It is designed to help meet your IT needs for robust security, 24/7 reliability, and user productivity.
We have a variety of plans to meet the needs of businesses of all sizes and varying IT needs. Priced from $2 - $28 per month per user, each plan has the same 99.9% uptime guarantee and includes the security and support you expect from Microsoft. Office 365 offers great flexibility by allowing businesses to provide users access to only the services they need and pay-as-you-go pricing options.
Microsoft® Office 365 for education provides your institution with the same great communication and collaboration experiences used in enterprises around the world while saving time and money. Microsoft Office 365 for education delivers all of this and more while training students on familiar software which employers depend upon.

4. Microsoft Lync Connecting people in new ways, anytime, anywhere
Reduce cost through converged communications
Adopt quickly through ease of use and Microsoft Office
Improve productivity through integrated experiences
Slide Objective:
In response to the present communications barriers, discuss the positioning statements of Microsoft Lync Server 2010.
Talking Points:
So, at its center, Microsoft Lync Server 2010 is about helping people connect, even when they are not physically present together. It’s about connecting people in new ways—anywhere, anytime.
Lync Server 2010 ushers in a new, connected experience that can help to transform every communication into an interaction—one that is collaborative, engaging, and accessible from almost anywhere. A single interface unites voice; instant messaging (IM); and audio, video, and Web conferencing into a richer, more contextual offering. Plus, a single identity makes it easier and faster for users to find contacts, check their availability, and connect with them. Lync Server works consistently with Microsoft Office, enriching the experience of familiar applications like Microsoft Outlook®, Microsoft Word, Microsoft SharePoint®, and more.
Value Propositions:
Drive adoption through ease of use and Microsoft Office:
Lync Server 2010 provides a consistent communications experience across all platforms. Features such as the Contact Card; click to communicate from Microsoft Word, Excel®, and PowerPoint®; and presence in SharePoint can help to link communications—no matter what applications are being used.
Reduce costs through converged communications:
Rolling an organization’s communication devices into one platform can reduce costs. With this approach, the communication workloads can be integrated with desktop applications, and audio, video, and Web conferencing can decrease third-party carrier spending.
Simplify deployment and migration through interoperability:
Broad interoperability through standards and documented protocols can smooth deployment for customers. IM, voice, conferencing, and SIP trunking services are combined into one system to connect customers with Lync Server 2010 sooner.
Let’s look at these benefits in more detail.
Instant Messaging and Presence
Audio, Video, Web conferencing
Voice &
Telephony Infrastructure

5. Lync Online – Key Features & Benefits At Launch
Connect with others through Lync contact photos, activity feed and interactive contact card in Office
Move easily from instant messaging into ad-hoc online meetings, including audio, video and screen sharing
Conduct online presentations including audio, video, screen sharing and a virtual whiteboard
Invite external contacts to easily join online meetings via a PC or web based client
Connect with customers and partners through IM, audio and video federation
Slide Objective:
Concise view of the top features and benefits which will be available at launch
Talking Points:
Lync Online is a cloud communications service that connects people in new ways with anyone, anywhere. The top features that make this a reality are:
Slick, new user interface that includes contact photos (so you can recognize your colleagues in a meeting), dynamic activity feed to quickly know what the people in your network are working on, and better contact card experience in office that let’s you click to communicate from anywhere in Office.
Ad-hoc online meetings that include audio, video and screen or application sharing – you typically start with presence and IM (in response to an for example) and then with a few mouse clicks add audio/video and screen sharing as necessary to resolve issues effectively and quickly.
The same great experience is available for scheduled online meetings (or web conferences) with an easy to use outlook add-in for scheduling and one-click to join from outlook reminders. External participants can join an online meeting using either a web client and dialing in on a phone, or a rich client that has the full capabilities.
Finally, Lync Online extends all these rich communication capabilities to people outside of your organization. With IM federation you can see presence, instant message, make pc-to-pc calls and have ad-hoc meetings with other Lync users (on-premises and online). In addition you can communicate with your Windows Live Messenger contacts using Lync.

6. Microsoft Lync Online – Capability Overview
Instant Messaging
Online
Meetings
Voice
(Dial Tone)
Telephony Infrastructure √ √
Lync Online
(Cloud)
Late CY2011
N/A
Slide Objective:
Provide a high level overview and timeline of which Lync capabilities are going to be available in the cloud (and when)
Talking Points:
Lync Online is the cloud version of the Lync, with Microsoft hosting the Lync servers and customers consume Lync as a service.
Lync Online is one component of the BPOS W14 suite of services, which also includes the versions of Exchange, SharePoint and Office.
This slide provides a comparison of the Lync Online capabilities with those of the Lync Server. Going from left to right, you can see that IM/presence and conferencing (online meetings) will be available at BPOS W14 launch in Lync Online.
Voice, which is essentially the ability to call the public phone networks (think dial tone in Lync), will become available in the cloud several months after Lync Online launches.
PBX replace capabilities, which include features that require integration with on-premises networks and equipment is not planned to be available in Lync Online in the next few years. This means that customers who are looking to take advantage of the full PBX replace capabilities in Lync Server 2010, are advised to deploy Lync Server on premises (for all of the Lync workloads – IM, conferencing and Enterprise voice). It should be noted that customers will still be able to deploy Exchange (and SharePoint) in the cloud including voice mail and have that work seamlessly with Lync Server on-premises.
In the next slides we will look at these features and deployment options in more detail. √
Lync Server
(On-premises) √ √ √
Lync user can only be ‘homed’ on-premises or online (can’t split IM/meetings/voice)
LAN-MCY

7. Lync Online – IM & PC-to-PC Audio/Video
Rich Presence
Instant Messaging
PC-to-PC audio/video calling
GAL/skill search in SharePoint
Activity Feed
Click-to-communicate in Office
Federation with Lync Server/Lync Online
Federation with Windows Live Messenger
Lync for Mac
Lync web app for IM/Presence (Q4 CY2011)
Mobile phone clients (Q4 CY2011)
IM archiving (Q4 CY2011)
Enterprise IM & PC-to-PC Audio/Video
Instant Messaging √
Lync Online
(Cloud)
Slide Objective:
Explain the features that are included in IM/Presence capability area
Talking Points:
The Instant messaging workload includes presence, pc-to-pc audio and video calling and the ability to search your company’s directory for a colleague name.
Key new features in Lync from previous versions are:
New client UX that includes: Contact photos that enable more personal connections with colleagues from different parts of the organization, Activity feed, for quickly following and updating your contacts within the organization and skill search, that allows to find people with specific expertise within the organization (this is based on SharePoint on-premises and is not supported with SharePoint Online)
PC-to-PC calls are supported across firewalls (not limited to the corporate network) – so users can be reached wherever they have their PC and an internet connection.
Easily communicate with Lync users outside of the organization with IM/audio/video federation with on-prem Lync deployments, as well as with other Lync Online tenants.
Users can communicate with Windows Live via presence and IM through federation as well.
In addition to the PC-based Lync client, there will be a rich Mac client called ‘Lync for Mac’ that will be available at launch for Mac users.
The following features are planned to be released in Q4 of CY2011:
Lync web app for IM/presence and initiating ad-hoc online meetings
Mobile phone native clients for multiple mobile platforms
Server-side IM archiving capabilities in Exchange Online √
Lync Server
(On-premises)
LAN-MCY

8. Lync Online – Online Meetings (Conferencing)
Multiparty (3+) PC-Audio/Video
Ad-hoc collaboration
Desktop Sharing
Application Sharing
Online meetings
Rich and web clients
Integrated PSTN audio conferencing via partners
Online Meetings
Instant Messaging
Online
Meetings √ √
Lync Online
(Cloud)
Slide Objective:
Explain the features that are included in conferencing (online meetings) capability area
Talking Points:
The conferencing workload in Lync Online is the next generation of today’s web conferencing solutions. The Lync experience has been designed to extend web conferencing from a solution that is used by 10-15% of the information workers in an organization into an experience that is essential, simple and reliable enough to be used by every IW all of the time. The key is to make online meetings, that include multiparty audio, video and screen/app sharing as easy and natural as IM.
Key new features in this capability area are:
Multi-party audio, video and desktop or application sharing up to 250 participants.
Easy ad-hoc collaboration – escalating from IM to an audio, video and screen sharing session in 2 clicks (1:1 or with more people).
Easy scheduled meetings via outlook plug-in that is an integral part of the Lync client. You cam make every meeting into an online meeting to allow the 1 person that is working from home to attend the meeting as if they are in the room.
Integrated PSTN audio conferencing, or the ability to dial in using a landline or mobile phone requires a separate service from a certified audio conferencing partner. While these are 2 separate services, the experience will be transparent to the end user (access numbers and passcodes will be included in the meeting invite, audio can be heard across PC and phone end points).
One limitation with Lync Online, relative to Lync Server on-premises is lack of support for interoperability with room-based video conferencing systems.
One question that may come up is ‘what happens to Live Meeting Service’?
At launch, Lync online replaces Live Meeting as the conferencing solution in Office 365. This means that new customers that buy Office 365 only get Lync Online and no Live Meeting. For existing BPOS customers, who have LM today, Live Meeting will still be available in Office 365 for transition purposes. The services will be able to coexist with new meetings scheduled in Lync and existing meetings still accessible in LM. √
Lync Server
(On-premises) √
Lync Online replaces Live Meeting as the conferencing solution in Office 365
Live Meeting Service available for existing customers during transition to Lync
LAN-MCY

9. Lync Online – Voice (Dial Tone in Lync)
Calls with landline phones and mobiles (PC-to-PSTN)
Forward, transfer
Simultaneous ring another number
Exchange Voice Mail Integration
Voice (Dial Tone)
Voice
(Dial Tone)
Telephony Infrastructure
Lync Online
(Cloud)
Late CY2011
N/A
Slide Objective:
Define what we mean by Voice (dial tone) and provide a high level overview of the planned availability of Voice in the cloud
Talking Points:
Voice refers to the ability to associate a phone number with Lync and make and receive calls from landlines and mobile numbers – this is why we also refer to it as ‘dial tone’.
This capability will not be available at launch, but is currently planned to become available in Q4 CY2011.
In addition to making and receiving calls, ‘voice’ includes call control capabilities like forward and transfer and sim-ringing another number (for example your mobile phone).
Voice mail access to Exchange UM is another important feature that is included here.
The actual phone numbers and calling plans (minutes) are provided via a separate service from a Telco partner. This will be similar to how PSTN audio conferencing works in Lync Online.
As we continue to plan the service, we will make more information available on features, architecture and international rollout – customers who are looking to deploy Lync voice capabilities prior to Q4CY2011 should consider deploying Lync Server on premises (for all the Lync capabilities – IM, conferencing and voice, since you cannot split Lync workloads).
Lync Server
(On-premises) √ √
Voice becomes available in Lync Online post Office 365 GA
Requires separate service from a Telco partner to connect to the public phone network (Phone numbers, PSTN termination)
LAN-MCY

10. Telephony Infrastructure only available in Lync Server (on-premises)
Branch office appliance
Fax and analog devices
Automatic E911
Call Admission Control
Existing telephony integration
Call Park, Hunt Groups
Telephony Infrastructure
Telephony Infrastructure
Lync Online
(Cloud)
N/A
Slide Objective:
Define the capabilities that are included in the PBX replace capability area and explain the choices that customers have with respect to Lync and the cloud if they require these capabilities
Talking Points:
PBX replace features typically have strong ties to the customer premises and are therefore not planned to be available in the cloud in the W14 timeframe.
The features fall into the following categories:
they require equipment on the customer premises – examples are Branch office appliance and analog devices
They require integration with on-premises equipment or networks – examples are automatic E-911, call admission control, RCC and direct trunks with legacy PBXs
They are specialized telephony capabilities that are primarily used in call center scenarios – examples are call park and hunt groups
PBX replace capabilities in Lync Server 2010 are new investments that are important to customers who are looking to enhance or retire legacy telephony systems. Since we do not support splitting Lync workloads (for example, IM in the cloud and voice on-premises), these customers should deploy Lync Server On-premises for all Lync workloads. Lync Server integrates with Exchange Online for voice mail with no need for additional gateways or hardware. This means that customers can have the best of both worlds, with Lync Server on premises (including PBX replace) and Exchange Online in the cloud (including Unified Messaging).
‘Lync split domain’ is another important future capability that planned for Q4CY2011. This will enable an organization to split groups of Lync users between an on-premises and Lync Online in the cloud. A typical scenario would be to have an on-premises Lync deployment for a central office location but deploy branch offices in Lync Online and the cloud. This would provide with IT managers with the maximum flexibility to segment their users and optimize their Lync investments and deployment models according to their needs. √
Lync Server
(On-premises)
Cloud/on-premises co-existence options:
Lync Server 2010 integrates with Exchange Online for voice mail in the cloud
Support for splitting groups of Lync users between Lync Server and Lync Online on a single domain becoming available in late CY11
LAN-MCY

11. Lync & Cloud At Office 365 Launch
Lync Online
Exchange Online
SharePoint Online
IM/Presence
Audio/Video/Web conferencing
PSTN audio conferencing via partners
, Calendar & Contacts
Voice Mail
Sites & Communities
Content & Search
Presence & Voice mail
integration
This slide is a visual representation of the deployment options for Lync and the cloud
Deployment model 1: Pure cloud
Lync Server
(On-premises)
IM/Presence
Audio/Video/Web conferencing
On-premises PSTN audio conferencing
Voice and Telephony (PBX replace)
Deployment model 2: Split cloud/on-premises

12. Lync & Cloud – Key Scenarios At Office 365 Launch
OFFER
Office 365
Office Lync Server
(full UC Capabilities)
CUSTOMER PROFILE
Customer fully embraces the cloud for productivity and collaboration
Customer wants full Unified Communications capabilities (including Enterprise Voice)
IM/Presence
PC-audio/video/web conferencing
PSTN audio conferencing (via BPOS conferencing partner)
IM/Presence
PC-audio/video/web conferencing
On premises PSTN audio conferencing
Enterprise Voice (w/ PBX replace)
LYNC
CAPABILITIES
Slide Objective:
Summarize the 2 main options for customers when deciding how to deploy Lync and the rest of the BPOS suite
Talking Points:
Now you have a more solid understanding of the scope and timeline of the Lync capabilities in the cloud and how they compare to Lync Server.
The table on this slide provides a summary of the 2 key deployment options that customers can choose from at the time of BPOS W14 launch (Q1CY2011):
The left hand side column represents a ‘pure cloud deployment’, with Lync Online as part of BPOS W14. the available Lync capabilities in this scenario are enterprise IM and conferencing (aka online meetings). Integrated PSTN audio conferencing is available with Lync Online as a separate service from partners. Cloud Voice (without PBX replace capabilities) is planned for 6-9 months post launch.
Customers who are looking to take advantage of the full costs savings and capabilities of Lync, can choose to deploy Lync Server on-premises for all workloads. The additional capabilities here are PSTN audio conferencing on Lync Server (which typically represents a significant cost savings opportunity for customers) and full enterprise voice including PBX replace. This deployment model for Lync works with Exchange Online and SharePoint Online.
In Q4 CY2011, when split domain becomes supported in Lync, customers can split groups of users between these 2 deployment options.
Pure cloud:
Lync Online
Exchange Online
SharePoint Online
Split cloud/on premises deployment model:
Lync Server (on-premises)
Exchange Online
SharePoint Online
DEPLOYMENT MODEL
Only available with Lync Server (on-premises)

13. Lync 2010 client and Lync Online
Lync web app capability roadmap
Lync capabilities
Lync 2010
(native client)
Lync web app
(Office 365 GA)
(Q4 CY2011)
IM/Presence
Presence and IM in Outlook web app
Click-to-communicate in Office apps
Lync audio/video
Schedule and initiate online meetings
Attend Lync online meetings
At Office 365 GA, Lync 2010 client will be freely available to active Lync Online customers as a limited time promotion
In Q4CY2011 IM/Presence becomes available in the Lync web app and the promo will be discontinued for new customers
Existing Lync Online customers who received the client through the promo will maintain rights to the client until W15 (as long as they maintain their Lync Online subscription).
After Q4CY2011, new Office 365 for Enterprise customers will have to purchase the Lync client
Office 365 E3/E4, Office Pro+ or standalone purchase in VL
Office 365 E3, E4: Lync 2010 in included as part of Office Pro+ Subscription (OSUB)
Office 365 E1, E2 or Lync Online standalone: may buy Lync 2010 via OSUB standalone, VL Office Pro+ or VL Lync standalone
Standalone subscription to Lync will not be offered as an online SKU
Customer requests will be managed through biz desk escalations

14. Lync integration with Exchange & SharePoint
Exchange Online
Exchange Server (on-premises)
Lync Online
Lync client presence integration
IM/Presence in OWA
Lync Server on-premises
Exchange Voice mail integration
Presence integration = OOF messages in Lync, calendar-based presence status, embedded presence in Outlook and Office
SharePoint Online
SharePoint Server (on-premises)
Lync Online
Lync client presence integration
Lync Server on-premises
Skill search in Lync client
Presence integration = embedded presence and click-to-communicate in SharePoint sites

15. 9/5/2018 5:54 PM
© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

16. Appendix

17. Lync Online Admin Capabilities @ GA
Tenant level settings
Lync Federation (on/off, open federation/specific domains)
PIC (windows live only at GA)
User level settings
Audio/video1 (Lync-to-Lync and multi-party are controlled together)
File Transfer
Lync Federation
PIC (Windows live only at GA)
Dirsync cannot be used to manage these settings – Tenant admin controls settings through MOP
1 Multi-party audio/video may be disabled in some countries due to regulatory requirements

18. Lync Online Federation & PIC
Lync Federation enables 2 Lync users in different organizations to see presence and communicate using IM and PC-based audio, video and screen sharing
Lync Online tenants can federate with:
Other Lync Online tenants,
Lync 2010 Server and OCS 2007 on-premises
Lync Federation is also available with Windows Live Messenger (Public IM Connectivity or PIC).
Includes presence, IM, audio and video
Federation with other public IM networks is not supported at GA

19. Enterprise Voice = Voice + PBX Replace
Conferencing (A/V/Web)
IM/Presence
Enterprise Voice
OC as softphone (PC-to-PSTN calling)
Common calling features & unified voic
Specialized telephony features
Direct integration with PBX (on-prem)
Integration with on-premises network/equipment
Voice
PBX Replace
Lync Online (post launch)
Lync Server (On premises)
PC-to-PSTN calling
Commonly calling features (sim-ring, hold, transfer, forward)
Exchange Online voice mail
Anywhere access
end-to-end encryption
Local network integration (CAC, E-911, least cost routing)
Direct trunks with existing PBX
Support for FAX and analog devices
Branch office resiliency
Call park, hunt groups
Call center integration
Key Capabilities
LAN-MCY