1. Wireless networking and VoIP strategies for the public sector
Dr. Eng. Emilio Frezza
CNIPA
Centro Nazionale per l’Informatica nella Pubblica Amministrazione
v. Isonzo 21/b – – Roma - Italy
Presented by
Mario Terranova –

2. 2005 Guidelines for the digital PA
CNIPA (National Centre for IT in the Public Administration) has the task to implement the Government policies issued by the “Minister for IT innovation and technology” regarding IT use within the Public Administration and e-govern-ment in general.
26 Oct 2005
Wireless networking and VoIP strategies for the public sector

3. 2005 Guidelines for the digital PA
e-government policies promote the “culture of innovation” (change management) in order to:
optimize of the PA internal tasks
improve traditional tools in the citizens-PA relationship
For the first time wireless and VoIP technologies are part of the CNIPA strategic action lines
26 Oct 2005
Wireless networking and VoIP strategies for the public sector

4. Opportunity of wireless tecnologies
Wireless technologies offer:
reduction of TLC expenses of the PA with better performance in the public services
services for citizens everywhere they are
doing everything you do in a public office without to be in that office
26 Oct 2005
Wireless networking and VoIP strategies for the public sector

5. Opportunity of wireless tecnologies
Services improvements:
Multimedia convergence
accuracy of data gathered in field
better quality in the citizen/PA relationship
Cost reduction:
Use of economically competitive technologies
more telework
more flexible office organisation
less postal expenses
26 Oct 2005
Wireless networking and VoIP strategies for the public sector

6. Wi-Fi maturity Wi-Fi market reached $3 Billions in 2004 26 Oct 2005
Wireless networking and VoIP strategies for the public sector

7. The continue evolution
26 Oct 2005
Wireless networking and VoIP strategies for the public sector

8. Most interesting evolutions
Better security performances with the new standard i and WPA2™
Introduction of QoS for multimedia services with e standard

9. Most interesting evolutions
VoIP service integrated in Wi-Fi
Voice and Video with QoS (not ‘best effort’) with high security standards
26 Oct 2005
Wireless networking and VoIP strategies for the public sector

10. Standard evolutions Standard, speed and frequency bands: 26 Oct 2005
Wireless networking and VoIP strategies for the public sector

11. Wireless networking and VoIP strategies for the public sector
RUPA-SPC
RIPA
PA networks
Telecommunication networks assure quality of service and security for any signal type
ISP1 PA
Q-ISP3
Q-ISP2
Q-ISP1
Q-ISP4
Q-CN1
ISP2
Qualified
eXchange
Network
Sede NAP A
Sede NAP B
Sede NAP C
SPC
RIPA
26 Oct 2005
Wireless networking and VoIP strategies for the public sector

12. PA service convergence
Value
added services
IP-Contact Center
Ip-centrex
Multimedia Center
UMS
LAN
WLAN
One infrastructure for
every application
NETWORK
RUPA-SPC
RIPA
Wireless integration
Convergence of services offers full increase in value of the PA investments and service qualifications toward citizens
26 Oct 2005
Wireless networking and VoIP strategies for the public sector

13. Wireless networking and VoIP strategies for the public sector
Value
added services
SPC applications
VoIP interconnection node, advanced interoperability and applicative co-operation are integral part of SPC
SPC
Centralised
services
26 Oct 2005
Wireless networking and VoIP strategies for the public sector

14. Wi-Fi uses within the PA
Wireless Access Points
LAN
Wireless Clients
In the Italian Central PA are installed (2003) LAN ports spread over sites

15. Wi-Fi uses within the PA4
Answer on Wi-Fi mobile 5
Desk phone conversation
Both the desk & Wi-Fi phones are simultaneously called 3
Media
Servers
Media
Gateways 2
Connection to the IP-PABX
Communication
Manager
Internal call to n 1
26 Oct 2005
Wireless networking and VoIP strategies for the public sector

16. Wi-Fi uses within the PA
PLMN
Areas without wide band
internet
SPC
The areas without wide band coverage can be reached by means of wireless tecnology
Base Station
PSTN
Public Networks
CPE
Cell Sites
Hub Site (s)
26 Oct 2005
Wireless networking and VoIP strategies for the public sector

17. Wi-Fi uses within the PA
Nomadic services with public hot spot
Albacom
Colt
Freestation
Megabeam
Telecom Italia
Vodafone
Internet
WISP
SPC
Hot Spot
Administration
26 Oct 2005
Wireless networking and VoIP strategies for the public sector

18. Applications for citizens
Care of aged people/patients
Tax payments
Bus/Parking payments
Environmental data collecting
Building yard auditing
26 Oct 2005
Wireless networking and VoIP strategies for the public sector

19. Wireless networking and VoIP strategies for the public sector
Conclusions
The successful completion of CNIPA projects will produce:
resource optimisation
deployment of public enabling infrastructures to improve the interaction between PAs and both citizens and enterprises
26 Oct 2005
Wireless networking and VoIP strategies for the public sector