1. Price Sheet Review

2. There are several terms that are used with describing infrared heaters.
Reflector – Is the shield that is positioned above the radiant tube to capture radiant waves and direct them down towards the floor.
Heat Exchanger – Is the radiant tube that puts out the radiant energy. Can be heat treated aluminized tube, or hot rolled steel.
Burner Head – Which of course is the component that generates the heat.

3. Heater Packaging Burner Core Package (up to 40 ft.)1 2 3
The heater has 3 parts to it. A burner, a core package, and for lengths of 50 feet and longer an extension package.
Burner
Core Package (up to 40 ft.)
Extension Package (50-80 ft.)

4. 3 Ways to Order Heater Package – 1 Part Number for everything
Individual Part Number
Bulk

5. Part Number Naming Scheme
BH40N-10A
Input
Feet of Tubing
1.) BH – GORDONRAY BH product designation
2.) BTU Input – 40,000 – 200,000 BTU’s
3.) Gas Type - N for natural, L for Propane
4). Tube length
5.) Tubing Type – A for Aluminized, H for Hot rolled Steel. *** Keep in mind the 1st 10 ft of EVERY heater is Alumi-Therm® tubing.
Tubing Type
(Aluminized or Hot Rolled Steel)
Product Designation
Gas Type (N or P)

6. Heater Package – 1 Part Number for everything
Ordering the Heater
Heater Package – 1 Part Number for everything
#1 Ordering the Heater package
Easiest way to order heaters. Follow part number naming scheme

7. Ordering the Heater
All of these part numbers are for straight unitary heaters. We offer accessories that can convert the straight heaters into U or L configurations.
These part numbers include the entire heater (burner, core, extension…). They do not include hanging chain (provided by others), or vent stack (also provided by others).
We offer T-stats, vent caps, and other accessories but they are sold separate.

8. Ordering the Heater
2. Individual Part Numbers – Ordering Everything separately
Choose your burner part number.
Choose core package part number.
Choose extension package, if necessary. 1 2 3
- Choose your burner part number. You must know the input and the gas type.
- Choose the Core Package part number. Check length requirements.
- The core Package contains tube reflectors and everything you need to hang the heaters except chain up to 40 ft.
- If you need ft of tubing, you must order a core package and an extension package. Choose extension package part number.

9. Ordering the Heater
These are the part numbers for individual GordonRay BH burner heads.
The contents of the burner heads vary by BTU and model.

10. Ordering the Heater
These are the part numbers and list prices for the core and extension packages. (define part numbers)
The column underneath “Tubing length” shows the minimum heat exchanger length for each BTU heater.
With the exception of the Vantage HE, If your customer wants to have SS reflectors, you must order the parts separate. The “SS” on the end of the core or extension package part number indicates that the package includes SS reflectors instead of aluminum.

11. Ordering the Heater
3. Bulk Part Numbers – Ordering parts in bulk and making your own packages
Order a burner
Order bulk core packages – follow chart in price sheets
Order bulk extension packages – follow chart in price sheets
- Ideal for stocking reps.
- They can order core and extension packages in bulk and make their own packages as needed.
- They receive a discount for ordering bulk. Burners are not ordered in bulk. They still come in their own box.

12. Ordering the Heater
On pg. 15 of the infrared price sheets will show how many of each component comes in the core and extension packages.
This chart is a great reference when ordering heaters in bulk.

13. Ordering the Heater
The accessory/bulk section starts on pg. 18 of the infrared price sheets.
The part number shown in BOLD represent bundles or “Bulked” items.
You can get a discount of approx 5% when ordering items in bulk.
(Point out the asterisks and explain that)

14. Accessories

15. Lower Clearance Shield
Accessories
Reflector Side Shield
Protective Grill
Deco Grill
- Accessories can be added to the heaters to make them fit or work in almost any application.
- Side reflectors offer better efficiency compared to tilting the heaters to a 45° angle.
- Protective and deco grilles
- Lower clearance shield deflects the heat to enable lower clearances
- U-tubes available to concentrate a higher amount of heat in a certain area or spot. Elbows, tees, cross tees are also available.
- Controls – We offer a number of different line and low voltage stats, relays, and stat guards. Along with control panels that can tie into BMS systems such as UltraVac.
U-Tube Package
Lower Clearance Shield 15

16. Accessories and Parts
This section is located on pg. 19 of the infrared price sheets.
It shows the part numbers for individual items such as a 90° elbow and packaged part numbers
The packaged part numbers include all items/accessories needed for that option
For example: part number includes a 4” diameter U-tube, a coupling to join the u-tube to the radiant tube, and 2 reflector end caps. Everything needed to convert a 20, 40, 60, or 80’ heater into a u-tube design.

17. Other Accessories Thermostats Venting Accessories Gas Lines
Replacement parts
Fuel Conversion Kits
Numeric List
We offer a number of different stats. Low voltage, line voltage, programmable, moisture resistant, Lonworks, Bacnet, and more.
Vent accessories such as roof vent caps, or horizontal vent caps.
Rubber Gas lines are not provided with the burner heads. The are sold separate. (pricing on pg. 20 of the infrared price book).
Replacement parts and fuel conversion kits are available in the parts price book.
In the back of all infrared price sheets are numeric lists.

18. Multipliers
- The infrared parts price book carries all replacement parts for or current heaters, along with many replacement parts for older heaters we no longer manufacture.

19. Multipliers
There is a multiplier group designation on the cover of each price book.
The designation is listed for each page. In this case the same multiplier is being used for the entire price book.

20. Multiplier Sheet
After you find which multiplier group to reference, the multiplier sheet (which is separate from the price sheets) will indicate which multiplier to apply.

21. Your Turn!

22. Replacement Parts
- The infrared parts price book carries all replacement parts for or current heaters, along with many replacement parts for older heaters we no longer manufacture.

23. Replacement Parts
There is a page reference on the cover of the price sheets.
After your customer gives you the model number of the heater, you can use this reference guide to find the page for which the parts are located.

24. Replacement Parts
- After you find the page number, you can then locate the part your customer needs.
Far left column shows the part number for each item, the column to the right is the description for each item. (Then explain asterisks and how it works).

25. Your Turn!

26. Heating System
Pricing Program

27. Heating System Pricing
For pricing up CRV systems or Vantage NP systems, this can be a very helpful tool.
An excel program that can assist you with pricing up a complete system.
- (explain how the heating system pricing works).

28. Customer Service
For order status, shipping and support needs please contact one of our Customer Service team members.
- Tom Burke – ext 265 or - Bill Mueller - ext 243 or - Paul Sullivan – ext 237 or

29. Regional Manager
For market development, training and on-site consultation please contact your Market Development Manager Haithem Ben Jaballah – ext 245 or

30. Product Manager
For pricing issues, literature and promotions please contact the Product Managers - Infrared
Dan Schindler - ext 210 or

31. Thank You!
Questions?