1. 8 Human Resources, Culture, and Diversity 8-1 Human Resources Basics
C H A P T E R 8
Human Resources, Culture, and Diversity
8-1 Human Resources Basics
8-2 Managing Human Resources
8-3 Organizational Culture and Workforce Diversity

2. KEY TERMS
Workforce- All people 16 years and older who are employed or looking for a job
Downsizing- A planned reduction in the number of employees a company needs
(cutting salary expenses)
Outsourcing- Sending the work out to another company or another country to reduce cost.

3. TYPES OF JOBS Classified by industry Classified by occupation
Service-providing industries
Goods-producing industries
Classified by occupation
White-collar jobs (professional job- educated)
Blue-collar jobs (manual labor job)

4. SERVICE-PROVIDING INDUSTRIES
Trade, transportation, and utilities
Information
Financial activities
Professional and business services
Educational and health services
Leisure and hospitality
Other services

5. GOODS-PRODUCING INDUSTRIES
Natural resources and mining
Construction
Manufacturing

6. THE CHANGING WORKFORCE
Education and training
High school education
Special training
Basic skills and a willingness to work hard
Compensation
High-paying jobs
Low-paying jobs
Type of Work
Working with machines and technology
Working mainly with people and information

7. OCCUPATIONAL CATEGORIES (not listed in your notes, just be aware of multiple occupations- chart is on next slide)
Professional
Service
Construction and extraction
Management, business, and financial
Installation, maintenance, and repair
Office and administrative support
Sales
Transportation and material moving
Farming, fishing, and forestry
Production

8. EMPLOYMENT PROJECTIONS FOR OCCUPATIONAL CATEGORIES

9. CHANGING JOB REQUIREMENTS
Consumer preferences
Business cycles
New technologies
Business competition

10. Human Resource Department- the department of a business or organization that deals with the hiring, administration, and training of personnel.  HUMAN RESOURCES ACTIVITIES
Planning and staffing- hiring & firing staff
Performance management- employee evaluations (usually yearly)
Compensation and benefits- paying employees
Organizational development- employee training

11. KEY TERMS
Job analysis- the details of the job duties and skill requirements for a particular job
Compensation- the salary and wages for a particular job
Benefits- other forms of compensation such as insurance, vacation, and retirement plans
Incentive systems- getting paid a commission (bonus) for rewarding an employee for increased production.

12. KEY TERMS
Promotion- the advancement of an employee to a higher position (usually more money and more responsibility).
Transfer- the assignment of an employee to another job equal in status.
Termination- HR staff has the responsibility of firing employees
organizational culture
work environment
labor union
diversity
glass ceiling

13. KEY TERMS
Work Environment- the physical and psychological condition of the work place.
Labor Union- an organized group that negotiates pay and work conditions on behalf of all employees.
Diversity- people of different races, gender, social, and religious beliefs.
Glass Ceiling- a term used years ago to describe the limit place on minorities and women to move up the company rankings.

14. FEDERAL LAWS REGULATING DISCRIMINATION
FEDERAL LAWS REGULATING DISCRIMINATION *do online research to define each law/ also give and example of each.
Equal Pay Act of 1963
Civil Rights Act of 1964
Age Discrimination and Employment Act of 1967
The Americans with Disabilities Act of 1990