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Human Resources, Culture, and Diversity
CHAPTER 8 4/22/2017 8 Human Resources, Culture, and Diversity 8-1 Human Resources Basics 8-2 Managing Human Resources 8-3 Organizational Culture and Workforce Diversity ITB
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LESSON 8-1 Human Resources Basics
Goals Describe the nature of today’s workforce. Identify important goals and activities of human resources. 8
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Key Terms Workforce Downsizing Outsourcing 8
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THE U.S. WORKFORCE All people 16 years and older who are employed and are looking for a job More that 140 million people have full-or part-time jobs MOST jobs require high school diploma 8
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THE CHANGING WORKFORCE
Education and training High school education Special training Basic skills and a willingness to work hard Compensation High paying jobs Low paying jobs Examples 8
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TYPES OF JOBS Classified by industry Classified by occupation
Service-producing industries Goods-producing industries ***in the next 10 years most jobs will be service jobs Classified by occupation White-collar jobs Blue-collar jobs 8
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INDUSTRY CATEGORIES Service-producing industries
Personal and business services Retail and wholesale trade Finance, insurance, and real estate Government Transportation, communications, and public utilities Missouri’s Top 50 Jobs 8
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INDUSTRY CATEGORIES (continued) Goods-producing industries
Construction Manufacturing Mining Agriculture 8
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EMPLOYMENT PROJECTIONS FOR OCCUPATIONAL CATEGORIES
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CHANGING JOB REQUIREMENTS
Consumer preferences “dollar votes” New technologies Means new equipment Means loss of jobs Business competition Downsizing Outsourcing 8
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HUMAN RESOURCES OVERVIEW
Human resources are the people who work for a business Management and employees Full-time and part-time workers Temporary workers and long-time employees Human resources department one of the most important responsibilities of a business 8
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Human Resources Activities
Planning and staffing Performance management Compensation and Benefits Employee Relations Look at figure 8-3 pg 179 8
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>> Assignment Career Research 8
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LESSON 8-2 Managing Human Resources
Goals Identify important planning and staffing activities. Describe compensation and benefits plans. Recognize the goals of performance management. 8
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HUMAN RESOURCES PLANNING AND JOB ANALYSIS
Classifying employees Permanent Employees Temporary Employees Full-time Part-time Determining job requirements Job Analysis Used to determine what a jobs specifications are to ensure the right employee is hired for the job. Choosing the wrong employee can cost the company money. 8
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HUMAN RESOURCES RECRUITING AND HIRING
The application process Fill out to apply for a job Contains: Name, Address, Education, Prior job experience, references, ect Businesses must have an application on file for each employee If application is selected, you will go through an interview process. New employee orientation Once offered the job, new employee jobs through training. Examples include: watching informational movies, job shadowing, training courses, walk-throughs, ect 8
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LOCATING PROSPECTIVE EMPLOYEES
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COMPENSATION AND BENEFITS
Compensation methods Time Wage Straight Salary Commission (an incentive system) Piece Rate (an incentive system) Employee benefits Examples: Healthcare, Dental Insurance, Babysitting facilities, Disability Insurance, Vacation, Illness days. If company offers benefits, wage or salary is lower than those who don’t take benefits. 8
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PERFORMANCE MANAGEMENT
Employee evaluation The evaluation process- focuses on job duties The evaluation conference- discuss any improvements of the company. Promotions, transfers, and terminations Promotions -to place good employees in higher positions Transfers -to move employees to different sections in a company that has the same responsibilities. Termination is firing a employee or laying off employees 8
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Assignment Fortune Magazine 100 Best Companies to Work For 8
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LESSON 8-3 Organizational Culture and Workforce Diversity
Goals Recognize factors that contribute to an effective organizational culture. Describe the benefits of diversity to an organization, individuals, and society. 8
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DEVELOPING AN EFFECTIVE CULTURE
Organizational culture Environment in which people work, the atmosphere, behaviors, beliefs and relationships Work environment Any physical conditions and psychological atmosphere Find examples in room that give positive work environment. Examples: work area, tools, break rooms, lighting, temperature Labor unions Represent large groups of employees Popular in ’s but declining today 8
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WORKFORCE DIVERSITY Diversity in the United States and throughout the world Benefits of diversity Organizational benefits Meet more customers needs Benefits yourself Individual benefits No more Glass Ceiling??? 8
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FEDERAL LAWS REGULATING DISCRIMINATION
The Civil Rights Act of 1964 The Age Discrimination and Employment Act of 1967 The Americans with Disabilities Act 8
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Activity Look up three different companies diversity policies. Write the three companies you looked up. Write your company’s diversity policy. 8
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Assignment Organizational culture assignment 8
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