1. ERASMUS EDUCATION TEAM: Elize, Sophie, Sacha, Sebastian and Isabel
PROBLEM SOLVING
ERASMUS EDUCATION TEAM:
Elize, Sophie, Sacha, Sebastian and Isabel

2. STARTER
1.5 minutes long

3. SKILLS FOR PROBLEM SOLVING
What are the most important skills or personality traits to have while solving a problem in a work space?
Creativity
Adaptability
Whiteboards, markers and work as a table group - 2 minutes
Analytical

4. SKILLS FOR PROBLEM SOLVING
TEAMWORK
COMMUNICATION
NEGOTIATION
ADAPTABILITY
CREATIVITY
PERSUASION
PERSISTANCE
ANALYTICAL
TIME-MANAGEMENT
4 minutes - Ranking - extension - diamond 9

5. CAN YOU SOLVE THIS PROBLEM IN A WORKPLACE SCENARIO?
READ THE INSTRUCTIONS
AND THE RULES CAREFULLY
ON THE HANDOUT.
YOU HAVE 25 MINUTES!
Introduction and organise in groups - 5 minutes maximium - 25 for task - total 30 minutes

6. CAN YOU SOLVE THIS PROBLEM?
MISSION:
Everyone needs to get to the board meeting at the top of the Grand Duke Towers as quickly as possible. How many moves will it take?
Allocate everyone a role, no written communication is allowed. In your teams, act out the solution, don’t worry if you don’t get it first try. However, some people might not have/want a role, their job is to work a solution with the rest of the team.
CAN YOU SOLVE THIS PROBLEM?
The following rules apply:
A maximum of 2 people can use the lift at any time
The chief publicist cannot stay with any of the engineers without the chief engineer’s presence, in case of a fight
The chief engineer cannot stay with any of the publicists without the chief publicist’s presence, in case of a fight
The robot cannot stay with any member if the Scientist is not there, it is after all very precious
Only the Scientist, Chief engineer and the Chief Publicist have authorisation with fingerprint touch ID and can operate the lift
8 players:
Scientist
Robot
Chief Design engineer
Engineer 1
Engineer 2
Chief Publicity
Publicity 1
Publicity 2
Slide to support the student worksheet

7. SOLUTION
Video solution - 2 minutes

8. FEEDBACK How were decisions made?
Did people listen to each other? if not why not?
How was conflict managed?
What kinds of behaviour helped or hindered the group?
What have you learnt about the functioning of this group?
How would you do the activity differently if you were asked to do it again?
What situations at work/home/school do you think are like this exercise?
6 minutes, give worksheet??

9. STEPS TO PROBLEM SOLVING IN A WORKPLACE
Identify the problem
Discuss possible solutions with a group of people
Decide which solution is in the best interests of the people in the work environment
Try the solution by splitting up different tasks and spread them amongst the workers
Evaluate the outcome
If the outcome is not successful, look for reasons that this might be
All companies look for people with problem solving skills, you will more likely to be hired or promoted with it.
2 minutes

10. FILL OUT THE SHEET BEING PASSED AROUND
EVALUATION
FILL OUT THE SHEET BEING PASSED AROUND
Outside of lesson

11. Thank you for your participation
Outside of lesson

12. EXTENSION
Can you list these skills in a diamond 9 in order of importance for problem solving?
TEAMWORK
COMMUNICATION
NEGOTIATION
ADAPTABILITY
CREATIVITY
PERSUASION
PERSISTENCE
ANALYTICAL
TIME-MANAGEMENT

13. 9 DIAMOND TEAMWORK PERSISTENCE, COMMUNICATION
ANALYTICAL, CREATIVITY, TIME-MANAGEMENT
ADAPTABILITY, NEGOTIATION
PERSUASION