1. Accord Guide to Member Logins

2. Contents How to login to your FFC account
What to do if you forget your FFC password
How to change your FFC account password
How to ‘member affiliate’ to view specific factory information
How to search for a specific factory
How to access the factory information page
How to view inspection reports & CAPs for a factory
How to view a list of your factories
How to download a list of your factories

3. LOGIN
Go to:
Enter your and password and click the Login button

4. FORGOTTEN PASSWORD
Click the Forgot your password link and follow the instructions
An will be sent with another password

5. CHANGE PASSWORD
4. Click the save button
3. Enter your new password

6. MEMBER AFFILIATION
To search for specific factory information you need to ‘member affiliate’ as the Accord
NB: When viewing your saved query factory lists or when viewing inspection reports for a factory (see slides 10 & 13) you must first member affiliate as your company.

7. SEARCH FOR A FACTORY
On your home page click the Search tab on the navigation bar
Search for a factory by FFC factory ID:
Choose Account ID from the dropdown list under Search Criteria Field, enter the Account ID in the Search Term box and click search

8. Search for a factory by factory name:
Choose Account Name from the dropdown list under Search Criteria Field, enter the factory name in the Starts With box and click search
Below are the results which show all factories including AKH in the name

9. FACTORY INFORMATION
Search for a factory using either FFC Accord ID or Factory name (see previous slides)
To go to a factory’s information page click on the factory name under Account Name
Factory Information Page
Scroll down to see further information e.g. lead brand, and case handler address

10. INSPECTION REPORTS Member Affiliate as your company (see slide 6)
Go to the factory information page
This takes you to the Choose Inspection page where you will find the Available Inspections grid and the CAP Report Files history grid

11. Click the Inspection ID to take you to the Audit General Information page
The following Audit General Information page contains the inspection report files.

12. CAPs
To view the CAP report – Click on the CAP report under Current Inspection under Audit General Information
Export the CAP report by scrolling to the bottom of the page, select the format you wish to export to and click the Export button

13. VIEW FACTORY LIST Member affiliate as your company (see slide 6)
Click on the Reports tab on the navigation bar and click on User Configured Reports
Click on the Saved Queries link
Click the factory list you require in the Saved Queries Grid.
*Responsible to support remediation under the 30 day de-listing rule

14. DOWNLOAD FACTORY LIST
Scroll to the bottom of the list and click the Export button
Click Export Ready to download the report to excel